Massive Failure Rate For Xbox 360 Exposed

Retailers are claiming that Microsoft has had to handle a failure rate of over 30% with their Xbox 360 console. More than 100 consumers have written to SmartHouse complaining of either poor service from Microsoft or total failure of their gaming console. One consumer was even given back a refurbished unit in exchange for their original Xbox console

[achira]

over 30% ? i think it is nearly 60%.

[GameOn]

30% sounds about right. I was expectin bout 20% so i wasnt far off.
Hopefully MS takes notice.

[sonarus]

i was expecting 35-40%. Its really funny how the Xbox's die jst after warranty. 1st the warranty was 3months next they increased it to 1 yr. Its good to know they are fixing the problem though.

Gonna hit - for every single anti sony comment or pro xbox comment i won't be the only 1 with one bubble

[JsonHenry]

This news makes me feel really lucky that I bought two on launch day and have not had a single problem with either one.

[TheSadTruth]

TT the time will come my friend

I also owned 2 launch 360 and one just recently got the red lights right after the halo 3 beta

luckily I faked some tears on the phone and the guy let me get it repaired for free lol

[blackdragon87]

yeaaa but id say like 40%!!! retarded azz microsoft...and if ur hasnt died yet for nebody its only a matter of time it will die so dont doubt it!!

[dantesparda]

Hm, so that's what you gotta to do to get them to fix it for free, eh? So i gotta basically cry. Its too bad i couldnt cry even if my life depended on it. Ugh! fvcking MS and their fvcking bullsh!t, and their trying to hide this sh!t. They are the new Sony people! arrogant and full of sh!t. Wake up people. You's have become what you accused the Sony fanboys of being.

And for all you guys who think your lucky cuz your 360 hasnt died yet. Huh! just wait, you'll see, that sh!t is gonna clunk out on you after your warranty is up, so you have to pay. My 2nd one lasted 1yr and 3 months before it went, so its only a matter of time. I say, no 360 makes it past 2 yrs no matter how much you baby it!

R.I.P 360 (May 29th)

[witchking]

I still have the first one I bought in just 2 months after launch. The disc drive occasionally makes a horrid noise, which it's done for quite some time, but other than that it still works great. Now I have friends who have received the red ring of death, but given the number of friends I have on my list, I'd say only 5% of them have had the failure.

[Also Known As]

This so called "rings of death" issue is just a pathetic attempt by sony and its fanboys to sabotage 360 sales. When it happens to you (it very seldom does)all you have to do is press the power button (of the console not the controller) and turn it off, then wait about a minute and then turn on the console again but this time using the controller. This only happens because the 360's OS is very sensitive to the slightest power surge.

So sony and all its fanboys can just stfu already and just drop this BS!

[ShiftyLookingCow]

hey I live in Antartica and my xbox 360 is running fine, not to mention it keeps me warm and happy

[ThaGeNeCySt]

wow i'm glad my 360 hasnt croaked... the horror stories on that link are horrible

[closedxxx]

That sounds fair...
My first console crapped out.
My second has been going strong.
I'd say that nearly 50% of all people that I know who had a launch console have had it die.
It seems that people who purchased one that was made after the launch have been a lot less likely to fail.
Still pretty unacceptable
Good thing it has so many great games and features, otherwise they would be hurting.

[gaffyh]

Holy crap 30% failures in about a year, that's bad...its almost 4million users if you look at how many they supposedly have sold/shipped

[tplarkin7]

Only 2 employees were quoted at their own retail outlets. One of them said it was "under 30% at launch" and decreased since. The other said it was just over 30%. The article is not scientific at all. MS doesn't have a 30% failure rate.

[gaffyh]

True, but you can't scientifically calculate the failure rate of a console, all you can go on is user feedback, and although some people may not get any failures, some people have got 4 failing 360s in the space of a week so it averages out. 30% does seem like a realistic value if you look at it that way.

[PSTripleOG]

hahahahahahahaahahahahahahahah aahahahahahahahaahahahahahaaha h ahahahahahahahahahahahahahahah a hahahahaahaha ooopps hahahahahahahahahaha oops again. This is becoming too funny, i dont support bad hardware, never have and never will, AND YESSSS THE 360 HAS GOOD GAMES I ADMIT IT. BUT BAD HARDWARE HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAAHAHAH OOPS
One more thing----- OWNED.

[FordGTGuy]

lose your bubbles pretty fast. Unless you already did and made this new account so you can get bubbles back.

[Vash_The_Stampede]

Silly guys trying to justify buying crap hardware. Tell me this would you keep a brand new HD camera that you just bought and failed on you if Microsoft made it. LoL you actually think Microsoft is concerned about you, at least Sony concentrated with quality instead of throwing there system out the and screwing over buyers like Microsoft. The failure rate on the PS3 is 1% or less. When you get up to 30% or more thats pathetic and guys know it. You know it, lol.

A few of you are starting to see this and your anti Sony comments are greatly decreasing (I.E. TheFart, I mean TheMart), its ok guys we welcome you over, because you will indeed come over, let the flame wars end, throw away your Crapboxes and go out and get a PS3, we got a nice line up coming out that i'm sure you will enjoy.

[nobizlikesnowbiz]

We all know M$ has hardware issues. Can the droids stop regurgitating the same sh1t please?

It'd be nice if someone would figure out the REAL failure rates using a scientific method. Just so everyone will spot speculating on WHAT THEY DONT KNOW.

I'm sure it's higher than normal, but damn you people act like you've personally serviced every single console therefore your the best source of info on it.

I'm not b1tching about it because my launch 360 works like new.
-I play it constantly
-It has been on for over 48 hours before
-Never locked up
-Never RoD'ed
-No warpage
-Don't play in an especially well ventilated area

What am I doing differently?

[PSTripleOG]

You got lucky. Not many people do with the 360.

[Siesser]

Nothing, you're just lucky.

I left my PS3 folding for six and a half days when I went on a trip, and it didn't lock up, overheat, or do anything wrong, but I by no means expect every single system sold to work perfectly. I wouldn't be surprised if someone said they had a defective system; it happens. With any system. It's not something to get upset about unless the frequency of it is obscenely high.

I do agree with what some people say though; if I were shopping for my PC, reciever, dvr, camera, phone, ipod, or anything else for the first time, and heard/read that anywhere NEAR 1 out of 3 MIGHT fail on me, I'd give it a wide bearth.

[Fan Tastic]

I hope you can solve such a simple equation next time :0!

