New Xbox 360 Failure Rates Still Around 10 Percent?

Gizmodo reports:

Site 8bitjoystick, the same people who seem to have broken the news that Bungie was splitting from Microsoft, claim to have scored an exclusive tell-all interview with an Xbox 360 designer regarding the console's notorious stability. Most of the piece really just confirms that which was already suspected (reasons for the RRoDs, early Xboxes failed around 30% of the time, etc) but what caught our eye was the insider's estimated failure rates on new, smaller and cooler-chipped Xbox 360s seem to still be around 10%.

Q: How much more reliable are the current generation of Xbox 360 than the previous designs?

Original Xenon, Zypher and Falcon. I've heard that the failure rates for the current design is sub 10%. Much much better, but still too high imoh. And those designs haven't seen much life yet, so no one knows if that failure rate will hold.

[Whoooop]

10% is much better than 33% in this aspect.

[Regret]

Still a loooot.

[marinelife9]

I thought the original 33% figure was low I don't know a 360 owner who hasn't had problems with their box.

I used to want a 360 but with the only worthwhile game coming out in the near future being Gear of War 2 I think I'll just wait until MS gets their act together.

[mikeslemonade]

I'm pretty sure the failure rate was 10% when the 360 launched in 2005. The original failures grew the longer the console was out because Microsoft failed to fix the issue. And if the failure rate for the newer 360 is already at 10% it's sure to be higher a year from now. The new 360s came out in September starting with the halo 360 edition so it's really been out for 4 months. I'm thinking that the new 360s did not solve the issue at all and will end up being 33% once again and Microsoft will lie once again and say the failure rate is 15% or whatever.

[Panthers]

Still completely unacceptable

[gaffyh]

well atleast 1/10 is much better than 1/3. Still 10% is quite a lot especially when the install base of the 360 has increased as well so the new 360's are probably less faulty and the old one's RROD a lot.

[Mainman]

The 10% figure is for the Falcon chipset 360's only. Not for overall 360 hardware failure.

[uxo22]

Now first off, I'm not defending anyone or anything. I and just going to give an example of how I view things before I make any comments or jump to any conclusions.

First off, the article start off by saying "8bitjoystick CLAIM to have scored an exclusive tell-all interview with an Xbox 360 designer regarding the console's notorious stability." (As if they are not sure if they believe the CLAIM is true. Most of the time when someone say another person claims something they're actually saying "hey, this is what THEY said, these is not my thoughts.")

The second quote I picked up on was..." but what caught our eye was the insider's estimated failure rates on new, smaller and cooler-chipped Xbox 360s seem to still be around 10%." (Now, was seeing it, reading it, or hearing it. Perhaps "caught my attention" should have been used instead of "caught our eye". Perhaps just poor writing.)

Moving on, "I've heard that the failure rates for the current design is sub 10%." (so, the writer of the article said, that he heard form 8bitjoystick that they talked to a designer, who in tern didn't give a solid number, he actually said that "he heard that the failure rates for the current design is sub 10%.)

Now, sub 10% could be 1-9 percent, however the article writers said "Maybe we are reading too much into the quote, but if the failure rates were closer to, say, 5%, we think that would have been mentioned"

Well, if they knew the actual number was, perhaps they would have given it instead of saying sub 10% right. So, using pure conjecture based on information that was at a minimum 4th hand information (Comments given by 4 different parties) The writers concluded that the failure rate was 10%. Then everyone else, chimes in due to a small opportunity for do some useless flaming.

Bottom line...I see the whole article as gee whiz 4th party gossip. Notice nothing in the article had anything SOLID to say about anything the entire thing was based on conjecture and hearsay.

[mikeslemonade]

We don't need clear numbers. All we need to do is look around and see how many failures weather it's 5% or 15% it's a lot and Microsoft is screwing up once again. Actually it isn't again they have messed up since the beginning because they released the 360 too early and the hardware was not tested to run at able stable manner.

[Bathyj]

1.3
mikeslemonade is right.

The first lot of 360's didnt start at 33%. it was 1% then 5% then 10% then eventually 33% or who knows how high really.

The new machines are only a few months old and already DOUBLE the acceptable failure limit. Of course its going to get worse, not better. Its either built to last or its not. Rust does not sleep and a faulty or poorly designed/built piece of hardware will not magically fix itself.

Any other product in the world made by any other company would have been recalled by now.

[mikeslemonade]

An acceptable failure rate should be under 1% and most of that 1% would be user error instead of the company creating a faulty product.

[moparful99]

It's still 10 times higher then either the ps3 or wii.. I just simply can not support a console with that kind of failure.. All I know is that if the ps3 had these kinds of problems then people would run it through the dirt, not that they already dont. Why is there this double standard. 360 fans give microsoft a free pass but they jump at anything to flaunt in their anti ps3 campaigns.... I dont know what is happening in this country.

[Phaqutomb]

you figure if the 360 sold over 14 million and with a 33% failure rate thats over 4million that were defects. now if you take that 10% or less failure thats more acceptable than what was going on before. I will pick up a 360 maybe when i get my taxes back. there are a few games i would like to play. thats only on the 360 like Gears 2 and Alan wake.

[Genuine]

Not to flame, but to inform. The contributer of this story is a member of Sony Protection Group. I am posting this to further the awareness of this fanboy terrorist organizations intentional push to hijack the content here at N4G. If you are aware of any other contributers here at N4G that are members of this fanboy nazi group, please pm me.

http://sonyprotectiongroup....

http://sonyprotectiongroup....

Also here is 8bitjoystick the site this story was taken from. Take a look at it and see if you think they are a credible source. Or are they a site some random gamer created?
http://8bitjoystick.com/

[skitzoid]

That's fine and all that you are making us aware of this outrage of a known issues being reported by someone you feel is a Sony fanboy but why haven't I seen you posting the same insight regarding Sony bashing being reported by 360 fanboys?

I might be wrong but I didn't recall seeing you under the article about Sony's YLOD problem when it was reported by a known 360 loyalist. That article was complete horsesh*t from the title to the proof but this is a known issues that is an absolute fact with the 360 and yet here "you" are.

Edit: After spending a few minutes looking over Genuines history I wanted to report that "he" is part of the MS (360) protection program and therefor a hypocrite. Ignore anything negative he has to say about a Sony article and take with a grain of salt anything positive he has to say about the 360 since he is an obvious fanboy of MS and overdosing on Sony hateraid.

