Microsoft's XBox secret: failure rates?

Extremely high failure rates are being suggested for the XBox 360. Last week 360 Gamer reported over 4,469 XBox owners responded to their online survey - and over 62.5% of them have now reported a defective XBox. Over 22% even reported that they'd had more than one console fail on them.

The survey is unscientific, since angry XBox owners would be more motivated to respond than satisfied owners. (And it's first question is "How many 360s have you had die on you" - which could be said to introduce a bias.) But there have already been anecdotal reports of customers who received a series of defective units. In February the San Jose Mercury News reported on a true XBox fan who went through seven units.

[BIadestarX]

I guess xbox 360 failure rates is a hot topic... this is the 3rd one today alone...

mmm.. I feel it's a great idea if someone makes an article to talk about the rate of articles posted by fanboys about the failure rates.

[ITR]

LOL

Thats why I say we need moderators.

[uxo22]

The only way to truly tell the failure rate of the 360 is by tracking them by serial numbers. And I'm sure M$ is the only entity with that information. If I send in my XBOX for repairs and get a refurb unit back and two months later, the refurb breaks, I really could only say I had one xbox break on me. Since the refurb was already counted as a broken unit. Now consider this on a large scale and you can see how the numbers can get skewed pretty quickly.

Unless the research can produce broken xboxes by serial numbers, their numbers would be inflated or just pure wrong.

[WafflesID]

Where exactly was this "survey" taken? In the middle of a forum thread for broken 360s? How do we know this isn't something like taking a presidential election poll inside the DNC? :)

And really, does anyone who has a perfectly working 360 take time to do these surveys?

I've never ONCE noticed a survey like this where I could go and say mine has been working fine.

How can you possibly trust these surveys?

When I was moderating for eVGA's forums all we had to deal with were problems...People just don't go to the forums to report that everything is working perfectly.

I'm not denying that the 360 has some issues, far from it. But we just don't know what the true numbers are.

[WafflesID]

besides, if the 360 has sold 9.8 million units, then 10% of that is 980,000. Ok, so 980,000 pissed off people out there out of 9,800,000? *shrug*

Seems like a lot but I guess those are typical with any equipment like this. I dunno.

[dantesparda]

Yo guys, this is serious, i had mine break on me this Wednesday night and now i am screwed, cuz i am out of warranty (i bought mine on launch day Nov 22nd, 05 and had that one break on me about 80 something days, and now had my 2nd one break within a year and 3 months) so i am 3 months out of the warranty, and now i am forced to pay $70 to MS (cuz the supervisor lowered down to half from $139, t6hat was their best offer, and it was obviously some Indian guy [no that there is anything wrong with that, but i would have preferred some American guy]). i WAS TALKING TO MY FRIEND WHO IS ON HIS SECOND UNIT AND HE WAS TELLING ME HOW HE KNOWS 3 OTHER GUYS (FRIENDS OF HIS) THAT ON ON THEIR 2ND systems too and 2 of them just happened recently too (sorry about the caps). Plus not to mention all the guys on my friends list that have sent out messages to all of us saying how their systems broke down and are not going to be on for some time (on Live) because of it. This is serious, this is not no Sony fanboy sh!t/propoganda. Please guys take your heads out of MS's @ss and see what is going on here, this is serious. But i bet you's that it is only a matter of time before it happens to you's (your system will be out of all your warranties and you will have to pay) then you will see what it feels like to pay $400 plus tax for a system that only really lasted me a year and a half between two systems. This is not acceptable! and we should be demanding better, and not doubting that this is a serious problem

[power of Green]

Its the only tool Sony fanboys have with any weight behind it. 360 has or had abnormal problems but all of your logics moronic at best. lol

I know who Razzy & drtysouf21 and they are Sony fanatics no 360 fan will repeatedly post defect rate news post they're too busy venting on Xbox forums or trying to get the console to work(1-800 Xbox) its not something that a normal people would do, trust me if you people had a defective PS3 none of you would be posting news about defective PS3's a few vocal angry type of people might post this being a loyal PS3 fan but most would not and if the 360 fans were the same as PS3 fans the only defect rate news that would be posted would be by rabid 360 fans.