[Starmaniac]

but would not be nice if Microsoft gave away the exact numbers? If that number is close to normal failure rate or even slightly above normal they could have easily adversed the bad publicity. Since they are refusing to give any indication it seems obvious that the number is actually dramatically above the norm.

[twostep18]

<---- it happened to me =/ so i back the ps3 now days

360 is good hardware just bad quality

ps3 is great hardware just needs to be figured out..better quality

[MoonDust]

360= Bad hardware Good software
PS3= Good hardware Bad software

Ps3 is coming out with more game. 360's are now using liquid cooling. Both will have their problems solved.

[Amplifier]

Let's try this again.

360=Terrible Hardware, DECENT software
PS3=Great Hardware, LACK of software

@mp

[cdawson]

More like
The 360 = PC
The PS3 = Mac

[blackdragon87]

hahahha hey thats what my gamertag looks like to!

haaa more like
360= Piece of SH^T!!!!!!! Im sorry u prob dont agree with me i dont give a shyt bc this is my 3rd xbox...f***in sad...DX

[rosko486]

@7.1

Since when is the 360 using liquid cooling? It's just a heatsink with heatpipes on it to channel the heat. To have liquid cooling it would need a reservoir and a radiator with an extra fan let alone a pump.

[Tesla]

Nobody can say the real failure rate because Microsoft hides those numbers. If they would reveal them, then these stories would stop.

[Blankman]

Microsft has dodged this time and time againl. I think we can all agree its more than the average 3%. Even if its under 30 anything above 10% really is unnaceptable anyhow you look at it. With the amount of failure stories i can estimate it is more than 10%.

[Mr_Kuwabara]

I hope this doesn't keep on increasing.

[calderra]

Where did this 30% come from? They wrote " to an EB Games store manager, who wished to remain anonymous". That's one manager, in the entire nation, with no other fact-checking. Good reporting.

Also: "a lot of the problems seem to appear after 12 months of use." Is that at all consistent with anything that anybody else has described regarding this console? It's not even consistent with their own article- the EB quote says failures are lower now, while the article claims otherwise. Real nice.

[gunnerforlife]

thats what you get for bying a crapp console.

[PSTripleOG]

Damn i'm on a roll haha

[power of Green]

you're a Sony fanboy using a slam as a avatar.

I'm sure anybody that needs to know does know there is a problem that needs adressing people know what the problem is; it has little to do with over all quality and more to do with design choice that i'm sure is being fixed.

This news isn't going to sell PS3's so stop posting forum complaints as news.

[VaeVictus]

I am using a slam as an avatar as I've been bitten by the Ring of Death. I have a right and a duty as a consumer to tell people that the product offered to me was substandard. If I knew I were only one of an acceptable few, maybe I wouldn't care so much, but the fact that it is happening at such an alarming rate bothers me greatly. The stance MS has had in the whole ordeal further bothers me. And lastly, the fact that so many people refuse to be concerned or upset over this is the most disturbing. You shouldn't not buy the product, but you should expect more and hold these massive money grabbing corporations responsible for selling faulty equipment...whether or not if affects you. To try to silence someone who's had a problem with the product is ridiculous. Do you work for MS?

EDIT: How can anyone disagree with my stance on consumers expecting a little responsibility from any company?

While you guys fight over which console is the best, the companies look at their income and revel in the fact that they've created rabid, blind zombies loyal to one brand. It's things like this that ensures MS will hold the line with their stance on faulty consoles. It's why Sony came out with a $600 console. It's why Nintendo can repackage the GC as a mini game system w/ a wand for $250 and people buy it. I like to hold companies accountable.

[Why o why]

maybe it will. People might think twice leaving the ps as the only alternative (like for like almost)

[codeazrael]

You might be in denial about a failing ps3 strategy when you talk more about watching a blu ray than actually playing a game...........besides the usual suspects like resistance and motorstorm. And don't even waste my time listing ports that have come out or games that have yet to release. You see, failure on both sides, although I wouldnt even think twice about taking what smarthouse says as scripture. I'm sure while xboxers were pissed about their unit failing, I'm sure the very first thing that popped in their head was to call or email "smarthouse" What some website will do to get a story

[PSTripleOG]

The 360 is bad hardware....

[OC_MurphysLaw]

The hardware itself is very good. The design layout is more to blame...and that is now apparently being addressed with the add-on of a new heat sink.

I for one still have my launch console (11/22/05) and am VERY happy with it.

[N4G_FANBOY_CRAP]

along with components = Hardware

My friends list is filled with people on their 2nd & 3rd 360

I'm still on my 1st

[Bill Gates]

Nearly 1/3....wow!!

Wait a minute this must be more Sony fanboy fud.......NAT!!

[Expy]

Well then, I guess the 360 name also refers to the #of days it should keep working "properly" until breaking down.

[nobizlikesnowbiz]

Haha you quick whip! How long did it take you to come up with that one?

What a gem man! Your so original with your jokes! You and Bill should really get together, you might be on to something.

I lost my booster-seat for little Timmy, can I borrow your PS3? I know its ok if he poops on it you don't play games anyway!

See I can come up with brilliant jokes as well.

EDIT @ the DBAG below: Maybe you didn't catch it, but it wasn't really meant to be a good joke...maybe you should learn how to spell.

[risk]

thats such a bad joke, you should be casterated with a dull knife :/

[harpua]

dude that is sooooooo wrong. its actually 360 minutes.

[power of Green]

PS2 had bad hardware the 360 had an unforseen problem due to choice in solder type; hardly bad hardware matter of fact the problem has nothing to do with hardware. U dumb ass fanboy. Go play your PS3 fool. lol

16.1 I know that you little gimp these Sony fanboys are saying the Hardware is bad quality like the CPU etc is junk.

You little gimp you're post still is saying what i posted bad design choice and not the computer hardware neing low quality as what these fanboys are implying.

Keep the dam thing cool and you'll never will have a problem. Its not the faulty computer hardware bound to break as these fanboys would have you believe its a misstake in design in older 360's that can be controlled theres no excuse for it but it is what it is i doubt most of the people that own the 360 have probably have not read the manual or follow its rules thinking its as duralbe as the PS1 or Xbox 1, NES,64 etc.

[Expy]

It is bad hardware, a combination of bad design and hardware in fact. The X-clamp used to hold the "current" heat sink in place is not a very good choice for the design of this product, and the amount of heat generated in combination with the x-clamp has the motherboard literally warp and causes the "weak" (emphasis on weak" solder joints.