[still the worst]

25%

[mark09]

I think when MS came out and said it was about 33% that was probably under the best circumstances to make the number as low as possible.. as in maybe only 33% of ALL consoles sold to retailers are being replaced while maybe another 10% are broken but never called in for replacements. and while customers only own only 90% of consoles while the other 10% is still sitting in retailers, and are yet to break.

that would bring 33% to a possible 50%.. because I have yet to find here of a 360 owner who uses their 360 and hasnt had rrod.

[BLUR111]

yep alot of ppl who commented on this page is mostly ps3 fanboys while the wii and xbox owners are having some fun playing sweet games

[actas123]

Instead of playing Halo for the 10th time, why don't u get off that asss and send a complaint to Microsoft about this problem... You and others are part of the problem American manufacturing is having right now. You suckers buy any junk Microsoft, Ford, Vizio... throws at u, and u happily get screwed in th ass just because its an American product... If u and the rest of the idiots out there stop buying those products, this will force Ford and Microsoft to do better jobs and build more reliable machines.

[BLUR111]

ok if microsoft is such junk then what is your operating system for ur computer? windows or vista right?? 360 was rushed out for release so yea it had a failure rate that was insanly high . ps3 had a year longer time so they tweeked it thats why they dont have many faulty systems.

[BubblesDAVERAGE]

Keep working at it....MS

[Shankle]

It's not really better. The failure rate will get worse and worse as time wears on and more consoles break down. Believe it or not but every single one of them is faulty because it is a faulty design. It's practically impossible to claim a percentage failure rate on a product that has only been available for about half a year (I'm not quite sure how long the falcon chipset has been available). Just because only 10% have failed this far doesn't mean that only 10% will break. You really have to wait a couple of years to gain a more accurate idea of the failure rate. So by now I would be more willing to believe a study of the original 360's failure rate, which would undoubtedly be much higher than 33%.

[BLaZiN PRopHeT]

when the 65 NM chip comes out itll be down 2 3-5

[strongbad1441]

the Falcon model had the 65 NM chip along with the bigger heatsink.

[tatical]

The Falcon had a 65nm CPU, which was already properly cooled anyway. The GPU, which is the source of the problem, is still 90nm with an extra heatsink.

[radzy]

make sure you get a falcon . no worries after that.
i also dont know anyone that has problems after microsoft put that extra heat sink in. cooling is an issue with both ps3 and 360. maybe they have to resort to different method of cooling. just my opinion

[GIJeff]

is cooling an issue with ps3? I dont know a single person who's ps3 crapped out on them. And i also dont know a single person who's 360 HASNT crapped out. The ps3 does not have a cooling problem. Im sorry, but you and the rest of the 360 fans are alone on this one.

[Fototherapist]

hasn't crapped out on me, and I've had it well over a year. I've also had my PS3 for over a year, and it's performed flawlessly. My Wii is doing well also, but who cares? I'm not an Xbot or a Sony fanboy. I'm just reporting that so far (knock on wood), all of my consoles are performing well. However, my 360 does have a loud fan, which is annoying.

[power of Green]

I can't believe somebody would post this type of news with the only facts being I heard through the grape vine.

EDIT:
You missunderstood. You can not post percentages or numbers for something thats not true or a rumor.

Its like posting revenue numbers as rumors somebody heard about. I heard a rumor PS3 attach rate is now 10 games per unit isn't useful news.

Thats not going to stop PS3 fanboys from spreading this sh*t as if it were fact.

[Kyur4ThePain]

That's pretty much the definition of a rumor.

You did see that this is listed as a rumor, right?

[gamesR4fun]

have you heard about rrod? lol
Fact is no one who has an xbox that i know has missed it so here at least its 100% failure rate... really expect them to have fixed it but making it less bad is good i guess.... still the 33% figure was way low so we kinda got to assume the same for this.

[Genuine]

Not to flame, but to inform. The contributer of this story is a member of Sony Protection Group. I am posting this to further the awareness of this fanboy terrorist organizations intentional push to hijack the content here at N4G. If you are aware of any other contributers here at N4G that are members of this fanboy nazi group, please pm me. Also contact an admin about their presence and organized agenda here at N4G.

http://sonyprotectiongroup....

http://sonyprotectiongroup....

Also here is 8bitjoystick the site this story was taken from. Take a look at it and see if you think they are a credible source. Or are they a site some random gamer created?
http://8bitjoystick.com/

[cmrbe]

when i buy one

[Laexerias]

are incredibly much.

[i_like_ff7]

so it means even the falcon chip ones have a %10 failure rate?

[disgaea]

isn't that still too high

[poos3]

THIS STORY IS A LIE THERE LIES NO MORE FAILURE RATE ITS JUST SONY TROLLS POSTING THIS

[GIJeff]

lol. good one.

[ukilnme]

I'll be glad when it hits 1 percent or less.

[jaja1434]

Thats just not going to happen when any electronics.

[DJ]

It's definitely possible.

[rofldings]

I think he meant:

"Thats just not going to happen when any --American engineered-- electronics."

[Fototherapist]

you know that statement is a load of crap. Maybe if the rest of the world got off their butts and started contributing more to technology the U.S. wouldn't have to shoulder all the weight of innovation, creativity, and ingenuity. Please see Apple, GE, Procter and Gamble, Ford, Chevy, HP, IBM, and the list goes on and on.

[360Crusader]

what a idiot, you really dont know anything.
cmd5150 good post bubble for you

[power of Green]

Doesn't mean anything untill we have proof and not some BS post dug up by PS3 fanboys.

This is a revenge post from the PS3 yellow lights post probably was hunted down just after the Yellow light post and this was all they could find.

[Kyur4ThePain]

Christ, I thought you'd be happy about this as it's a sh!t load better than the rumored 33% previously.
And yet you still complain.

"This is a revenge post from the PS3 yellow lights post probably was hunted down just after the Yellow light post and this was all they could find."

LOL
Seriously, you have GOT to be kidding, right?
Not even you could believe that.