[Tut]

Not to be rude, but I find it sad that you see it only as a ploy for fanboyism. Everyone knows that Microsoft's Xbox series of consoles has a very high rate for failure/complications when compared to the rest of the brands' products in the same area. I am not saying the majority of them break, but a good amount do and it is actually a really bad thing. Most people won't make an investment unless it is stable, and this shows instability.

If people don't want this addressed and promptly fixed then I have no clue what is going through their mind. I don't see how Microsoft and the Xbox brand could hurt from even trying to fix the high defect rate with their consoles. It's a no-brainer you could say.

[duckman2470]

Well Im not a sony fanboy, infact I USED TO BE A MS Fanboy, Yup you heard me right, I started out as a Beta Tester for the original Xbox Live service and when that was over I became a Loyal MS customer. I also had 360 on launch day which died after 13 months due to the famous 3ROL GPU issue, My second store bought 360 only lasted a few months and died from the same exact 3ROL GPU issue. All MS wanted was $140 for repairs and informed me that because I refused to renew my Gold (which was about to expire within days) after 120 days of inactivity on my XBL account that it would be automatically deleted from there system. (this means that my gamertag will no longer exist which means all the XBL content, games etc.. that i bought would be lost as well) Her advice was to either pay for repairs or buy a new elite or i would lose everything. This to me is blackmail, I ended up selling what i had and will never buy another MS gaming system again.
The fact is the 360 is doomed, More and more people are jumping ship and you cant blame them. The 360 is a total lemon and all MS cares about is taking peoples money for repairs. If you have a 360 get out while you can, If you don't have a 360 yet don't even consider buying one. This advice is coming from someone who has been with XBL since the beginning not some sony fanboy so stick that in your pipe and smoke it POG.

Added 7:18PM --> MONCHICHI025 said"Your fanboy lies are so obvious you make me die laughing!!! LMAO"
Really, Its funny how the truth scares you and i really don't need to prove who I am However just to show people how Pathetic and Biased some MS Fanboys like yourself can be, My XBL Screen Name is SECRETzSQUIRREL and i have close to 100 friends on my XBL list that will verify everything i said to be true. Check my profile on here for the Link to my XBL posts & GamerTag,gamerscore etc. Take note on the dates and you will see that myself and others not only found what was causing the problem way back in Dec06 but also warned of the outcome. This is no joke and is not a attempt to scare anyone into buying any other system, Sadly its the truth and just a heads-up.
Buyer Beware.

[Bill Gates]

Someone please give this man a round of applause for he has finally seen the light.

[Monchichi025]

Your fanboy lies are so obvious you make me die laughing!!! LMAO

Getting desperate now when you trying to pull some scare tactics. Just face the facts and realize the 360 has already beat the PS3 no matter what sad little girls like you try to do.

[gta_cb]

hey, havnt seen you post in here for AGES... how come?

[Tut]

gta,
I gots me a woman haha. I haven't had much to say either. =(

[Violater]

its a break from the MGS4 on 360 articles how many of those do we see?
And wait if you think people on N4G are full of it
http://kotaku.com/gaming/wh...

Player2 says: [reply to this comment]

@Violater:

"Yeah, I shouldn't be on my third system, but it takes me a total of two hours to go from a RROD to a new system. Get a product replacement plan that you can swap out in-store. It makes these problems much easier to deal with."

Really it's reasoning, accepting, supporting like that will ensure that the people making the products will have no incentive to make a better product.

[Deafman420]

stop calling out the people who criticize the xbox 360's failure rate as "Fanboys"? I myself stopped buying games and consoles during ps1 era and just settled with playing a friends or family's system. Xbox 1 brought me back to owning a gaming system just simply cuz of new games and online. Now im on my 6th 360. I think its time we had this conversation without being called a fanboy. I for one am starting to worry about the next xbox. Sony's PS3 is an overpriced piece of sh*t. Microsoft's xbox is like a godsend after being stuck with nintendo and sony. But then the damn thing breaks every 6 months. And on top of that we get someone elses "used" system when we send in a brand new f*cked up xbox 360 for repair.