[Why o why]

do you think that even with a 100 million plus the ps2 has a faliure rate as high as the 360. Stop being foolish, looks like smoke n mirrors to me

[codeazrael]

poor baby

[AudioRage]

it becomes very clear, that using the number "3", must be referring to the amount of excellent games the console will have..

i must compliment you, its seems quite stupid, but it appears to be true

[yocdub]

360 degrees one makes in the revolving door of X-box failures and M$ Tech B-S. M$ has never been a Hardware company and never will....oh they got HW but be it far from what they are known for and that is a Software. They cut corners an Manufacturing which is biting them in the ass, just to save a few bucks. If they were a Car company and the consumers kept returning the cars do to Wide spread failure, that company and car would be known as a LEMON and people will turn to the alternative even if it costs more. You get what you pay for.

[AudioRage]

guys, the website seems to make me double post sometimes.. but for the guy that took my bubble, thanks.

[kingofps3]

To Microsoft

Seriously, don't your engineers know how to make a properly functioning and stable console?

You have to atleast admit a "moving target" failure rate that is of over 30%.

It's only fair to your gamers. Since, your gamers love you so very much and defend you day and night.

From
A Sony fan

[Elginer]

knows xboxens have a problem. Hell I'm on my third one and have promised myself come good games or not I'm saying to hell with MS and getting a PS3. As simple as that, I'd rather have aT first a small selection of games,(although I'm still catching up on PS2 titles) on the PS3 then to have a machine that constantly breaks. It's just nuts, I love the games but the hassle of getting it repaired or switched out for a new one is just plain wrong. I believe this is gonna be one of the best things for the PS3. Tons of xbox customers just get tired of dealing with this and get a PS3. It may be a bit more but in the long run it's worth it to have a stable machine.

[blackdragon87]

yep im with ya on this one man..this is also my third one...and its startin to piss me off...

[FordGTGuy]

mostly caused by stupid people. You know the kind of people who put their consoles on carpet or in a very tight compartment.

[Blankman]

In other words if i buy a 360 i need to find a means to float it in the air in front of an ac unit to be a 100% sure it won't croak. I put my Ps3 on carpet or in tight compartments and it dosent fail. Did the same with ps2 and original xbox it didnt fail so thats a really stupid excuse

[Why o why]

out of a lot of 360 owners. people like you are truly truly ignorant

to:
co_ray
crck
AeroEngnr
THX7168
Blankman
tudors
squallsan
blackdragon87
ARCHAIC

with people like Jason xg1 + FordGTGuy on your team, who needs enemies

[Macdory]

I wonder if they are factoring in the cost of repairing/replacing consoles into the projection of when the 360 will become profitable?

[kalistyles]

X-Box's are like an American made car. They are powerful, look nice and run good in the beginning but are poorly put together and breakdown easily. PS3's are like the Japanese Honda types. Built for the long haul and tough to figure out modifications but aren't as powerful until modifications are made. To me though. I would rather have a japanese product. Just well put together.

[Lacarious]

you can guarantee it!

[FordGTGuy]

No but you can try not doing stupid things.

You should keep it in an area where it can breathe cool air and you need to clean it about every month and your good to go. Also remember to hook it up with a surge protector and to also make sure that your powerbrick gets some air to. Its like having a car you must keep it up if you want it to perform in top condition.

@Lacarious

Your an idiot and should be taken off life support.

[Blankman]

wow so i have to put in extra effort to take care of my 360 while the others seem to take care of themselves. Its a piece of hardware with competitors and it has to be able to hold its own against past consoles. While my 360 has never overheated neither has any other other console that i have owned but if the failure rate is 30% i really doubt all those ppl are putting their 360 in over heated environments like they want it to fail. Its like that article about that guy that said his ps3 killed his 360 when they were left runnin 2gether in a hot place. Why did the 360 die why not the PS3 both release heat.

[San anto]

i assume the homeless guy in the picture is you.

[tudors]

I have to admit when I 1st got my console I sent it back twice, not because it broke but because it was noisy (i had a small room at the time); So I got it replaced but eventually I did get the red ring issue but MS replaced it no problem; and also they sent me a spare by mistake, so I called them back to let them know and they said keep it. The same thing happned to my nephew and all four consoles are working just great thanks.

[FordGTGuy]

You have to take special care of all your electronics or they will all eventually croak.

[Blankman]

yea but some need more care than others and the 360 jst happens to fall under this category

[Covenant]

30% is about what I would expect from what I've seen/heard personally as a retailer. That's definitely a lot more than the 7% or so that MS keeps touting.

Hopefully, the 65nm chips due out later this year will help.

[Saint Sony]

This "news" again shows how lovely community PS3 has. Just because of it I'm staying away of PS3. I don't want to meet these people online. Imagine playing games with these apes. Too bad it sells badly, the community will stay small and obviously stupid for ages.

Anyhow, it's good that MS has started to fix this issue.

[DrPirate]

360 fanboys are the goddam scourge of the Earth.

Please by all means. Stay away.

[co_ray]

but, customer support was great, 5 minutes and i had a reference number and they were ready to ship me a box...now for the 139.90 to get it fixed....but I was/am still pissed...I was looking at PS3's, haven't heard any horror stories on a PS3 yet..but i need halo..i dunno its a tough decision..

[funkysolo]

Of my 30 friends list on xbox live 6 of them received ROD. And yes it's a hardware problem, stop making excuses for M$. They need to redesign the 360. My elite sounds like it going to take off

[BIadestarX]

The xbox 360 have hardware issues... and the PS3 and the wii have game issues.... what kind of word do we live in!? I hope microsoft addresses this problem before they lose the console war.

[Rockstar]

They'll lose it regardless.

[cdawson]

I knew right away there were more than serious issues with the 360 when I walked into purolator and the woman said to me - before I had even said I was there to send out my xbox.
"Wow another one, that makes 10 today!"
She knew what it was based on the box alone.

[THX7168]

I have posted comments on these types of stories before. I won't repeat it but I have had 5 Xbox 360's die on me. I just hope I never have to endure that pain again. I love my 360 but imagine holding on to the cold dead corpse of your favorite console..5 times...I have nightmares of that damn Ring of Death.

My current 360 freezes a lot and has many problems but at least it hasn't died. I haven't had a single problem with my PS3 but then again I don't play it as often as the 360.

EDIT: Who disagreed with my comment? Also, which part of my comment can be disagreed with? I wasn't giving my opinion about anything. I was simply stating what has happened with me and my favorite console.

Who ever did it please help me understand exactly how you could disagree with my comment because I think that is absurd (and you can disagree with that part as much as you'd like).