[heyheyhey]

@Kyur

he is capable of nothing but b!tching and moaning all day about how "sony trolls" keep dissing his console

seriously every single one of his posts consists of crying about nasty ps3 fans who say naughty things

he never contributes to the topic at hand- only moans

[gamesR4fun]

seriously read this dimwits posts its all about the 360 my console sucks waaaa ppl know it sucks waaa i got rrod waaaaaaaaaa
What a joke twisting up other peeps words just to suit his little console inferiority complex... Look man every post on here is by gamers other than you and the rest of the fanbois.... pro this anti that not enough to be happy with what you got you got to twist everything around... Cant leave a pro Sony post alone for the life of you and still you have time to put your hype and bs on every little 360 post thats any bit critical of your so preciouses box. What kinda gamer does that crap?

[tatical]

PS3 failure rates are around 0.02%
http://www.pcworld.com/arti...

[bootsielon]

This is just a rumor, so it's probably still 50% or so.

[Chug]

10% is still terrible.

[poos3]

THIS STORY IS A FABRICATION THE FAILURE RATE HAS BE BROUGHT TO -1%FOR THE 360

[Chug]

Did you make that up yourself? Show some proof.

And the idiots that disagreed with my above post must think that 1 in 10 faultly consoles is a good thing, LOL!! BTW, I have every right to b!tch about the RROD, because I'm personally on my 3rd 360 since launch day.

Why do idiots even try to defend MS when it comes to this? SHEEP, YOU'RE ALL SHEEP!! BAAA!! BAAAAAA!!

[RIPHDDVD]

PS3's only at 0.2%

HAHA LMAO!

Wake me up when there aren't any failure rates at all, Microcrap.

[Rice]

at least microsoft is trying.... so far a 20 percent decrease of failure rate is really good, a big improvement....

[Sheddi]

no they are not

[ChefDejon]

shouldnt of gotten past 10% in the first place

[power of Green]

Don't know but I would like to see the proof, numbers and real sources.

[bootsielon]

He actually pretends someone will actually sit to count each and every 360, which fails and which doesn't (well actually it's easier by starting with "which doesn't").

Anyway, there's a statistical tool named "sampling", where you can make inference with great confidence on a population of 17 million based on a sample of roughly 400. There have been samples of above 2000 xbox 360 owners, countless of times, which is more than enough to determine how sh1tty the 360 is.

[Kyur4ThePain]

"I would like to see the proof, numbers and real sources."

Folks aren't here to serve you. Go find it for yourself.

[Whoooop]

Really are you this retarded or are you just joking????

"Don't know but I would like to see the proof, numbers and real sources"

hahah You are asking for proof about the 360 having 10% failure rate??? really are you crazy??

Aren't you supposed to be a little bit happy that the rumor is that the most unreliable gaming console in history is actually becoming a little bit more reliable for future buyers???

It's like you think the 360 has 0% failure rate and you can't believe people are posting rumors about the 360 having a less terrible failure rate.

haha you must be the dumbest xbot on this site... funny and sad

[The Wood]

if people had listened to POG they may have never of said anything and there would have been more people getting the shaft by MS which would of led to more unhappy customers and more negative press resulting in less sales. POG is blinded by his misplaced love for a corporation. Corporations love to be loved by people like POG. It makes things easier for them. Goes both/all ways. It seems MS can do no wrong in POG's eyes and that's not a good stance to have

Disclamer: I don't like sony ericsson phones but I like their laptops. I dont like their bravias (prefer pioneer's) but like their flash walkmans. Im not in love with sony but i 'love' some of their products and the ps3 is one of them

[hotshot127]

one thing is for sure though, that claimed 33 percent failure rate is a lie........................... ...........its really 100 percent failure rate, some just last alittle bit longer then others.(no matter how much you wanna say im a fanboy, its true)

if the new ones are 10 percent, then who knows how long it will hold up after about 3 months of being around(if that failure rate will go up)

i guess thats why thier bringing out the jasper also.

sucks, because to be honest, i REALLY wanna play ninja gaiden 2 but i guess im just gonna have to beat it over my brother in laws house.

so if this is true and its reported 10 percent then i expect at least 15 percent because we all know current 360's are more then 33 percent.

so according to this, out of every 100 360's sold, 10 will break......................... ...........I EXPECT ALOT OF VIDEOS ON YOUTUBE AGAIN. sigh but who knows, this is just a rumour

[Raptors]

In logic, I have to agree with you. I think pretty much all the early 360's are succeptible to failure but I think its the way people position or treat the system (ie. Not played often, kept in a cool place, room to breathe properly, etc).

[SlippyMadFrog]

I know a lot of people that never had any problems with their 360's.
If the failure rate was 100% then ALL purchased 360's would have been returned or will be returned which is not even almost the case.
hotshot, just out of curiosity, do you own a 360?

[Raptors]

Well Im on my second one and am actually waiting for the coffin, I mean box, to come so I can ship this one as it died last week. Im hoping I get a newer model. Another thing is Im removing it from my cabinet where i keep it with the ps3. When I ran my ps3 there the fans would kick on really loud and since Ive removed it it doesnt do it anymore. Im hoping i will have the same sort of success with my 360.

[cmrbe]

My PS3 gets really loud when i put it in my entertainment shelf when the fans go. I took it out as well.

[heyheyhey]

10% isn't bad- that's more like it M$, but i still despise your corrupt guts

anyway as i said 10% is a significant improvement for the 360, but i still wont be buying since all the games that interest me are on pc and it doesn't really have any other selling points or features that i can't do on my ps3 (well apart from the IPTV thing, but im not going to sit around waiting for big-arse film to download)

[Salvadore]

The failure rates are the reason why I haven't purchased a 360 because I don't want worry about my system breaking while playing a game.

[heyheyhey]

obviously someone knows what you want more than you do

this is site is full of idiots- how can someone disagree with the guy's post?

[Gaara_724]

who the hell dissagred with u thats what em a bit stupid i got a 360 when it was 1st out it died on me and havent boght one since i was lucky i didnt spend alot of money on it but on the plus the 2 months i had with it was fun but the games on the ps2 where WAYYYYYYYYY better at the time so u know when it did die i wasnt that botherd exept for the money and thats y i wont be another one until it is at par with the ps3's rate aka under 1%

[niall77]

I think RRoD is the resson the 360 numbers are not up with the wii.

