330°

Xbox 360 Hardware Failures - Is It Time for Consumer Action?

GamePolitic's Xbox 360 is currently visiting Texas.

GamePolitics, of course, is headquartered near Philadelphia, so they're not seeing much of one another these days. The reason for the long-distance relationship? Their 360, which experienced the dreaded red lights of death failure only weeks after purchase, is undergoing warranty repair.

So are a lot of other gamers' 360's, apparently.

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redmamoth6149d ago

... I will not buy a 360 until this is sorted, fix it M$... NOW!

Mr Murda6149d ago (Edited 6149d ago )

I'm sorry, you can post all the fan polls, blog entries, and rumor sites that give all the fake statistics that you want, but this all fanboy garbage at this point. Nothing is worth getting worked up about until we hear figures from MS, which will probably be about the same time Sony gives us all their RSX data (aka probably never). The failure rate for 360's is definitely high, but not 30% or even close. At the highest the failure rate is %10, which is really high for a consumer good, but if it was any higher than that then we'd be seeing articles from the New York Times or Wall Street Journal. NOT articles from Fanboy Weekly.

Man, this site is getting bad. A guy (me) makes a common sense statement and bubbles get taken away. I'm not making a post that is unrelated or fanboyish, which is what should determine whether or not bubbles are deserved. If you disagree with my rational post, then hit the "disagree" button. It's conveniently located at the bottom right hand corner of this box.

@VaeVictus

I have no proof, but no one else does either right now. That's the point. Only MS has the official numbers, and I'd be curious to hear what they are. My post had to do with the fact that all of these MS failure rate articles aren't coming from reputable sources. If there was such a huge uproar from consumers then it would be reported in major news outlets, and it simply isn't at this point. So, I made an educated guess of 10%, because anything higher than that would be a huge deal. Everything seems so much more dramatic on this site, cause people post the same article from 30 different URL's and everyone thinks it's the end of the world. This is the same for PS3 and Wii news, it's just out of line.

marinelife96149d ago

I've been told by 360 owners that if I buy a 360 buy it from Best Buy and pay the extra $60 for the extended warranty. If I'm paying $400 dollars for what is supposed to be a quality console why should I fork over another $60 dollars for "peace of mind" for three years?

If it was designed correctly from the beginning I could use my $60 for a game.

VaeVictus6149d ago (Edited 6149d ago )

Provide your proof mr murda. You can't spout #'s and not support them with a link or a direct quote from MS (who refuses to even discuss it). Polls are the only means of measuring what is going on. This isn't FUD. People's 360's are dying multiple times. MS needs to be held accountable until the correct it and it becomes a non issue.

@ mr murda Part II: A majority of people on my friends list, on other message boards I frequent, and my own personal experience is reputable enough for me to know that it is a problem that happens far too often. MS's stance (or lack thereof)on this is more troubling to me than how valid a source is. Whether you like it or not, the 360 is faulty. When a company refuses to continue fixing a system b/c of an "endemic issue," you have to admit there is a major problem.

The 360 has a strong lineup of games, by far better than the other next gen systems combined 'at this time.' If they don't correct this by the time quality software and price drops occur (shortly) they will have a problem.

The KEN KUTARAGI6149d ago

I can't help but feel like Microsoft was hasty when they began production of the Xbox360.
Any amount of DECENT hardware testing would have given M$ an opportunity to see the Ring of Death.
What's more scary is that there is a good chance they KNEW about the defect, and chose to ignore it and go into full production anyhow to meet their deadline.
This is a classic case of QUANTITY of QUALITY.
There is NO WAY that Microsoft was unable to produce this error prior to going into production if they did VERY MINIMAL hardware tests.
If they truly DID NOT know about this problem, that speaks VOLUMES about their inexperience with hardware production.

Killfooler6149d ago

I stood in line for a console at launch. Since then, I've had the lights show up on 3 consoles and am currently on my fourth. The problem is that Microsoft is replacing broken consoles with broken consoles. It ticks me off and am about to throw in the towel if my replacement crashes. Since I've gotten it back (about 3 days ago) I've already had it lock up on me once. And yes, it gets plenty of ventilation blah blah... and yes, I DO take care of it blah blah... I'm sick of hearing the tech support ask me the same stupid questions when they KNOW their product is defective. I have a PS3 and Wii that sit on the same shelf that work with no problems at all.