[nobizlikesnowbiz]

Dude thats insane if your telling the truth. I've got a launch 360 and have never had a problem. None of my friends or anyone I know personally has ever had a problem with their 360. Maybe it's regional. But one things for sure, if you really went through 5 360's, you have to be doing something wrong man. I mean do you play your 360 inside your oven?

[snoop_dizzle]

neither have any of my friends, and i played oblivion all night sometimes, and nothing happened.

Again, i hate to repeat my self but it could be regional.

[Kleptic]

"Now im on my 6th 360."

later you added...

"Sony's PS3 is an overpriced piece of sh*t."

That is worth repeating in case anyone overlooked it...

[dominusbellum]

yeah i'm 99% positive it is regional b/c same here i have me and about 7 friends of mine and about 2 aquinatnces who all have 360's and none of us have had a single problem although one of my frinds flipped out cuz he thought he had the rings but it turned out his av plug wasn't in all the way he's kinda crazy so he kinda flipped out so i couldn't stop laughing, then i took a look at it and saw what was wrong and he was much better lol

[reaperxciv]

the mfg date on my 360 is march 19, 2006, the only problem i get with it is when the AV cable isn't plugged in properly. I make sure that there is a lot of space for ventilation, & that i don't drop the console or pour beer on it.

[nobizlikesnowbiz]

Yea I had that AV cable ring one time, I freaked too. But then I realized it was a full-circle and couldn't be the ring-o-doom.

[SKullDugger]

I wonder if there is a hate factor in all this failure rate talk, because the 360 is succesful and the PS3 is not doing so well.

[Weed]

I think there is a slight hate factor involved as some people will use it as a scapegoat to just flame the 360, But I think its a genuine problem that needs to be address and not ignored.(Please correct if i'm wrong if MS is currently working on the problem) This is also the only thing holding me back from getting a 360, I just don't feel like submitting to a towel technique or having to trade in Xbox after Xbox as some have had to do. The fear of having a warranty expire then having my 360 die is there too. I think the system is great and would love to own it, I just don't think the system is worth the potential trouble at the time, I'll wait for the problem to be corrected before I buy one.

[End1ess]

I've had enough of this. I work at best buy and I see at least 2 ps3's at customer service every other day and hardly ever an xbox. One of these articles is enough, get the facts or shut up.

[nobizlikesnowbiz]

If your telling the truth, that is pretty weak. I mean, a customer service rep would be someone to see first-hand any hardware problems. If what he said is true the PS3 fanboys have been pretty good at using their online forum-power to spread lies.

[lil bush]

that would be crazy if that is true..........

[IBLEEDBLU]

snoop i guess ur one of the lucky ones..

we arent saying 100% of xbox360 are garbage just alot of them. if i were u id be a happy guy. some of the stories of ppl paying 120 then 2 weeks later it happens again then another 120 to repair that one and the customer service stories are just brutal!

its garbage - they rushed it for 1 fact only to get as far ahead on sony as possible..not caring about the fans of the system..its greed..and greed never gets u anywhere...this is y MS will fail - every1 knows the power of the PS3 its untouchable..like bluray vs DVD9 - space = better games its that simple...and how many top dev say they are having trouble with the 360 as it has limits

its a matter of time ladies that these things will happen

A)come out with a new system and screw u ppl over after only 2 years

B)get games that are 3-4 discs << LOL! thats just funny

C)more dev exculsives back to sony

believe it because its going to happen

[SKullDugger]

Yea the power of the ps3 is untouchable because it sure as hell is not in any of the games. Do u or have u ever owned a XBOX 360 if not then shut up.. Name 4 must have titles only on the PS3, ok let me help u nada none zippo!!!!

[dominusbellum]

he is just a blind fanboy who cannot or refuses to see the truth it is quite sad really i hope one day he is able to play 360 w/o being completely biased

[JasonPC360PS3Wii]

This is the only problem that the 360 has and MS is doing a great job in fixing the problem. Other than that the 360 is pure gold and much of the negative news regarding 360 failures is from the Sony camp trying to do anything they can to get people to buy the failing console.