[hotshot127]

when the 360 first launched, the number was low, until it was out for a while and the truth finally came out. but i guess we will find out soon enough.

and even if it is 10 percent(which is still unacceptable) 360s still freeze alot and have other problems.

TRUE STORY - i was at my brother-in-laws house and we were playing gears of war and it froze three times until he just shut it off.

@KAREEM. its funny that someone could disagree with what you said............lol.

@niall. actually i think rrod might have helped microsoft alittle bit........................... ...........IM SERIOUS.

alot of people upgraded to the ELITE and alot of people brought doubles. but hey, thats just MY OPINION.

[carl ps3]

Only 1% on the PS3 ;-D

[Xbox is the BEST]

that this stops the 360. But we know it won't. So why hasn't my Elite RR yet? Fake article

[power of Green]

This was the 4th or 5th attempt to find something to get revenge due to the yellow lights post and more than likely the little positive 360 news finally making it through because of the PS3 fanboy filtering of the new.

Really its the 4th or 5th post with this one being somewhat legit compared to the others that made it through after the other ones failed.

[Genuine]

Not to flame, but to inform. The contributer of this story is a member of Sony Protection Group. I am posting this to further the awareness of this fanboy terrorist organizations intentional push to hijack the content here at N4G. If you are aware of any other contributers here at N4G that are members of this fanboy nazi group, please pm me.

http://sonyprotectiongroup....

http://sonyprotectiongroup....

Also here is 8bitjoystick the site this story was taken from. Take a look at it and see if you think they are a credible source. Or are they a site some random gamer created?
http://8bitjoystick.com/

I have posted this throughout this comments section to inform people of what submitted this story, and the actual quality of the site the story came from.

[tk]

Hey POG
I don't think Sony fans plan "revenge" for the YLOD article. If anything, the PS3 article is funny, because there is so little PS3 failures, that it is actually really news when one fails - and it gets posted everywhere.

On the other hand, RRoD articles is plentiful. With or without the PS3 article, this one would have been posted. You are a little bit too touchy there son. The simple fact is that the PS3 is more - much more reliable - than the XB360. Even the most diehard XB360 fan will admit to this.

[The Wood]

keep improving it and people may forgive ya but the fact that MS have refused to name the number shows the actual number was ludicrously high. The fact is MS should and probably know what the actually failure is.

Well done to the people who spoke up and didn't bury their heads and made MS listen. If the masses would have listened to certain members of this site MS would still be shafting more than they are. The thing is, in Europe the minimum manufactures warranty lasts 12 months and im sure the retailers were even getting pissed with MS. 1 thing for sure is that MS/360 will make it into business textbooks over this.

[Suki03]

I bought the 360 around Christmas because people said falcon chip is better for not breaking down and I'm waiting for Lost Odyssy and Ninja Gaiden Sigma 2. It stopped working after 1 day. I still didn't get it back after sending it in :/ The one day it did work it froze on bioshock and had snow effects like what the old NES does back in the day. In addition, it's super loud. So far I'm very disappointed at xbox.

My PS3 however never gave me any problems playing movies or games. I'm looking forward to many new lineup this year with White Knight Chronicles on the Top of my list :D

http://live.xbox.com/member...
Unlike some of the people here I state things as is. This is what I experienced and not hearsay. Why would I want my system to breakdown just to prove a point.

[Martini]

What's your XBOX LIVE name tag, so that we know you are telling the truth and not just trolling..... :)

[CNIVEK]

These BS "I just got a 360, and it only lasted 10 minutes" stories only carried weight in late 2005 to early 2006. But, bogus stories like this are what it takes to keep the RROD propaganda machine moving. Meanwhile, Xbox LIVE has over 10 MILLION Gold subscribers, and MS hasn't been able to handle the server load from the millions playing HALO 3, COD4 and Gears, simultaneously. If there were as many 360 gamers with RROD as some would have you believe, LIVE would be a lag-free, virtual ghosttown...like PSN. ;)

[BrianC6234]

I doubt the 360 failure rate is around 1-%. More likely it's still around 25 to 30%. Microsoft hasn't really done much to fix the real problem. The design. I still hear about a lot of 360s failing. The only thing that has changed is the warranty. That won't fix the RROD problem.

[HarryEtTubMan]

junkie poo poo Halobox

[Martini]

If you are dumb enough to stand your XBOX vertically on a carpet and block the biggest air inlet or put it into a tiny sealed entertainment center without ventilation it's your own fault if it red rings.

No matter how good the design is these are high performance electronics with appetite for power which generates considerable amount of heat. Out of about a dozen people i know personally only 2 of them had RROD after they did what i just described above (duh) and all had the first gen 360's.

I have 2 360 - elite and older premium and they are flawless so far - the new elite is lot more quiet and runs cooler too.

So quit hating and take this rumor with a grain of salt.

peace out,jump in :)

[Gaara_724]

sub 10% and how long have the so called new 360's been out for and how manny have been sold ahh they dont mention that so i expect it to clim just tike everything eles

[DJ]

Maybe we'll see it go down to 3% within a few years.

[Gaara_724]

thats a long time away i mean the new chips are like out for a month or just over and its a 10%?

[Chubear]

Wow, really? You say that like it's nothing at all. A 10% failure rate on your newest chipset is acceptable? and this is a 360 employee so you know the figure was very modest.

But even with being modest you still come up with 10%? Good heavens, how are MS doing this where they can get people to spend hundreds of $$ on a downright hurrendous hardware?

Wow, that's an incerdible talent.

[Mr Tretton]

More 360ers are Jumping the hell OUT, and Playing B3yond.

[Martini]

Nice job of driving the PS brand into the last place mr. Tretton - Play B3hind.
:)

[Martini]

Whatch the PS fanboys munch on this rumor like flies on a sh*t :)

[Kyur4ThePain]

It took you 18 minutes to come up with that?

Hopefully MS can officially state that the 360's failure rate is 5% or lower some time this year. I won't be getting one before then.

