Mike Antonucci of the San Jose Mercury News describes his recent customer service interactions on his company blog. He contacted Comcast and Sony about a problem with a PS3, and Microsoft for another unspecified issue. With Microsoft, after a lot of time on hold, he got stuck listening to someone with limited English skills perform an unhelpful script. Comcast and Sony yielded better results, clearing up his issue...
"In a time when companies don't care about preserving games, I have high respect for the creators of projects like N64: Recompiled." - Hanzala from eXputer.
Some food for thought:
Would you donate your physical copy of a really rare/expensive cartridge (Conkers's BFD, Bomberman 64 Second Attack, Ogre Battle 64, the two Castlevania titles, etc) to those managing this project for the greater good of getting them preserved online for all to experience at some point?
The snippet of ray tracing at the end of the og trailer was low-key amazing. I found out thanks to Nerrel who also made a texture pack for MM, and i can't wait to see how much more great this game will be in the near future. With model swaps, ray tracing, retextures, and a more quicker process than decompilation, it's gonna bring new life to N64 games.
Even 10 years after release, Grand Theft Auto 5 and GTA Online's player engagement has risen drastically compared to last year.
The game looks too clean without it.
Those stories that were posted to this article were crazy. I have dealt with MS twice with no problems. They replaced my 360 twice. Both times I talked to someone who spoke good English and was very helpful. One was a lady and she recognized the music from animal crossing that my wife was playing in the background. We started talking about a GC game while troubleshooting the 360. I thought that was very ironic. So, I have no complaints about their customer service.
Ok, so Sony cannot win the console war by going head to head about games, graphics and online services. So, they are going by bringing news like this one. How many news articles about people predicting that the PS3 will beat the 360 (even if the market is showing otherwise). And now... Sony's customer service is better? Duhh... I'm sure with the number of consoles sony has in the market it should easier to handle that. Also, here is a tip for some of you ignorants; the quality of service you get when you call customer service depends on you. If you are rude when you call any company they will make you wait longer, get frustrated, transfer you to another person and not help you.
This is dumb, he admits that Sony could have been a isolated incident. Why doesn't he say that maybe this bad Microsoft experience could have been isolated also. You don't just try once and publish a story about it. Thats just retarded journalism.
Your dry for anything good about sony huh?
comcast is always english, microsoft has always been the same for like the 10 times in my life i have contacted them, and sony never contacted them so this is weird