[duckman2470]

Ya Ok, The only problem with the 360 is that it breaks within months, Hello is anyone home? lol Dude the system DIES completely, when this happens you cant use it at all, yet in your Mind this is the ONLY problem the 360 has..lol Get real its more then just a problem, Its a complete failure! a $400 Paper weight As for "MS is doing a great job Fixing them" what planet are you from? MS has done nothing but put a little GLUE on there newest elite 360 which are failing also and you call that "Doing a great job fixing them" The fact is the only thing MS has done to fix this problem is Take there customers money for repairs, $140 at a time and yes there doing a great job ripping people Off but thats about it.

ADDED 7:53pm; Jason: the proof is right on OUR OWN XBOX Forums, Notice i said OUR lol Just incase you have not Visited the xbox forums check the hardware section, a good thread to start reading is the "3 red light club" thread with over 2,200 XBL red light members and growing daily. Or just read the other great failure posts from REAL Xbox Live members. Jason the proof is all over our Xbox site and from real members which cant be denied, Ohh ya there is also thousands upon thousands of XBL members complaining about the great MS repair service you speak of and how they were treated and ripped off.
Jason, You just got pwned not only by me but by your fellow Xbox livers as well. Lmfao

Considering there are many many different threads regarding the 3 red light club this 3 red light club i am refering to was started on 11-23-2006, at 12:59 AM , todays date is may 31 2007 which means that in this thread alone out of 190 days and 2,251 Real Xbox 360 users had there 360 fail and took the time to post it = 11.84 broken 360s per-day. Not very good numbers at all, Now take into account that most of these reports were from 360 users who are somewhat hardcore and used to the internet and posting in Forums and that many many others really dont have a clue on what a forum even is which means this group did not post there failure and is not included in these numbers. However if they were able to you can be rest assured the failures would be well over 100 per day in that thread alone.
Check my Profile, my XBL Gamercard is there lol and i dont own a PS3 but i am enjoying PC gaming alot more then i did with my 2 broken 360's
Battlefield2 is 100x better on the PC compared to the 360 and its FREE..

[JasonPC360PS3Wii]

Waiting for answer, oh yeah thats right I live in the real world where the 360 has no other porblems other than kicking the PS3s ass. Show me proof where the 360 has failure rates that high (Sony fanboy sites don't apply) Waiting for answer (like PS3 fans waiting for games) No just assumtions (like when you assumed the PS3 would kicked the 360s ass at launch). I'm sorry bro I live in the real world and in that real world 360 is beating the PS3 hands down. Now I know this sucks for you guys but its just plain fact. Failure rates that high would be noticable and not just speculation on game news sites like this one. Does MS take cae of there costumers, yep they sure do and if you actually owned a 360 you would know that MS costumer sopport is great and friendly (don't forget that hey extended the warrenty to a year to satisfy costumer demand) What gets me the most is that you PS3 fans think that Sonys products don't break which if you looked at the past and not in you dreaming heads you would be honest for a change instead of being the lieing fanboys that you are. The #1 reason why failure rates of this kind is BS is because people still buy them more than the PS3. I know you don't like me (I don't give a sh!t) but fact is fact and you just got pwned.

Dude my grammer and spelling may suck but your just downright stupid "2,200 and growing" You do know there is more than 10 million 360s out right, so how is that 62.5%? Oh thats right because it's not. Get a clue Sony droid and just accept the PS3s fate this gen because no matter how much you complain, distort truth, whine and sign petitions it's not going to change the current state of the PS3 "troll" YOU NEED TO JOIN DJ and the other lieing Sony fans, you should fit right in. Good luck with your games, oh thats right your still waiting for em.

[nobizlikesnowbiz]

He's got no bubbles from all the Sony fangirls taking them away for saying things that they don't like.

[Maddens Raiders]

-- "power of Green - 1 Hour ago

PM
Track
Ignore
2 - ^^^
Its the only tool Sony fanboys have with any weight behind it." --

This is why better oversight is needed on N4G and silly generalizations like this so eloquently written by POG can go away. Do you ever see my name next to these retarded stories for approval? Answer: No.