[Rossi-4-ever]

first, learn how to spell

second, the only thing better on 360 is cross game chat

The 360 copied the ps2 by making it stand up vertical but due to sh1t hardware its prone to overheat,

Also with it being the 2nd xbox it should have been called xbox 2, the only reason to call it 360 was to match the name to the PS3, however it is no match,

Yes last year PS3 was getting poor ports mostly by the money mad EA. Making the 360 look better but all that has ended this year with burnout and from now on we will see the better version on ps3.

xbox guys please get a life, admit defeat and play b3yond!!!

oh yeah the 360 power brick is a big ugly joke.....lol, state of the art my arse, i have jap 20gb ps3 bought december 2006 still playing strong

[Martini]

Defeat ? you are the ones in last place hahaha !

[Kyur4ThePain]

Does that mean that I'm in first place? Afterall, I do own a PS2 (2, actually).
HA! I win twice.

[Iron Man 2]

%10?that's still pretty damn high,oh well,I guess it's better than %33...LMFAO!XD

[joemomma]

its still 33%. Dont believe the complany that said that hteir failure rates were originally less then 3%

[Mr Tretton]

With the most anticipated hits this year, as well as a stable console and stable free online system with a drive that plays the victorious hi-def format built right in, Playstation 3 is the smart choice for true gamers who don't like being bent over and buttraped by Microsoft, time and time again.

This choice is simple, the brand you trust, that won't bust. Playstation.

Playstation players worldwide LAWL at the teary-eyed Xbots loading their 3rd XJunk into it's cardboard coffin, waiting a month to recieve another system with RROD packed right in. But it's ok, the time has come for all the misguided Xgoons of the world to come to the Playstation brand. You know you want a PS3. You know you're going to miss the BEST titles of 2008 and b3yond if you don't get one. You KNOW Halo is overrated homoerotic poop. You don't have to lie to yourself.

Jump Out, while you still can. Microsoft will steal your soul. (AKA, wallet)

[Maddens Raiders]

I was kicking back, feet parked on the coffee table, reading this thing when I came across this post. Pretty funny stuff there. I must inform you though that the part about them wanting a PS3 is exactly why they never will. Not the Bots on this site. They are wholly committed to their console which is fine.

It's the everyday person who will be turned off by this constant low-drone of hardware problems on the 360, yet customers continue to purchase it, and patrons continue to repeat the experience, and that's what concerns me in relation to #35's statement about Microsoft's real numbers. I mean (((real)) numbers, but that won't truly be revealed for some time yet. In the meantime we'll have to see how this entire Blu-ray victory shakes out as well. Big things brewing I'm telling ya.

The entire truth is that the PS3 will win this console war. Yes, it will...beyond the 360 and the Wii I believe. You can rest assured of that. It's the usual slow, but steady migration of PS fans that happens during this season - people should be more patient; something we're starting to grow more absent of in this world. The word is already out on the streets and burbs of the world, and has been for a very long time with a lot of cool people, who know and love this company's product quality and the entire PlayStation universe of titles. Worldwide sales are already demonstrating this clearly and it will only increase as time goes on. People love XBox 360, but the world loves PS3. In closing, I'd like to say that I hope no one on this thread gets the godawful rrod, it's not a good gaming experience; however, I know some will disagree.

[Bathyj]

Genuine
Stop spamming you idiot.

You had your say, good for you. 5 times just comes off as desperate and lets everyone know what fanboy driven little troll you are. Not to flame but to inform, my arse.

And stop flippantly calling people Nazi's like its some cool catch phrase street insult. Some people who have had dealings or been affected through life by Nazi's might not be as good natured as me.

And someone correct me if I'm wrong but wasn't the Sony Protection Group actually found to be run by Xbot extremists and the whole site was supposed to be irony or subtley undermining or some crap like that? Or was that a different site?

[Knightofelemia]

Is the 360 really that bad in quality? For months I thaught about buying one. I heard about the red rings, then I heard it was loud like a vaccum. I thaught I would buy one to play Halo 3 againest a friend, i know one friend who has a 360 and I ask him about the red ring and he says he has never gotten it before. but he also went out and baught a thrid party fan for it. I know I comment about the Ps3 but I am not bashing anysystem. I am an advid gamer who is debating about throwing his money on a 360.

[SlippyMadFrog]

The problems with the 360 gets inflated a lot on this site. If you are a gamer and you like playing good games, get the 360. I have not experienced any problems YET, but as it is going now, I can't complain.

[ScottEFresh]

Sad and pathetic.

[mintaro]

wow 10% is still a bit high, espcially since the new falcon chips were installed, was kind hoping for a failure rate of at least in the single digits.
cmon MS get your act together

[THUNDERMARE]

Good quality standard suppose to be around 3 standard deviation, or around 99.98%.

[Covenant]

10% would be MUCH better than the 30% (or so) failure rate it has experienced so far. Could the Jasper model get it under 10%?

I hope we have seen the beginning of the end of the dreaded RRoD:I mean, I'm on my fifth 360 since Oct. 2006...anything that makes the hardware more reliable is certainly welcome.

[Chubear]

YOUR 5TH!!! HOLY CRAP! - BUT WHY?! Why do you just keep buying this crap and asking for more, why?

This is crazy.

The industry standard is roughly 5% WW and the 360 fanbase is willing to continue to support shoddy products? but why? I doubt I will ever understand.

[ReBurn]

What do you mean by "keep buying this crap" when RROD repairs are free?

My 360 had RROD and they sent me a refurbished one. I'm going to make someone customer service rep's life miserable if I get it again.

[Covenant]

Why do I keep coming back?

Well, I'm either a glutton for punishment (LOL), or I have some very good reasons why I've stuck with 360 through multiple failed consoles:

Games.

Xbox Live.

The crack-like addiction commonly referred to as "achievements."

Plus, I've invested a lot in my system, so starting over at this point would be expensive...and honestly, there's not that much on the PS3 that appeals to me. No, I'm not knocking the PS3, but there's just not much on the system that I like.

Besides, with a Best Buy replacement plan, I've never had to send off any of my defective systems and wait for service...I just walk in the store, and walk out with a new one. An inconvenience, to be sure, but a minor one compared to those who have had to send multiple systems in for repair.

[Enigma_2099]

... all they worry about is that ONE PS3 that had the YLOD!!!

[Chubear]

XD so true, so true lol

[ReBurn]

The guy with the broken system probably cares deeply about the issue.

[Enigma_2099]

I would.