[JasonPC360PS3Wii]

Another day another PS3 fan failure rate BS Story. Thats right Droids "try" (LOL) to keep the attention of the poor sales and games of the PS3. You guys have been trying this for almost 2yrs now, psst it hasn't worked yet people are still buying it more.

My favorate quote "During the past few weeks SmartHouse has received email after email from Xbox 360 owners complaining of problems." yeah from made up PS3 fans claiming to own 360s but this shouldn't be suprised with what you guys have sunk to all year we should expect more soon. (cough Gears going to the PS3 article, "Sony Defence Group LOL")

Funny how the rest of the world "owners" and retailers like Bustbuy, Circuit City, Walmart and Target don't report the same. LOL keep trying "Droids" maybe if you repeat it enough it will help boost PS3 sales (See how thats worked so far ROFLMAO)

[SmokeyMcBear]

well the failrate for YOU is 50%, thats too funny

[tehcellownu]

You need help!! seriously..i dont know why you continue to butt kiss microsoft for makin crappy consoles..there been countless of news on it..the reason why it keeps makin headlines is because the redlights of death still exisit till this day and takin out people console eachday..people are still reportin in that its breakin down on them..
check this out

http://youtube.com/results?...
walmart
http://youtube.com/watch?v=...

for real you dont work for microsoft..so you have nothin to lose..stop bein their b-ltch..

[Why o why]

People like j x will keep you silent. Stop you from standing up to ms which will delay them from sorting it which then leads to people on their 2nd, 3rd maybe 4th like a few who have commented above saying ef this shi+e and getting a more reliable console

Thanks

Sony

[Kastrol]

cant believe people are fine with faulty hardware
i would be pissed and would not pay any out of pocket expenses

£139.90 to get it fix damn

if you are considering purchasing a Xbox 360 then get the extended warranty

But it is a hassle owning faulty hardware

[Marriot VP]

you get a full year warranty as soon as you buy the console for free, and it takes about a week to send and receive one back from MS.

Also if nothing's changed the extended warranty for another year is 40 bucks. So that's 2 years for 40 bucks, not too bad if the consumer is smart enough to play his/her cards right.

[HokieFan]

I know it's been said by many people before, but this site is getting out of hand. It's no longer news, it's just the same articles over and over again and then people flaming each other. I kinda blame the site itself, it rewards people for posting flamebait articles. Not only that, shouldn't an article like this count as a duplicate? Just because it's a different URL doesn't mean it's a different story. I guess I can't say too much since I don't really have a solution. It's human nature to hate the "other side" and fight with each other.

We all know that MS has had an unreasonably high failure rate with the 360. I'm sure we all know someone who has had a problem. Do we really need 10 articles per week about the subject? Not only that, 10 poorly researched articles? The anonymous guy at Gamestop doesn't count as a reliable source for a statistic like that.

PS3 fans, please stop with these articles, I beg you! You know if the roles were reversed some people would be accusing Microsoft of buying out the media. We know the failure rate is unacceptable, enough already!

[THAMMER1]

M$ needs to come out and announce an official number or %.

I see the usual Sony Trolls are rolling in this article like a pigs in slop. Have fun here you guys because we sure know the PS3 is not much fun as things stand.

More than likely you should playing motor storm or R: FOM or even VF5......Oh thats right you have no games or online community so you have nothing else to do other than slam the 360. I smell envy and a little bit of piss. You guys need to grow up.

[WafflesID]

Oh I love this one
"Retailers are claiming that Microsoft has had to handle a failure rate of over 30% with their Xbox 360 console."

We have ONE QUOTE from a SINGLE MANAGER and yet the article reads "RETAILERS" Plural.

There was an ACKNOWLEDGED problem with the release consoles. MS even extended the warranty for those units.

Seriously.

9,000,000+ units sold.

Are you people SERIOUSLY trying to tell me that
2.7 MILLION PEOPLE have had their 360s fail?

For christs sake you people are lame.

[StrboyM]

cause M$ is definitely aware of this problem, and Im a thousand percent sure theres someone there with a smile on thier face, cause you buffoons keep buying the damn thing. oh well hard head, soft behind.

[HokieFan]

You really think that MS is smiling about the high failure rate? It's cost them a fortune in repairs, not to mention damage to the 360 name.

[Marriot VP]

As a 360 fan, NOT FANBOY, 30% sounds reasonable and believable. But no more I'd say, probably around 10-20%. It's not like that number is going to increase, now with the new heatsinks. So it'll be nice not to hear the sony fanboys scream "xbot 1.5 sux balls" everyday.

Also you get a full year warranty for free once purchased.

[kingboy]

xbox 360 is on fireeeeee!! :)

[Marriot VP]

dang right the 360 is on fire.......just look at it's winter line up

I know you can't wait just like me and everyone else

[SDS Gamerfiend]

from gettin reamed QueenBoy LOL!

[AeroEngnr]

I love my 360. It is the best console of the next generation, and I am really looking forward to some of the AAA titles coming out in the upcoming months.

However, Microsoft has a serious problem with the quality of the hardware. I have never seen anything close on any consumer electronic product to the failure rate of the 360. I am on my third console (luckily I have Best Buy extended warranty)and almost everyone I know who has one is now starting to have problems.

What I can't believe is the denial by Microsoft and people on these boards who state there is no problem! I'm sorry to say, but I estimate that the great majority of units are faulty (higher than 30%) and will die before we are on to the next generation of gaming. That is the truth.

[AngryTypingGuy]

The article is consistent with others, claiming that the 360 had a large failure rate closer to launch, but that the problem is becoming less and less. I know many people with 360's including myself. There were a couple of problems with launch consoles, but my friends who bought consoles a few months after it came out have been fine. Most people are very satisfied with their 360's. The hardware is good, and the software is unmatched.

Once again, Microsoft doesn't manufacture the 360's. They have partners to do that, and parts are ordered from all over. For example, if your disc drive goes bad, it is most likely the fault of Toshiba or Samsung. Same goes for the PS3. If anyone has a PS3 go bad, it is most likely not Sony's fault, but rather that of one of their manufacturing/supply partners.

Sony fans, do you blame the massive failure rate for PS2's on Sony, or manufacturers? If the 360 had a faulty design, and most of them were breaking, they would probably be recalled.