Newsflash POG: Despite my XBox 360 gamertag, I love my PS3 and could care less about the 360 failure rates. Believe me, I'm not happy that it's happening (which it did to my cousin) because if I put myself in that position -- it is definitely not cool to have a defective product -- hell, you're talking to someone that went through about 7 or 8 PS2's in my time. So please understand that true PS3 gamers don't relish in this. This is for people trying to soapbox their way into console dominance by pointing out a catastrophic failure in the machine which results in a loss of gametime -- and THAT is not good for anyone. It's kind of like laughing at someone who had a miscarriage or lost their job. Not cool. I'm done with the HATE.

Take this for what it's worth -- it's kind of funny, but it applies to whatever in the he77 system you're into...........PLAY B3YOND and enjoy GAMING. I do.

[kewlkat007]

Say something....OK you deserve a Bubble.

-I never approve these articles either, unless it's an article from the manufacturer addressing a PROBLEM, FIX or admitting to doing WRONG, and we all know how often these exclusive articles come out.

-If the problem is getting fixed with the new consoles then move on. If it has not been yet been addressed because people keep getting the same faulty boxes then I could understand their gripe. (that's on MS and they should do something about)

I can usually can tell by Users that Approve such articles by their GLOWING FIRE TIP ARROWS.

[Maddens Raiders]

lol...it's me. I've been known to hurl a few "get your towels ready" comments before, but honestly...it's for fun, sarcasm, and silly banter. Overall if the systems are failing (and I have no idea at what rate) then it's not good for the gamer, Period. I've been through defective products before and it's not cool. Just please don't lump ALL PlayStation owners in the LOT with people that just want to flame. I want intelligent conversation with meaningful results. Unfortunately when people come onto a thread with willy-nilly outlandish claims and comments I tend to lash back and the results are not always positive. That is my fault, but it's time to get back where I started and I don't see a better time than the present. Thanks for asking. =]

Do you see POG below? Do you see how his mind is hellb3nt toward destruction and evil? Must let it go......must let it go.....

Hey KewlKat -- don't you know we have Mr. Lane Kiffin and not 'ol Art anymore as head coach? Now, Mr. Shell can go back to being the tubby, loveable hall of fame lineman that he is on the golf course, and the Raiders can get on their way to bigger and better things with Jamarcus at the helm now, and USC's former offensive guru calling the plays. =]

Cheers

[kewlkat007]

with a little banter and sarcasms here and there, I mean all consoles have their strengths and weakneses.

Some take it to the head, as if you have just insulted their Mama.
Then there are those who claim to be the Leader of "Loyalty and Public relations for my console clan" of course every other competitor must ,shall and will die. Hey it happens. Hey I went though 2 Ps2's, I must of been one of the lucky ones. But Do I need to bring it up? No. I've heard worst last gen.

Madden - "I want intelligent conversation with meaningful results. "

Easier said then done bro..ya know like "art shell" wanting to win a superbowl this year..hehe

But ya know POG is right, flies are attracted to sh!t, well any kind of sh!t, it doesn't matter took it. Electronics can have problems and apparently the xbox360 does, which nobody is denying, but sometimes I question if its as bad as some of these articles make it out to be.

Of course, some fly's have nothing better to do I guess.

[JohnCarpenter]

The PS3 may be a reliable piece of hardware. But as long as the 360 has the games i want to play and the PS3 hasn't i'll hang on to my 360.

[fenderputty]

People who respond to these are pissed or xbox haters. The people who are happy just keep playing. MS's 3-5% statistics are total BS but, there is NO WAY the actual failure rates are this high.

[power of Green]

Like flies on sh*t lol. I get to put 3 more sony fanboys on ignor i dont even read their comments anymore.

Being an Xbox fan last generation i would not waste one minute of my time talking sh*t about the PS2's defect rates i wouldn't buy it and that was that. Some of you people need to get your minds right, Everybody and their mama's knows PS3 fanantics welcome this news with open arms and use it spite MS.

[simplemetry]

thats why i hate 360...

freakin ring of death...