[HammockGames]

Xbox 360: excellent games, sweet online, dodgy hardware. It's great Microsoft extended their warranty for the RRoD, but it seems a bit like a band aid if we're looking at the big picture. What happens when a 360 goes belly up 3 years + 1 month after purchase? Or 5 years later? 10? Buy another new one? Call it a loss? Gamers shouldn't have to consider what type of "coffin" they're going to need when they're buying a console. My old NES, SNES, and Genesis all still work like new well over a decade (or two) after purchase. No way the same will hold true for 360's. If you own a mint condition (or even functional) 360 in the year 2012, you may find yourself in the minority...

[ReBurn]

I'm more worried about what's going to happen if my PS3 or Wii go belly-up once they're out of warranty. My 360 is covered for an additional 2 years for RROD because I was able to purchase a service contract for it.

I've had mixed luck with my past consoles. When my PS2 died after it went out of warranty I faced this. Luckily I've never had issues with Nintendo hardware.

[UltramanJ]

So the rumor is we're guessing the failure rate is 10% on new 360 units. I'm going to guess this rumor is just that; a rumor. I think Microsoft has gotten their act together with the hardware issues, but only time will tell. If my second 360 (a Falcon) fails on me, I will not return for a third round. I'll sell off all my games and stick with my Wii/PS3.

[rogimusprime]

this is just false...it can't be true....there's no way!!!!

AHAHAHAHAHAH!

[DaEnforcer]

LMAO it's 10% as of now, what of course still sucks but just wait like 6 months xbots bwahahahahahaha

[big0]

Its still at least twice as high as the industry standard, and are they really fixing the problem or are they just trying to get them past the 3 year warranty.

[MaximusPrime]

big drop from 33% to 10%. Impressive (could be a lie) But still not enough to beat PS3's 0.1% failure rate.

Even if they managed to eliminate the failure problem, i do not want to return to xbox 360.

because:

1) I dont trust Microsoft
2) I dont like xbox 360's green colour. Always reminds me of Shrek.
3) no decent games out. Most of them are FPS. Only game interests me are Test Drive and PGR. Sony has the best games since PS1.
4) Sony is the only one i trust. I own PS1,PS2, PSP and now PS3. I had not yet got a problem with them.

[caffman]

1. Fair enough. They are a multinational company and I would trust them as much as I would trust Sony. I.E. not a fat lot.
2. The main SKUs you can buy are either black or white. The Halo edition has been sold out for months. Its like me saying I don't like the DSs white edition. So that statement makes no logical sense. And how can you dislike Shrek? Oh thats right, he's on an advert for HD-DVD.
3. This statement is so dumb that I'm not going to bother about it.
4. "Sony is the only one I trust"? (trust one company that just wants your cash but not another. Well if you want to be a hipocrite) I trusted that they wouldn't dump BC play but they did. And congrats on having no problems with your systems. I have had no problems with any of my 360s or my original xbox however I have had a PS1 with a faulty PSU and 2 PS2s (one slim and one old school) both with laser problems (the lasers burnt out on both).

I will buy a PS3 at some point (hell, I got a PS2 again even after everything that went wrong, and I had to pay for a replacement) but I'm majorly p*ssed off that I have to still use a PS2 to play PS2 games!

[snoopgg]

I have two 360's and none of them ever had the red ring of death syndrome, but they have had problems. The first one I bought I had to send back because the video wouldn't appear on my tv anymore, just the sound worked and the new elite I bought, the tray gets stuck all the time and never closes properly. I really think that the 360 has more problems then Micosoft wanted the public to know about. My friends 360's also had tray problems. I really think that after being on the market for over two years, that Microsoft should have these numbers down to at least 3 percent, but don't really care they would rather buy the customers support, then fix the problems with their console. Just my opinion.

[Strife Lives]

And now I changed mine 3 times in one year.but its free.and, I just go in to the store and swop it. Easy. I stil love my 360,im nt paying to fix it,hell,im nt even waitin 4 it to be repaired. And I own 24 games,which I never thought I'd own in a year,but its a testament to how many great games there are on the 360

[TheXgamerLive]

There called in and shipped free of charge to MS, who in return sends a new/repaired console to you in a few days.

[ReBurn]

Probably with a store service plan. But most plans limit the number of times you can do that without buying a new plan. So 3 swaps seems a bit suspicious to me.

[caffman]

you tend to have standard 3, 6 or 12 month store warranties. I took back my dvd player after 11 months, with no receipt and got it swapped out with no fuss. It was from Argos. Also, with cost-co any electrical item including consoles has a 5 year no quibble warranty

[TheXgamerLive]

No, not all of you, just the fake assed ones who look for a make up sh1t like this post.

You see one (1) bad article about sony's ps3 going bad and then this sh1t is posted, lol, first off there's no 10% failure rate on the newer units, in fact there's been basically "N O" failures on the newer units and even some 2 yr. old units that go bad that are on 24/7 is kind of understandable isn't it.

If a ps3 is ever playe and or left on that much maybe you'll suffer an understandable failure too. What dumb asses.

[LJWooly]

Damn, that's a shame, because hardware reliability means a lot to some people, including me, and could be the deciding factor in whether a 360 gets sold or not.
Luckily for MS, people don't really educate themselves on what they buy before they purchase nowadays, which probably accounts for 5 million 360s sold.

I no longer own a 360, as it broke, and I threw it away. Now, I know that's a bit stupid, but I ended up getting a PS3 instead, so I came out of it better in the end.

At least I know my PS3 won't crap out on me, but I'm still going to take good care of it.

I don't want to end up like the dusty PS3 kid...

[Strife Lives]

MS, as far as I knw.do nt physically take the thng and repair it themselves.reason being,they give tenders to other companies whom they pay. Nw. In South Africa, where I live, MS south africa has a tender in place for a company called JNC to repair it.since the 3yr warrenty,all 360s breaking due to falty drives and red ring are to be returnd to the store where it was purchasd and swopped for a new 1 ,with a new box.new asseseries, new headset new everythng.u just hold on to the HDD. I got mine frm Look And Listen and, returnd it 3 times. 2ce for tray mess ups that scratche my halo3.oh.which they replacd as well. And, I stil get my 3yr warrenty

[redaxis]

10% is high, but much lesser than 33%... Yet, come to think of the product is made under the brand of world richest company, its unacceptable...

[felidae]

worst gaming system ever!

my opinion ... even dreamcast is better than the 360.