[trueltie5]

There has been talk of a class action suit. Of course they don't want to disclose this information...it's bad news for shareholders...of course they don't want to talk about how much they keep losing in the gaming industry and how much money they continue to blow in the industry (i.e. $50m for content on played out GTA??)...I am not surprised with this piece of crap machine...after the second time returning my 360...enough is enough...I'll take my PS3 with less games for now...but Blu-ray all the way will hold me off till there are more games coming out. REFUND and RECALL 360....i can see it already...www.recall360.com

[Firewire]

And yet its guranteed that MS will do nothing. I know they seem to be finally working on the problem. But it was there problem! How many people had to pay for repairs, and shipping when it was just out of warranty!
How many people were scared and purchased an extended warranty.

MS screwed there customers over, and made money of them, from a defective
product. Its truly disgusting! And it was defective right from the start!
They day it launched we heard of problems, but MS did nothing.

Which proves the point MS doesn't care about its customers, or customer satisfaction! It just wants your money, and it'll give you defective crap to get it!

[JasonPC360PS3Wii]

Never once in my life have I ever heard of a Company that didn't want more money, But "what am I thinking Sony does it for free." Here PS3 fans take all these PS3s, you can all have them for free.(no one else is buying them)<---don't know about you but I cant seem to find the free ones LOL

[crck]

Its 50% among my friends and family 4 for 8. This is the only system I've had fail on my in almost 20 years of gaming. MS needs to fix this system. I'm selling my 360 on ebay before it dies on me again. Maybe I'll reup when they get their act together.

[RoseSapphire]

Nothing like paying $400 to have it break on you...

[ApocalypseShadow]

microsoft had the same problems with the xbox system.and now they are having the same problems with 360.

disc drive problems,overheating.it's the same thing all over again.when i managed gamecrazy and launched 360,i had customers coming back with hardware problems.and the higher ups sent out a memo with the 1-800 number and told us to let the customers know that microsoft is handling the situation.they would switch out the system and send you the brown box.we stickerd it to all the registers.

and at the same time,we had 3 xboxs crap out with all the great saves we had on the system.customers used to love checking out games and hearing custom soundtracks coming throught the speakers for things like burnout 3..

the difference here is sony got sued about disc read error and had to fix systems for free with ps2.NO ONE SEEMS TO BE FILING A LAWSUIT TO FORCE MICROSOFT TO FIX THIS PROBLEM.

and the"i love the taste of sh!t"..."i think i'll have another bite after it craps out again."..."i'll just eat more sh!t because i don't mind them feeding me more sh!t."..."the turn around of the spoon fed sh!t is so fast,i don't notice the taste." DOESN'T HELP.

class action lawsuit is needed or it just won't go away.and it leaves other companies to sell us low quality products.and there's enough of it out there already.

stop eating sh!t fanboys.i don't believe it tastes that good.

[Omega Kaze]

Your halarious, and I agree in some sense, but I dont think someone should file a lawsuit I think Microsoft just needs to fix the issue. I mean thats what a good company does...isn't?

[crck]

Ms has had 18 months to fix this. What do they do? Release another more expensive system instead of fixing the current one. They really need a class action lawsuit shoved up their *** to show them that we the consumers shouldn't be screwed with.

[pwnsause]

lol

[Andres]

xbox360 is poorly made! The software is very good... but the hardware is crap. At the moment.. i'm playing with my 3rd 360. It makes a lot of noise, and i'm pretty sure it won't last very long anymore. Its unbelievable that there are people who are saying we are lying and making these stories up. What do we have to do then? Congratulating Microsoft and lick their asses??? Hell no! We have to shout.. it's absolutely outrageous.. and you know what??? Microsoft is getting away with this!

[IBLEEDBLU]

HAA ha (nelson from the simpsons)

[Maddens Raiders]

-- "A Sydney retailer said "Out the Nintendo Wii, the PS3 and the Xbox 360 the Microsoft product is the only one that we have had constant problems with. In fact when we sell the Xbox 360 we tell customers to contact Microsoft if they "Ever have a problem". --

============================= ============================== = ==========

-- "Several months ago SmartHouse raised the issue of potential problems with the Xbox 360 after several readers wrote to us complaining of persistent failures. Even one of our testing Xbox 360 systems that we use to review software failed and had to be returned to Microsoft for repair. Other consumers have complained of sending off their Xbox for repair only to get a different re furbished unit back." --

============================= ============================== = ===========

--"when I called Microsoft back I talked to a "supervisor" who informed me that regardless of what I thought he was of the opinion that they had in fact done the right thing.
However he would consult with his colleagues and call me back. I also advised the supervisor that his opinion had no bearing on my rights as a consumer in Australia.
The call-back hasn't happened yet." --

Incredible.

[cmrbe]

Yes we know that X360 has a high failure rate. Its the only reason why i am holding out buying one.To PS3 owners. Stop gloating. Yes we do have a very reliable system but lets face it. 360 have the software at the moment and will continue to have them.We will eventually get ours but this is no reason to gloat. My friend has a X360 as well and it died on him 3 months later which pissed both of us off cause we loved playing gears of war but now he has to send it back to Australia to fix it.We live on a small island in the middle of the pacific and its hard to get things here.At the mean time we are now playing resistance on my PS3.

[IRISHCALIBER]

I'll tell you the 360's failure rate for the first year of consoles is high but they know whats causing it and are taking measures to correct it.

From my experience sighting this possible hardware failure is not a good reason for not purchasing an XBOX 360.

Now let me tell you why;

1. 1 yr warranty
2. 2yr extended warranty (3 yrs all together)
3. Buy at Sam's Club (exchange easily up to ??)They are very liberal!
4. Customer service + bonus game for your trouble
5. Buy at Walmart ( you have 90 days to return or exchange)
6. My launch model died last month and it only halted play for a day!
7. My buddies 360 bought same day died on the same day "weird" but he just added $90 to his exchange and upgraded to an Elite. "no sweat"
8. XBOX LIVE RULES the roost
9. GAMES, GAMES, GAMES, GAMES, GAMES, GAMES, GAMES, GAMES, GAMES, GAMES
10. HD_DVD add on is SWEET!!

[quiddd]

Sacrificed quality hardware in order to be first in the market. M$ banked on the idea that since their the only next gen console, people will buy additional 360 consoles because it is next gen.