[AudioRage]

Thankfully my launch xbox360 is stillin working well, despite some stupid things i have done. If it broke id be straight back into it, because realistically its the best console ive ever had. Thats my opinion. Ive never really been hooked by a console before this. That said, unfortunately there are many issues yet, and i wish the competition(sony) wud start exploiting these.
What i am tryin to say is, i wudnt consider buyin a ps3, i just dont find it to be an enjoyable experience. And apart from metal gear solid, no games interest me. I stuck by the ps2 last time, but the xbox just seems to have the games i want.
I hate all these fanboys though, because the reality is, any competition is great. Sony have been shown that they dont own the market, and hence have to put greater resources into the ps3.
Likewise, MS could not just stroll into the gaming industry with something crap expecting to do well. And i have jus read that cliffyb threatened to put gears multiplatform, GREAT!! it should waken MS up a little.

Basically what i am tryin to say is, be happy that there is competition. Without it, progression wud not happen at the same rate.
Look at the Cold War if you dont believe me.

[Daver]

That's funny lolll iv talked to my friend 2 days ago on msn and first thing he told was my xbox just broke im calling the customer service at the moment. hes gonna receive it in about 1 month...
You pay for what you have in that case hell M$ is cheapos

[popup]

So far so good on my 360 and PS3 but of course I do worry about failures and would much rather ignore any stats on failure rates really :)

Both get hot enough to warm the house on a cold day and, considering I am a fan of content over visuals (same with films), both get some heavy use. Its so cold in the U.K and that may help I suppose...

[not impressed1]

im sick of ms fanyboys calling people who have had failure consoles fanyboys i dont think they are making it up cuz i know so many poeple who have had a console break down and if u think im a sony fanyboy my site name is my gamertag. and my second 360 just broke 2 days ago

[tehcellownu]

All the sudden my 600 dollars purchase for the ps3 is all worth it..lol..I heard xboxfanboys payin for repairs which is extra 140 dollars and sometimes it still doesnt gaurantee that it will function right.or microsoft will just send you another old xbox360..I even heard xbots sayin their goin to buy towels and a refrigator to store their 360 in so it wont overheat..lol.also alot is fearing that a future update will kill their 360 someday..microsoft overprice assecories. online service and etc..im glad i didnt get ripped off for my money.. i wanna hug my ps3 right now..

[SKullDugger]

Hey I'm happy that u enjoy your PS3 but please stop bashing those of us who chose the 360 and its great title, and thats why u buy the 2yr service plan at BEST BUY for 59.99 people buy them for there cars why not game consoles.

[reaperxciv]

well that's good for u dude... CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .CLAP. .APPLAUSE. .APPLAUSE. .APPLAUSE. .APPLAUSE. .APPLAUSE. .APPLAUSE. .APPLAUSE. .APPLAUSE. .APPLAUSE. .APPLAUSE. .APPLAUSE. .APPLAUSE. .APPLAUSE. .BLUSH. . BLUSH. .BLUSH. .BLUSH. .BLUSH. .BLUSH. .BLUSH. .BLUSH. .BLUSH. .BLUSH. .BLUSH. .BLUSH. .BOW. . BOW. .BOW. .BOW. .BOW. .BOW. .BOW. .BOW. .

[masterg]

I have had 2 die on me.

My first one had been struggling for months with refusing to take my discs. Finally this Tuesday it showed my the red ring of dead. It was about 13-14 months old.

So I said fine and went down and bought another one. Got home turned the new one one. And 2 seconds later it should me my second red ring of death within 2 hours.

So I went down and got another one. So far it has lasted 2 days with no problems... lol

[Dreamworker]

after 12 month. I would say let us wait until PS3 has 8 more month and we will see is the failure rate higher or lower.

[masterg]

Or you could just compare after 6 months and you will still see the same picture.

[carlman23]

Especially the first ones out the door. However, I used to work for General Electric tech support, and if you send out surveys like this, you'll only get negatives back, trust me.

A straight 30% failure rate would be totally unacceptable. These things have to be measured in survival curves anyways (What is the death-rate per time used?). Xboxers may play a lot more than other systems (except all those hard-core F@H folders!).