[TwissT]

Wow MS needs to get there act together. 10% is still high.

[Teabag Sony]

If sony is so great and wonderful and they are going to win this console war, why do you PS3 funboy's need to even comment on this? Why don't you all go back to just cleaning the mud off of each other's helmets.

[kalistyles]

Which means out of 100 360's it went down from 33 of them dying to 10 of them dying. Which I think is understating it. I think it was more like 66% and now down to 33%. There's not one person I know that has an XBOX that hasn't had it die yet. Their just junk. There's no need for overheating period. i can see the occasional lemon here and there. That's understandable. But the rates for these machine's failing is unacceptable.

[JasonPC360PS3Wii]

Put those rings together boys it's time for (((Sony Defense Force Activate)))

Know what is pathetic and sad to me? even with a 30% failure rate the 360 sold more consoles and games like they were made of money. So keep trying Sony Defense Force, we can all see how your "hard work" had payed off so far. LOL yeah with that last place console spot and NPD/worldwide numbers that destrpyed all those fantasy's you were all touting all month long :)

I will bet a $1000 that this new SDF doen't work, like all those before it. I tell ya, I have never seen more whiners and crying baby's in one group before. You PS3rd Drods realy don't like losing do you? to late looooooooosers! Now step up to the platform and accept your bronze medal in games and do somthing about that river of tears.

Even after this post by the SDF, the PS3rd will still be in last place. It's not even like it's a close last place, Wii and 360 are 3 laps ahead of you and are catching up to you running the slow walk. 120 million, that is where you were last round and now you a 7 million. So....bo somtime around 2025 you will reach that 120 mark :) To late droids, because while Sony was peddling plastic (please scratch me) movie disc, MS and Nintendo stole your install base. Ouch thats like being kicked in the nuts over an over again, I am starting to see why you guys cry so much about last place.

Xbox news = 90% Sony tolls, welcome to N4G where the Sony trolls live under bridges built by ((( Sony Defense Force Activate )))

[Dogswithguns]

RRoD, trays not closing, not reading disc, loud noise, etc etc.... and if you have your 360 stand up it will scratch your game disc. did I mention loud noise?
- and dont call me a troll. cuz I had I loved my 360. I know what Im saying. all of my friends who have 360 had and still having the same problems....
- I now have a PS3. and my friends have PS3 as well... none of us has to deal with such problems like 360's. .... 360 still having 10% rate problems? that's still high.

[JasonPC360PS3Wii]

Wanna know why? because it tells you in BIG BOLD letters in the box not to move the 360 with a disc in side because it will scratch. So your a Sony troll, a liar and stupid because you can't read directin. What would you do during a fire, run toward the fire because the signs tell you to run out of the building? Sorry I hate people that say they are not trolls when they so clearly are.

Sleep on that PS3rd Troll Droid and remember the NPD numbers for last month :)

Troll

[DFresh]

Bunch of liars if you ask me my friend bought his 360 two days ago and then he turns it in the very next day because of that RROD and he bought an Elite too.
PS3 has 1% failure rate maybe and the 360 still has 30% or more do the math.
I don't care if the 360 has more variety of games now since it's release if the hardware doesn't work or the console can't even turn on properly then what's the point.
After looking at this year the PS3 is starting to shoot off like crazy now people are starting to get the hint that the PS3 is the future.

[Says you]

its still higher and growing and if it was down to 10% the company themselves would have announced it not this journalist that is writing and confirming it is 10% and for BLUR111 how can the XBox 360 fans play games if there console keeps breaking down think before you type down dumb comments!.

[caffman]

Rumours.

[ParaDise_LosT]

33%, Having a 10% failure rate with an install base of about 17.7mil(correct me if I'm wrong) is still just as bad...

[Genesis5]

Genuine is out of bubbles for this topic. I find his liberal use of the word Nazi to more offesive than anything either side of the fanboys have to say. Free speach or not references like that to the biggest killing machine in history should not be tolerated Think before you offend!!!

[titntin]

I'm amazed at people still denying that there are any issues with RROD on 360's?
I understanfd that this report is simply a umour of where the failure rate has dropped to, but everyone knows the issue is not fixed.
Amoung other things I'm a administrator on several games site - one of which has 250K users. There have lots of reports and complaints from users of the newer sku's who have had problems - theres no question that hardware failures still happen, its just the level of failure thats more difficult to establish.
As someone who'd had RROD twice myself, and doesn't personally know anyone with a 360 who hasn't had it at least once, I know it is a huge issue for the machine, and I'd genuinely like to know what progress they have made in fixing an obviously very poor design. I've not had any problems with the machines operation (except its a bit loud), and when its working it plays some great games. But I can't think of any piece of home electronic equipment ever thats been more prone to failure?
how some of the posters in this sectio can pretend ther'e no issue is beyond belief!

[Malos1985]

we never had these problems with the commodore 64.

[Bullseye]

who don't own an 360, worrying on the behalf of those who do! Why do you care? You are too wrapped up in paranoia to say anything worthwhile.Please, let us make our poor choice of console and enjoy the poor games it provides.Begone with your yawn inducing rhetoric.

[Hydrollex]

do they really tell us what is their console failure rate ?

[JokerSGS]

They probably lower the actual percentage of failures that they have.
And this is funny because one of my friends who always talks about how his 360 hasn't broken and explaining that there is a method to avoiding the RROD has just gotten the RROD. When will people realize MS has just completely dropped the ball on their hardware.

[hardcorehippiez]

looks like i wont be getting my replacement 360 for another while yet. hope they get it sorted before gears2.

[Haiku4Fanboys]

A word to the wise
When you purchase your XBox
Buy replacement plan

[speed_demon]

The only store who will replace it under only one year is COSTCO, but you need to buy a membership to all those poor mutherf@ckers out there who would love to get burned by purchasing a plagued 360.