360=BAD hardware.....good software
PS3=GOOD hardware.....lack of software....for now

[Itachi]

you pay for sh*t you get sh*t

360 has great software bullsh*t ps2 has great software xbx360 has mediocre software line up

ps3 has only just come out here in europe and its been out in america and japan since november

this fall the ps3 has all the games coming out and 15 first party exclusive games

[trueltie5]

http://consumeraffairs.com

[akaFullMetal]

when i bought my ps3 that they had been having lots of ps3 returns, but then again they were probably just trying to get me to buy their stupid warranty,( which i didnt buy) as for the 360, i think that it is a poorly built machine, if and when they do fix it, they have lots of apoligizing to do

[dale1]

the 360 boards are the problem they warp in the middle causing the soldered joints to come away
more disturbing any console replaced with new, counts as a sale this is a well known fact thats why customers are getting different ones back some times
wi has out sold xbox if returns were taken into consideration period

[shamon]

same thing happen today they said 140 to get a repair after having me on hold for an hour that gonna make mine phone bill high and they never gave a warining that my warranty was up at the end of april this year even with knowing my phone number and e-mail address on file im pissed that why im happy i have a ps3 but i still have to get it fixed before halo 3 .its not my flaut the thing died when warranty up and they need to repair it instead of sending refurbished uints to people

[Vash_The_Stampede]

Silly guys trying to justify buying crap hardware. Tell me this would you keep a brand new HD camera that you just bought and failed on you if Microsoft made it. LoL you actually think Microsoft is concerned about you, at least Sony concentrated with quality instead of throwing there system out the and screwing over buyers like Microsoft. The failure rate on the PS3 is 1% or less. When you get up to 30% or more thats pathetic and guys know it. You know it, lol.

A few of you are starting to see this and your anti Sony comments are greatly decreasing (I.E. TheFart, I mean TheMart), its ok guys we welcome you over, because you will indeed come over, let the flame wars end, throw away your Crapboxes and go out and get a PS3, we got a nice line up coming out that i'm sure you will enjoy.

[AngryTypingGuy]

Most people's 360's work fine, as does mine. My 360 is $400 well spent. I play it almost everyday, and great game after great game is put out for the system.

I couldn't justify buying a PS3 because a) 360 has more games and better games. b) Why pay $600 when I don't care about BluRay? c) Why get a system that's going to have barely any games worth playing until TWO YEARS after the next gen. began?

[T_Tokyo2010]

Really?

[AngryTypingGuy]

Totally.

[shamon]

its not my fault the thing died when warranty up and they need to repair it instead of sending refurbished units also i had three different Xbox 360 all with the same problem i just want a new one .i also want to know why you pay to fix it and they send a different system thats breaks down

[XxZxX]

I only have one word.
SCREWED
Those who said 30% is reasonable, If you are a product manager or engineer, you would have your ass fire so quickly.

Bet you guys still college or school sucking your parents money.

[trueltie5]

Chee...Microsoft and Xbox gamers really love riding halo until the wheels fall off of that game...t-shirts, movie, toys, constant halo hype...Bill Gates announcing halo releasing earlier when Sony gets big announcements....Halo is a pretty good game but does halo the game fix the "red ring" and a crappy system? Let me guess MS is going to announce at E3...buy Halo 3 and receive a half hour free repair charges on repairs of your xbox...but you'd have to pay for the ADDITIONAL FEES like MS does with the customers ??? hmmmmm

[XxZxX]

I really wish Microsoft would make cars. So Xbots that defending the 30% failure rates will no longer exist because most of them are dead or paralyzed.

[AngryTypingGuy]

I wish they would make lives too. Maybe they could sell you one, because if you hate people that much based on a console preference, you obviously don't have one.

[XxZxX]

well i must hate my friends that have xbox 360 then. They bought before I did and their survived and mine didn't. So I must really hate them.

emm.. I don't hate them because they think there are issues and need to be fix. I only hate those who said mine is fine, I don't care, move along. Yup ppl like you.

[AngryTypingGuy]

I never said that yours didn't have a problem, I just said that the majority don't. It is well documented that there were a lot of problems with the early 360's. I had an early 360, and I would get "disc read error" a lot. They put in a new disc drive free of charge, and now it works perfectly, as do most that weren't made at the end of 2005/beginning of 2006. All of my friends who bought their 360's are very happy with them. The early 360's have a higher than usual failure rate, but the majority of them are just fine.

That being said, you are still a douche for wishing death on people who disagree with your opinion. Now quit whining and get a 360 that works so you can enjoy the best game library around.

[T_Tokyo2010]

Really high, hopefully Microsoft wont try to act like the problem doesn't exist.

[Tricky]

I wouldn't be surprised if the failure rate is over 100%

How many times are they going to keep recycling the old failed SKU's *Refurbs*

It's a joke

On a side note you Xbox fans are really cut-throat, any 360 owners that claim they had a 360 die on them and your like your lying, your a Sony/Nintendo fan.

Your all like Microsoft Prodigy Children, it's sickening

[PS360PCROCKS]

ugh...mine broke. I will admit it. This is just sad Microsoft...I don't get all the fuss about getting a "refurbished" console though...I guess if it's the same as this guy claimed that it looked like crap and was all scratched I'd be pissed. But who cares if it's a refurbished console? Even if you get your original back, it's still refurbished...

[crck]

Every thing you paid for on the marketplace becomes unplayable unless you are logged into live. I can no longer bring my 360 to my friend's living room and play Billards, Small Arms or Street Fighter since he doesn't have a internet connection in the living room.

[OneBubbleBastard]

SO..... out of the "10 million" 360's sold
(10mil yeah right!), 3 million are broke??

Install base is at roughly 7 million shame you xbots SHAMEEE..

I said it before I'll say it again 360 = crappy system.

[FFVIIFan]

If Live wasn't so good and there weren't a good library of games out for it, the 360 would fail. Those two things make it worth while to own a 360, but 30%?! For any other peice of hardware, that just wouldn't cut it, unless maybe it was super cheap, but 400 is still a hefty tag for a 30% that it's going to fail on you. Hopefully the new heat sinks help.

[progx]

How ps-tards forget that sony was in the same situation with their 2nd console as well. PS2's failing like crazy, hell even the original PS had major problems. Having to flip my console upside-down to work isn't good. Compare that to the original Xbox, that thing was tough as nails. Now im not defending the failure rates or anything just reminding the fanboys what the facts are.

[bootsielon]

If you price the Xbox 360 WITH actual insurance, it should cost you about $600 dollars, on average. THat's about the same price as a PS3! Except with the hassles of having to dial Microsoft call center, having backwards compatibility, playing HD movies out of the box, HDD out of the box AND games that aren't constrained by discs. Did I mention more HDD space and WiFi? Oops, I just did.