I really hope MS addresses the problem. But let's not forget that Sony never really acknowledged all of the PS2s that broke (every-single one of my friend's PS2s, including mine broke at least once). I'd like to see what the difference is between the first gen 360s and the second wave ones.

[calderra]

Exactly. I've worked retail, and I was there when someone would walk in one day happy as could be purchasing their 6th to 8th PS2, and in the same visit they'd moan and groan that they were on their *gasp* second 360.

All storm and fury, signifying nothing.

[CrazzyMan]

1) anyway, ps2 costed most time like 200-250$, and x360 cost 300-400$.
2) and now it`s about x360 vs ps3, not x360 vs ps2.
3) and it`s about stability thing, you buy a console like ps3 or wii, and you more then sure, that it will work atleast 3-5 years, not 1-2.

I mean, sony after winning console war with ps2 could allow itself some failure rates, but M$, which haven`t won yet, don`t have that right. =)

[Dogswithguns]

but it froze when I played games sometimes, couldnt turn it on lots and lots of times but of the red rings of lights...... so now I dont have it anymore, proplems solved.

[MK_Red]

These reports are not all fanboy stuff. There are people who that have a perfectly working machine and all their friends have healthy systems 2 AND there are people who have had more than 2 failed machines. 2 of my friends have dead 360s but I also know a some that use their 360 all day and have had no problem. Overall, there is something definitly wrong with 360 hardware, it has serious heat problems and so much noise.

[MetalProxy]

I was hoping for something new not this rehash crap. Cant we all just get along and play the games... NOT

[FeralPhoenix]

I was thinking maybe just maybe they have found some new info about failure rates, but again its a re-post of a re-post of old news....of course it gets approved as if its some "new" info about thousands of 360's still failing.

-Then of course in typical fanboy style this is a great "opportunity" for guys like "IBLEEDBLU" to inform us that:

"this is y MS will fail - every1 knows the power of the PS3 its untouchable"
-Thanks Bro, now I will throw away my "unbroken" 360 and buy a second PS3 and I'll advise everyone else to do the same, maybe start a petition to help PS3 gain PS2's dominant market share. -lol, this site is worth the comedy

-Then we of course we have the well known Sony diehards (post history) who have "mixed feelings", they want a 360, they really do, but their "afraid" it will break....its the "ONLY" reason:

"why I don't plan on buying a 360"
-really?....so all the crap you talk about 360 on every other thread has nothing to do with you being a extremely biased Sony fan?

-Then as always you have those "brand new" members, like "simplemetry" who's first and only post on N4G at this moment says this:

"thats why i hate 360... freakin ring of death..."
-Let me guess yours failed 6 times, no 10 -nah, you would never waste your time buying a crappy console, so it must be that of your 14 friends 13 of them have had to pay $140 to get it replaced since it failed one yr+1 day exactly after the warranty was up and the 1 friends who hasn't broken is hearing "wierd" noises though. -lol

Really there's nothing "new" or surprising about the comments on this thread, MYSELF INCLUDED since I believe this is just more evidence of "Some" extremists with an agenda,(which of course makes me an "xbot") however there is one exception "Maddens Raiders" post was definitely surprising, be careful though the extremists will turn on you. -lmfao, Now of course the 360 launch consoles definitely had a higher than normal failure rate, and of course even after the launch consoles, some new consoles will have be defective same as any other console but at this point its being used as propaganda by "SOME" Sonyfanboys. I understand that those who have had problems speak the loudest so for those of you who have had legitimate problems its definitely a bad feeling and I hope M$ does address your issues in the right way.

[Bathyj]

I chose not to post at all (except I am now to point out that I'm not).

[soldier sean]

damn , mine just failed today !!!

[SmokeyMcBear]

that sucks man, being honest about it is the first step

[kingholmes]

360 r not build right or something cause i had 4 360 befor i had my ps3.each 360 last like month or two i had to keep taking them back to the shop.o by the way M$ didnt help with anything.M$ is all about the money trust me.

[The BS Police]

Becuase I've had mine since November 2005 and it still works perfectly.

