It’s a terrible oversight to not have standalone Sense controllers for sale, especially when there are numerous reasons why someone might need another pair. Until replacements are made available, there will regularly be posts of players who suddenly find themselves with chewed-up controllers and no easy solutions in sight.
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They will eventually. Right now they are sold with the headset as a priority. Gamers wanted Sony to come out with better controllers and they have. Instead of splitting the have and have nots, everyone gets them and developers know they can program their games for 100% of the community. Same with the Dual Sense. Next year would be a good time after the headset reaches maturity. 1 to 2 million on the market at least.
Besides that, I know things break. But it's not even the first year yet. There should be a warranty on them if there's any problems. Unless the consumer is destroying their products. And maybe it's only me. But I still having working Atari, NES, Genesis, SNES, Dreamcast, PS1, PS2, PS3, PS4, PSVR, Aim, and OG Xbox controllers that work fine. Some are one only. And I've played many action, fighting and adventure games with these controllers. I still wonder how gamers break them so easily. Don't have controllers out for animals to chew on them knowing pets chew on their owner's things. Don't have them lying around and step on them. Don't rage abuse them and so forth. It's not that hard.
Or, look after your stuff and stop being so hashy with it. Simple right. Put them away somewhere at night, don't leave them lying about, Simple right.
The cost isn’t for the faint hearted either.
Finally a big-ish media site is drawing attention to this issue. It's ridiculous that Sony don't have separate units ready to buy. You can send them back for repair or replacement but if you do, they require you to send the headset back too. Nuts.