180°

Customer service stories (Comcast,Sony,Microsoft)

Mike Antonucci of the San Jose Mercury News describes his recent customer service interactions on his company blog. He contacted Comcast and Sony about a problem with a PS3, and Microsoft for another unspecified issue. With Microsoft, after a lot of time on hold, he got stuck listening to someone with limited English skills perform an unhelpful script. Comcast and Sony yielded better results, clearing up his issue...

big_tim6344d ago (Edited 6344d ago )

Those stories that were posted to this article were crazy. I have dealt with MS twice with no problems. They replaced my 360 twice. Both times I talked to someone who spoke good English and was very helpful. One was a lady and she recognized the music from animal crossing that my wife was playing in the background. We started talking about a GC game while troubleshooting the 360. I thought that was very ironic. So, I have no complaints about their customer service.

BIadestarX6343d ago

Ok, so Sony cannot win the console war by going head to head about games, graphics and online services. So, they are going by bringing news like this one. How many news articles about people predicting that the PS3 will beat the 360 (even if the market is showing otherwise). And now... Sony's customer service is better? Duhh... I'm sure with the number of consoles sony has in the market it should easier to handle that. Also, here is a tip for some of you ignorants; the quality of service you get when you call customer service depends on you. If you are rude when you call any company they will make you wait longer, get frustrated, transfer you to another person and not help you.

DreDawgg066343d ago

This is dumb, he admits that Sony could have been a isolated incident. Why doesn't he say that maybe this bad Microsoft experience could have been isolated also. You don't just try once and publish a story about it. Thats just retarded journalism.

TheXgamerLive6343d ago

Your dry for anything good about sony huh?

PS360PCROCKS6343d ago

comcast is always english, microsoft has always been the same for like the 10 times in my life i have contacted them, and sony never contacted them so this is weird

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110°

N64: Recompiled — Creating Native PC Ports Is A Godsend For Game Preservation

"In a time when companies don't care about preserving games, I have high respect for the creators of projects like N64: Recompiled." - Hanzala from eXputer.

gold_drake1d 4h ago

it is, i might be finally able to play Snowboard kids 1 full screen ha.

purple1017h ago

il beat you to the ski-lift,

framerate on snowboard kids was shocking, do you remember./?

talking of shocking framerate and kart racers style games,
Sony had a gem on ps3, with 'Modnation Racers' but again, framerate was so terrible, still fun though, indeed, when is drifting sideways not fun, the answer is never. we have not seen enough of that game, technically some people made race tracks/games in dreams and little big planet etc, but its just not the same,!!! grrrrr

morning rant over.

here, relive some ,memories. https://www.youtube.com/wat...

itBourne4h ago

The load time on ModNation where also excruciatingly long... But man oh man I wish that game took off more, so much fun! Could turn off garbage rubber banding, I had karts with 100's of stickers to design some crazy cool stuff, custom tracks. Fantastic undeappreciated game

gold_drake30m ago

SK1 had a fairly good framerate. sk2 maybe not so much ha

Redgrave33m ago

Some food for thought:

Would you donate your physical copy of a really rare/expensive cartridge (Conkers's BFD, Bomberman 64 Second Attack, Ogre Battle 64, the two Castlevania titles, etc) to those managing this project for the greater good of getting them preserved online for all to experience at some point?

UltimateOwnage30m ago

As long as it meant they never took money from Patreon and invited a DMCA takedown / lawsuit by Nintendo to take it all away. After seeing the whole debacle with Yuzu I now question how long any of these teams can maintain game preservation efforts through emulator development, or otherwise.

Inverno2m ago

The snippet of ray tracing at the end of the og trailer was low-key amazing. I found out thanks to Nerrel who also made a texture pack for MM, and i can't wait to see how much more great this game will be in the near future. With model swaps, ray tracing, retextures, and a more quicker process than decompilation, it's gonna bring new life to N64 games.

60°

GTA 5 and GTA Online Player Engagement Jumps Up Double Digits in Percentages Compared to Last Year

Even 10 years after release, Grand Theft Auto 5 and GTA Online's player engagement has risen drastically compared to last year.

90°

I Have A Confession, I Like The Fallout 3 Green Filter

The game looks too clean without it.

Read Full Story >>
thegamer.com
isarai21h ago

How about you actually SHOW wtf you're talking about