Live ID: Torg0
PSN: Killfooler
Wii: whatever

Morbius4206149d ago (Edited 6149d ago )

+1 Bubble

i Shank u6149d ago

Mr MURDA I agree its prob. not 30%, but nobody effin knows, so %10 is just as B.S. what if MS numbers are %10, but they count people with 4 broken boxes as 1 broken box repaired 4 times? their numbers might be skewed. informations easily manipulated, and right now it seems they are making money by charging $150 to repair them, or perhaps not, whatever. personally, ive had one broken box, but what system have you ever heard of that has multiple people going throung multiple boxes in under 2 years? theres a guy that has proof hes on his 11th. W>T>F is up 360? My 89 NES still works fine, so somethings fishy. BTW I gave you positive feedback cause you were cool about what you said. word

+ Show (4) more repliesLast reply 6149d ago
PS360WII6149d ago

Well the point of the article seemed a bit grey. They say that one should do something but it would be pointless to try. I doubt MS cares about this and will call it all propaganda and consumers will go about there business.

the_round_peg6149d ago (Edited 6149d ago )

Well, if 360 owners really have been having so many hardware failures, then they should file a Class Action against Microsoft.

Otherwise, it's just rumor and hearsay.

Seriously, the US is a nation that's full of frivolous lawsuits. I would have thought by there would be at least some major lawsuit against Microsoft and 360 by now. Why hasn't there been a Class Action or judgement against Microsoft on this issue?

ACE6149d ago

its properganda ,bull$hit and hearsay thats why and the poor simple people out there beleave this crap it makes me sick .

most of these posts r from ms haters n e way so what ever , what is this site coming to ? MODS what r u doing leting crap like this keep posting on ur site? ..

i have said it b4 and i will say it again both machine 360/ps3 r good machines go play games on ur machines and enjoy them there is no need for this rubish .

yes i have both machines ,,, to me this is childish crap .

sfinXters6149d ago (Edited 6149d ago )

M$ haters?
Everyone hates M$, if you haven't noticed.
Well, at least everyone who has a clue about what exactly is going on.

Firewire6149d ago

The reason why there is no class action lawsuit. Find a lawyer who wants to spend years & millions fighting MS. MS will just drag in on, and right before the end settle.
A person on their own doesn't have a chance, this is were the American justice system is broken.

ACE: Your a typical xbot in denial, yes we know its Sony's fault, or its all Sony fanboys fault! Yeah right, ask your mommy to change your diapers, you're stinking up the place!

For shame xbots, for shame!

i Shank u6149d ago

i read most of the comments. nobody blamed sony. youre one of the only ones to bring up sony, which is retarded because the article has nothing to do with sony. but thanks for being a douche. or fanboy, or whatthehellever. calling people xbots ispussy.

+ Show (1) more replyLast reply 6149d ago
MK_Red6149d ago

This shows that media and those useless politics think about nothing but themselves. If they really cared about people and gamers, they should do something about this problem and talk about it not relating every shooting in history to Doom and GTA.

PSTripleOG6149d ago

Microshaft.

Just got Pwned.

This Is Living.

Show all comments (72)
60°

Pacific Rim Pinball comes to Pinball FX

This could be fun as they make great tables. Go big or go extinct. Prime your senses for a neural handshake and step into the cockpit of a Jaeger. It is on you to cancel the apocalypse when Pacific Rim Pinball comes to Pinball FX on May 16.

130°

Looking Back At 2008, An Unbelievably Incredible Year Of Video Game Releases

Huzaifa from eXputer: "2008 was home to the likes of Call of Duty: World at War, Dead Space, GTA 4, Far Cry 2, Left 4 Dead, and many other hits, which is outright remarkable."

ChasterMies3d ago

Some of these low paid video game “news” writers weren’t born before 2007.

just_looken2d ago

Here here

Those that were around before 2000's i am sure are like me that think we entered a world of non readers or those that follow without question.

I can not wait to see fallout 3 a goty game even though it was about water with non content until you add the dlc/updates then you got the performance/crashing

CrimsonWing693d ago

I don’t think anything can compare to 2023

lucasnooker3d ago

1998 - the best year in gaming! Metal gear solid, crash bandicoot 3, medievil, half life, ocarina of time, thief, tenchu, resident evil 2, Spyro, tomb raider 3, oddworld abes exodus, banjo kazooie.