[BOOSTIN]

you should feel very lucky. I know with my next console I will be running a large box fan on full blast right on the console.

[reaperxciv]

and you could put in a nyko intercooler too

[nobizlikesnowbiz]

I doubt it's one of the "few" gems. Yea I guess M$ actually only made 17 launch 360's that don't fail, the other millions are bricked-- NOT lol. I have a launch console, no probs ever. Nor have any of my friends, 3 of which have launch consoles also. It's got to be either regional, or stinking PS3 fanboy rumors.

[Saint Sony]

oooh.. seeeecrets! I have a secret too and it goes like this: I am bloody tired of this crap about red lights.

[BOOSTIN]

M$ wouldnt be able to produce accurate numbers because some people (myself included) are fraudulently returning broken consoles to the retailer (no im not going to reveal how). Sorry but I paid 400 bucks for this thing, I'll be D@MNED if i have to pay a 150$ repair cost or get stuck with some refurb POS. IMO the retailer can ship the POS back to M$ and they can lose money on it. Its the only way M$ can endure some of the cost they're customers are having to pay for faulty consoles. Anyone who thinks that these faulty console stories are fake or blown out of proportion need to take their heads out of their A$$es. Its the fanboy consumers who are allowing this nonsense to continue by looking the other way.

[gta_cb]

still on my first Xbox 360 brought October 2006, no games have broken, no controllers/mics/anyother of my accessories have broken... so i guess im all good =D also i do hope my 360 doesnt break, but if it did i would want it to break before the warrenty ends.

[Skynetone]

gaming is getting more and more expensive every day

[BOOSTIN]

pay the repair/extended warranty (refurb) fees. some of us are outsmarting the retailers and make off with new systems each time the old one blows.

[TruthHurts]

Secret? This isn`t a secret. The only people that will not admit this is happening, are people who`s 360s are still working. So i can see why they wouldn`t believe it. But believe it, it`s true and there is a very high percentage it will happen to you.

[ThaTeflonDon]

My 360 just died onme earlier today. And I'll be d@mned if I pay $159 to have it fixed. Anyone wanna buy a 360 for parts, $50 (bought on launch day, died 05/31/07 ...and I have games for sale also $10 - $40 ....I'm getting rid of everything ... email me at [email protected] ...see what I got here: http://www.slowmotion4me.co...

peace

[duckman2470]

I did the same thing awhile back after my 2nd one crapped out. Sold everything seperatly which is the way to go if you want to get the most money back. Power Supply got me $65, hardrive $65, Controllers $20 each and games ranged from $20- $45 each. All in all i got a little over $500 back and still have a few games left over.
Used the money to build a MID Range gaming PC P4 3.4 GHZ w/HT , 1GB DDR400 (duel channel) , 160GB hardrive, ATI 9550 Video card and a few Games which cost about the same as I got back from selling most of my 360 junk.
Now I play online for FREE and in most cases the graphics & sounds are much better on the PC then they were on the 360 and Multi player games with 50+ people at a time. Plus I kept 1 wireless 360 controller and using it on the PC with my games. (Use Pinnacle Game Profiler software to program the 360 controller buttons to whatever you want and for any game. $19.99)
Peace..

[Icryo]

If these 360 failure rates were "so extreme" like alot of people keep making out, then Microsoft would be FORCED to issue a recall of all launch units or infact all the units ever manufactured.

As we can see that no recall has been issued, then this means several things...
-the problem is not huge and has been acknowledged, and a fix is being developed (or is complete)
-the prolem is deliberately not being acknowledged and Microsoft want all your repair charge costs!
-Or the problem is isolated, so the problem can be sorted and no recall is needed.

Whatever the situation, Microsoft doesn't want to keep manufacturing 360's that are going to fail, it would be in their best interest to sort the problem so that they don't get such a bad reputation in the console gaming arena.

But remember, many 360 replacements sent to unlucky gamers are refurbished units as can been seen in the serial number. I had my 360 fail on me in January 30th 2007 (bought console at launch Dec 2nd UK). Got sent a refurb that was made in October 20th 2005! Then that broke down--well i was hardly surprised!