[ilkercruiser]

Much Better than 40GB PS3s' %40 BD-Rom failure rate

[MikeGdaGod]

prove your point, link please

its so sad you guys go to such extremes to defend a company that doesn't give a sh!t about you

@ 360Crusader......

sorry lil buddy, but you actually came at the wrong person.

first, i never said MS doesn't care about you and Sony does. i just wonder why people feel the need to fight to the death over electronic toys. i agree neither cares much about anything else but their profits but some do care more for the customers than others.

second, no Sony has never sent me a birthday card. but they HAVE paid me to test and give feedback to certain games coming out, invited me into their Gamer Advisory Panel (GAP) where i get to beta test certain games before they come out at home (Warhawk last summer, HOME currently), sent me demos of PSP games before they release (God of War:Chains and Logan's Shadow), they also email me about features i'd like to see implemented into the PS3 at a later date and send me surveys on the regular.

so no, they don't send birthday cards, but they do show me that they are very interested in what i have to say about their products.

does it mean that i'm devoted to sony and they can do no wrong in my eyes?........NO.

does it mean that i'll dog the 360 and MS every chance i get?..........NO.

it does mean, i know sony is interested in making the products i bought from them everything i want them to be and thats whats important to me. a company that just says "We'll fix it when it breaks" has alot to prove to someone like me and i don't understand people that blindly follow that motto.

[360Crusader]

And Sony cares about you? Do they send you a birthday card every year or something? No corporation on this planet gives a shi* about anything but profit charts. So why don't you give it a rest.

edit: someone took one of my bubble and 2 disagrees? lol So sony does send out birthday cards, damn man where's mine.

edit 2: and for the record scottie2521 you think MS isnt interested in making xbl better for their customers? I'm not saying ur saying that.
But as I said before, thats the impression that I'm getting.

[Bathyj]

Hogsbreath cafe sends me a Birthday Card and a free Steak every year. Some business's just treat their customers better than others.

[360Crusader]

scottie2521: Well then what you said was certainly misleading.
And to the other guy. Bathyj
Care? you mean like a company spending billions of dollars to fix their customers consoles for free. Yeah you are right some do care more then others.

[Bathyj]

You mean fixing their crap hardware they're obliged to by law to stave of lawsuits?

Please dont try to make out like M$ are heroes with warranty they were forced to make.

It was only 3 months first. Then they put it up to a year which Sony had from the start, not cos they had too but because they wanted to and when it became apparent the problem was even worse than they thought and couldnt be ignored (man they tried hard)and people started hiring lawyers they finally put it up to 3 years and bought you all cheap.

Any other product in history with a 1/3rd failure rate would have been recalled.

[360Crusader]

Bought you us all cheap you say? Do you even own a 360? Cause if you dont then your opinion is worthless and thats the real painful truth.
And I'm not making anyone out to be heroes. I'm just saying their trying to clean up the mess they made.

[Bathyj]

Yes I have an XB. My 3rd in fact. So my opinion on this matter is not only relevant but probably more so than someones whose XB has never broke down.

And what I mean by bought us all cheap is that all the diehard xbox fans just gloss over the RROD issue simply because of a warranty they only provided because the hardware is so obviously shonky. They might have got aways with their 3 months warranty forever, had the hardware been up to scratch. Meanwhile if all you XB does is scratch you games up then the warranty doesnt cover that, so not only would your machine be screwed but your games collection too! Not good enought Dude.

[Ignorant Fanboy]

over a 100 hours on Oblivion
over 100 hours on gears
over 100 hours on Halo3
alot of time on COD4
Probably 300+ hours on GH2 & GH3 (Gets left on overnight too!)
Halfway through mass effect,
not even mentioning Forza, PGR, and probably 15 other games Ive played alot.

I have no worries, my 360 is a beast, but so is my PS3, though it doesnt have nearly as much time on it.

[PumPum]

Time to get a life?

[360Crusader]

The Sony Club is loving this. Good for you this rumor should give you guys something new to talk about till 2009.

[tk]

Oh wow... someone had to resurrect that rumor. I think that one lasted like 3 hours before they had to retract the story...

Seriously bud... if that was true.. we would have heard it forever.

[texism]

My friends have had 360s for about 8-9 months now. I've had mine for 6. They haven't had problems, I haven't had problems.

When I use my 360, I REALLY make sure that I use it well. For one, I have it in a well ventilated area, and the air holes are free. I also try not the leave the thing on when I'm not playing, i.e turn it of as soon as I'm done. I also try not to play the thing for freakin' 20 hours straight.

Basically, I use it like I use my stereo system...and it's working very well so far.

Still, when you have to feel LUCKY about having your console working, it's a big problem.

[spike]

No problems with me neither.

[TheZippo]

...

[Mwaan]

If rrod didn't exist, the sony guys would be posting something else to try and convince themselves that the PS3 is better. If the 360 is such a worthless piece of garbage, why waste your time talking about it all the time? Since we're sharing personal stories about the rrod death, here's mine. I have a launch day 360. No problems. Probably because I allow my 360 to breathe. That hot air blowing out the back has a place to go instead of being trapped inside of an entertainment center. I will say that I know about 30 other 360 owners and that at least half of them have experienced rrod, but they all had it repaired and sent back and I don't know any of them who've had to ship it off more than once. Since Microsoft repairs your console for free and is making an effort to eliminate the problem, why is this such a rage-filled issue with you guys?

[mario888]

To everyone who states that they have never had a problem . How long have you had you xbox360? I would be pissed if my 360 broke right after the the Msft 3 year warranty expires. Am I making you paranoid?
If so you could always purchase another 2 year warranty extension after the three years are up if anyone will sell you one. I hear Gamestop stop selling extended warranties on Xbox 360. I wonder Why?

[PumPum]

Because the 360 failure-rate was actually somewhere between 70 and 80%.
Now its prolly 20-30%.
Every 360 forum you go you still see ppl complaining.

Thank god i own a ps3 now instead of my unique 360. Glad i got rid of it, it was just a matter of time anyways before RROD....

[candyhour]

You know what I think? Microsoft rushed out this console way too fast. This shows that they really don't care about their customers. All they care about is the money because if they did care, they would have tried to do something more about these issues. Sony cares a lot about their customers, like some guy said up there in the discussion. They work to constantly improve their products. It annoys me when good games like Ninja Gaiden are still on the 360 and the PS3 isn't given a damn chance...except with Ninja Gaiden Sigma and that's it. There's barely any faith in the PS3 and that's very, very sad.

I don't hate the 360, but I also don't like the fact that people have to spend so much money to get a new console every time something breaks down.

That's my two cents-you can either agree or disagree. Either way, this console war is stupid and childish. People should be having intelligent conversations about the systems, not fight over which console is king.