Edit:

Above, and it's funny how X-tards have to bring PS2 to the subject as if it mattered right now. Besides, PS2 had a much smaller failure ratio than the Xbox 360, it was cheaper to fix ($50 bucks) and it wasn't a massive failure error, it simply happened to not read some discs properly, unlike Xbox 360 which either: a) Can't read any disks, b) Scratches discs, c) Dies in its entirety, or d) The HDD dies (I'm on my third 360 20GB HDD too).

[Bathyj]

Why do I believe it? Well my own personal failure rate is 66% so 30% over the whole lot sounds about right. I'll get disagreed for that, but its a fact not an opinion. Deal with it.

A couple points?

I would love to know, out of 10-12 million sold, how many still work today? That total not only includes all the broken machines but also a machine for anyone that had to buy another one. I wouldnt surprise me if there were 8 million or so WORKING Xboxes in the world TODAY.

And its interesting to know that its illegal (at least in Australia) to send back a refirbished unit. That sounds like a class action lawsuit waiting to happen.

Has anyone sent in an Xbox and got the same machine back, repaired?

One of our local shops is actually selling refirbished units. Good luck with that. At least they have a never ending supply of stock.

These Romans are crazy.

[M1am1U]

my launch console failed to boot with the HDD seated. The replacement they sent has worked like a charm for the last 1 1/2 years. I must say, I think Microsoft is going to have to address this issue. The sooner they do, the sooner they can put it behind them. Avoiding it is only making things worse.

[WilliamRLBaker]

this is a report about austrailian owners of the system, not worldwide numbers.

[ErcsYou]

actualy....ive heard that the failure rate will be 100%. due to the flawed design, all 360's will eventually break .maybe not today or tommorow but after time the components will give out. we will only know the true failure rate in about 10 years when their is no more 360's in existance because they all broke.

@ all who applie" you know who you are"( i bet if i spent all day being a fanboy on the internet, my 360 would still be working too. )

[WafflesID]

Christ sake already.

Why do we insist on giving Sensationalist "journalism" like this notice?

It didn't "EXPOSE" jack squat. There are no real numbers that prove ANYTHING.

The only thing of value in this entire 4 page article is his own personal experience with his repair. THATS IT. Fine, so report the story as such, but to peg the story as a expose' on the massive fail rates of the 360 is just dishonest. His motivation for the headline is clear. He got bad service from MS concerning his repair, and so he goes to his local EB and talks to the 15 year old manager who has pictures of Phil Harrison on his wall.

Do some REAL investigative work. Go talk to MORE THAN ONE DAMN STORE at the VERY least. Then come back and talk to us about it.

BTW. In no way does this mean that I am dismissing the hardware problems with the 360. There are way too many problems that shouldn't be happening. But COMON 30%? Get real...

Nobody seems to be complaining when cars are constantly having to be repaired. I mean hell, I could say that I know 3 people who have toyotas and all of them have needed to have parts replaced. GUESS THERES GOTTA BE A 100% failure rate!

Stuff breaks, and at least you see PROOF that microsoft is changing the components to address the issues. You have 3 processors running at 3.2 ghz...in a tiny little box. YEAH..there are probably going to be some heating issues that might pop up over time that you don't originally detect.

[Tricky]

If i had to replace my car 7-12 times within a two year timeframe and recevied somebody else's sloppy seconds in return I think i'd be pretty pissed.

[Vash_The_Stampede]

has no clue as to what he's talking about lol, I read his comment and just laughed. He has the steel stone hard heart of a xbot fanboy if I've ever seen one.

[WafflesID]

HAHAHA 2 bubbles for that.

Yeah I'm an xbot. You got me pegged. Yeeahup.

I could care less what VIDEO GAME CONSOLE people are playing. I have no loyalty towards microsoft, sony, or nintendo. Doesn't matter to me at all. Guess That makes me an xbot through and through. You are brilliant. *clap* *clap* *clap*

My criticism is with this article. Thats all. It's retarded.

Ok, now seeing how everyone I know and myself included has never had to get their xbox repaired someone might have to clarify this for me. It is my understanding that most people get their ORIGINAL xbox back from repair. Only a minority of the cases are swaps. Therefore the car analogy (while I could have come up with something better I admit) still holds true. something breaks on the car, you replace it. Something breaks on a 360 and they fix it.

And besides, you are focusing on a small aspect of what I wrote. But thats understandable. People are retarded and don't like to actually hear what people are saying.

[T_Tokyo2010]

No consumer should have to deal with a fail rate that high. Microsoft could come out and admit it now, but I don't think there gonna just come out and say, "hey our regular Xbox360's are defective please buy a Elite." because I guarantee you that 100% of those who bought the regular 360 are gonna want a free exchange, and thats alot of money that Microsoft doesn't want to lose. We need an article on here straight from the 360 manufacture themselves, maybe they can shed some more light on the situation.

[TruthHurts]

how is this not at 1000?
130 comments at 460?
This site is pretty biased for what it lets "get hot".

Am i alone on this thought?

[Vash_The_Stampede]

I was wondering this also, Well over 130 comments yet the top story on the home page is about the Playstation Network, with only 40 comments, huh? It doesn't take a genius to see that some pretty wierd and fishy stuff is going on here. That Xbot forum post turned news article about how the PS3 wont survive got well over 1000 points, but this article is clearly stating that the 360 aint lasting long at all and this is fact, not some fanboy thread, it's upsurd. I surely hope the people running this site really aint biased. Boost the points on this article.

@SnoopDizzle,

Thanks for cleary that up for me man. Oh yeah, and Sean Connery is a PIMP!

[snoop_dizzle]

The amount of comments effect the temp to a certain degree(no pun intended).

It really is based on how quickly comments appear or if it get in a certain rhythm (if you will).

so if the comments are stretched out, it wont get as hot as quickly.

At least i think thats how it works.

[BitbyDeath]

Although that sounds good on paper it doesn't explain as to how this one is lower in degrees, since it has received more posts and been open for a shorter period of time.

This one has been open for 9 hours, the other has been open for 10.

Check it out

[snoop_dizzle]

BitbyDeath, i wasn't really on the site much today(just this morning) so you do have a good point.

[snoop_dizzle]

well today i played oblivion for a # of hours since it was my day off of work, and well i left it on for over 5 hours, and haven't had one problem.

I do have it properly ventilated so that could be why it hasn't messed up. It barely was hot i noticed.

[UltimateTroll]

MS finially gets exposed for it's dirty tactics, fact is my friend has had 4 xbox 360 within 6 months, nobody may or has to believe me, but it is the truth, i think the problem is mainly with the cheaper vwersion of the 360, yea i know i dont know the names of al the versions of the 360 because the console is boring and doesn't interest me that's why.