It was a different breed of a gaming era. You’ll never understand what it was like back then. The aura of gaming, it was different!

KyRo3d ago (Edited 3d ago )

I second this. Gaming was a lot more varied and fun than it is today. I'm 35 so getting on compared to some here but I got to see all the changes from NES up to now but I've never felt so disappointed in any generation than I have this current gen. I was expecting more from this generation rather than prettier versions of games that came before it. Game mechanics have become so refined that alot of games feel the same and has done for a while now.

Maybe it's time to have a break for a while. I love gaming but I don't feel I get much fun in the traditional sense out of it anymore.

CrimsonWing693d ago (Edited 3d ago )

Metal Gear Solid, Resident Evil 2, Abe’s Exodus, and Ocarina of Time are the only things from that list that I liked.

Here’s the 2023 game releases that I personally liked… and big releases that I didn’t care for:

- Dead Space Remake
- Wo Long Dynatsy
- Resident Evil 4 Remake
- Diablo 4
- Fire Emblem Engage
- Hogwarts Legcay
- Street Fighter 6
- Hi-Fi Rush
- Like a Dragon: Ishin
- Octopath Traveler 2
- Final Fantasy Pixel Remasters
- Final Fanatsy XVI (actually ended up not liking this, but it was still a big deal release)
- Baldur’s Gate 3
- Armored Core VI: Fires of Rubicon
- Lies of P
- Mortal Kombat 1
- Marvel’s Spider-Man 2
- Starfield (Ended up hating this one, but big release)
- Super Mario Bros. Wonder
- Zelda: Tears of the Kingdom (I’m an old-school Zelda fan, but didn’t really enjoy this game)
- Alan Wake 2

I mean, honestly I’ve never seen a year of major IP releases like that, ever.

Profchaos3d ago (Edited 3d ago )

Isn't it just a generational thing realistically.

I've been gaming since way back and I some of my favourite games go as far back as the late 80s for me each generation has a year or two of game changing releases one after another before an inevitable dry spell.

I kind of agree gaming had a different feel games hit different because we didn't have the internet nothing got spoiled and you really had to put in the effort to beat a puzzle which could set entire groups of people looking for a solution. But most importantly games were experimental and not as cookie cutter as today even basics like controls were not universal today r2 is shoot l2 is ads garunteed you can't deviate from that in a shooter back then it could of been square, R1 or R1 and circle nothing was standard.

But as time moves on a new generation picks up their controller they are going to be interested in different things that PS1 demo disc with the t Rex blew our primitive 16 bit brains back on launch but to kids today it's laughable.
The new gen of kids coming into to hobby seem to value different things to us there seems to be a huge focus on online play, streamers, gaming personalities, and social experiences, convience of digital downloads. To me I value none of that but that's ok like my parents not liking the band's I would listen to its just the natural cycle.

Gameseeker_Frampt3d ago

Just about every year in the 7th generation was great and something we most likely won't experience again.

2009 for example had Assassin's Creed 2, Batman: Arkham Asylum, Dragon Age: Origins, Uncharted 2, Halo 3: ODST, Killzone 2, Borderlands, Bayonetta, and Demon's Souls to name a few.

just_looken2d ago

It still amazes me we got over 7 rockstar games ps2/ps3 but 3 for the ps3/ps4/ps5

Dragon age 1-3 and mass effect 1-3 in 7ish years what a generation.

120°

6 Fun Games Where You Actually Play As The Bad Guy

While the mainstream media always sees things turning in favor of the hero, here are 6 games that own being a bad guy.

Profchaos3d ago

Pretty much all of these games listed are based around a morality system you don't have to be bad and you don't have to be good.

It seems to have left out some real amazing games like red dead redemption 1/2,ass effect and true crime la/ny

Tacoboto3d ago

Armored Core VI?

Ok, I'm really missing something here. Just beat chapter 3 earlier this evening, unlocked A-rank Arena fights. I'm not seeing or sensing any branching paths or morality system and I've done every side mission and arena fight available to me up to that fight.

Is something big coming soon to branch the story?

banger883d ago

No mention of Grand Theft Auto? Saints Row (original trilogy), Manhunt? Also The Suffering (depending on the ending you get).

ChasterMies3d ago

Trevor in GTA 6 is a sadist and psychopath who dabbles in cannibalism. Should be top of the list. These game “news” sites should hire people that know games.