[BitbyDeath]

Although it isn't that hard to believe, your name states otherwise.

I wouldn't care who it was Sony, Nintendo or Microsoft. If three consoles broke down on me in a short period of time I would never go back to using that hardware. (Well at least until i knew for sure that they had fixed it).

1. Things Break
2. Coincedence, things break!?
3. F#@K #@%! #@%! #@%!

[harpua]

i'm not sure whats funnier, the 30% or the damage control the x-kiddies are trying do. neither is getting it done!!!!

[progx]

Remember around 2 years ago when sony secretly stuck that spyware on cd's? Yeah I bet you don't...

[genericname]

at least we know what the 3 and the 0 stand for in 360...

[weekapaugh]

So thats why Mart and POG spend so much time here, they are waiting for their 360's to get replaced with a refurb.....

Ladies and gentleman, introducing your Xbox 30%

[progx]

"Above, and it's funny how X-tards have to bring PS2 to the subject as if it mattered right now. Besides, PS2 had a much smaller failure ratio than the Xbox 360, it was cheaper to fix ($50 bucks) and it wasn't a massive failure error, it simply happened to not read some discs properly, unlike Xbox 360 which either: a) Can't read any disks, b) Scratches discs, c) Dies in its entirety, or d) The HDD dies (I'm on my third 360 20GB HDD too)."

It does matter, its the same thing. But I forgot f*gs like you hate the truth, not all of us swallow the gospel according to sony corp. If you hate the 360 so goddamn much, why do you HAVE ONE?...Wait nevermind your 1 bubble is used up. HAHA douche.

[GuCCi512]

360 blows like the wind!!

[Shaka2K6]

Short lasting games for short lasting consoles, so theres a reason why most x360 games are so short if you play the x360 for more then 6 hours it will catch on fire to bad most games dont even last 6 hours except maybe gears of war.

[DJ]

The second Xbox 360 setup at my Circuit City just died a few days ago. The first one was ring-of-deathed; the second one has a disc read error. The second unit was running NBA 2K7 for several months, which looked really good I might add. It was in a perfect spot too -> HDTV section next to the entrance so anyone could pick up and play.

Two broken 360s in one retail store for the mass public to see...actually, come to think of it, I haven't seen a working 360 Kiosk* in months. All of them seem to be down, even at Gamestop. Maybe it's just in the cities I visit. What about you guys?

[Bathyj]

Some others have given up entirely I think and just removed them and set up a PS3 instead.

[badkolo]

whats funny is how everyone on everysite in every forum is on thier 3rd 360 or thier 4th 360, its funny how only on the intrentets does this happen becuase in the real world with actual people out of the 3 I own(on teamxbox you can see I do)plus the ones my friends have which is around 12- 360' plus my 3 plus about 15 other people that I know have a 360 Only 1 person had a problem and it was cratching his discs but not the red lights, he also abuses everything he owns including his 360.

Also these so called third and fourth failed 360 stories always come from people who are known to troll a bit, now im not gonna say the 360 doesnt fail, im sure it does but it is fishy now hearing myHD failed to and this failed, wierd just wierd. what if i told you for a fact that my ps3 died last week, now it turns on but no video no sound, and my friend has 2 and one broke down. The ps3's at my gamestop has only a wii working for ps3 and 360 failed, and at toysrus in astoria ny the ps3 in the store has died.

Some of this is true other stuff isnt, its easy to lie on the internets.((my ps3 works and myfriends 2 ps3's work, the stores i mentioned ps3's died at both gamestop and toysrus).

But it does amuse me, and im not calling anyone a liar but its still amusing, its always yeah i agree cause im on my 3rd, yeah my 3rd broke down yesterday, my fourth still hasnt come back from.

Just a little strange. Go ahead take a bubble, I know you want to and soemhow Im sure you will feel good about it.

[Bathyj]

I agree proabably a lot of stories are probably just that. Stories. Trolling. But I know for a fact some of them are true because I am on my 3rd as well. My first broke (actually it didn't break because it never worked) on launch nigh. I lined up at midnight like 100 or so other to get my new machine, drove 5minute to get home, and it didn't work. A sign of things to come perhaps. The next lasted 8 months. A decent run, but no way near good enough. My 3rd is about 10 months I think if I do the maths. I hope it doesnt die at 13 months like so many other I've heard about.

Anyway My point is probably most the stories you hear are sadly true. And I bet for every one you hear that is a lie, theres probably a guy like Mart, who if his machine did break, wouldn't tell anyone. Can you imagine if Marts Xbox broke? Do you think he would tell us? I wish he would, I could use a good laugh. I'm sorry, that wasn't necessary, but you can see my point.

[Siesser]

I'm not disputing the truth of your statement or anything, but don't forget that to the rest of the world, you are as well just another user on the the internet. For each story that you hear about where somene's on their 3rd system that you think is false, there can also be false "I've only seen one out of 15" or what-nots. I don't own a 360, so I have no personal comments on its longevity. I know 4 people who have them, whose systems all still work. That in no way deters me from believing that other people's may be crashing in masse; there are a LOT of systems out there.

Again, not saying that you're making up anything what-so-ever; it's just that the truth is hard to prove here. You can either take everyone for their word, or just believe the snippets that you want to hear.

[badkolo]

from now on people who claim tha the 360 or ps3failed on them should post thier srx# that MS gives you when you call in for repairs.

[T_Tokyo2010]

This post is 155 strong already! Why aint it the top news?

[nanometric]

And thats why I don 't own a 360

[Devilbringer]

When you buy a cheap console. unlike the ps3 havent have any problems with it ^^. Let the Flameing Begin. Hit me!

[thanextone229]

Ive already lost two consoles to the rings of death but you know what? If my PS3 died on me tomorrow I wouldnt be as upset as I would if my 360 died. Mainly because THERES NOTHING TO PLAY on my PS3. Right now its just a Blu ray disc player, this might change with the fall/winter line up coming out but right now its hard to justify playing the PS3. Unless M$ gets their act together and starts making these consoles last longer than a year and 1 month (just outside of the warrenty) they will continue to get bad press. If this continues I could see this carrying over to the next console they make and people being extremely skeptical about purchasing another M$ console.

[Devilbringer]

k whatever but you know what, caree. and btw there is many fun games. 1# Motorstorm all know thats ownage. Vitual fighter is so fun to play with friends. dont know if you have any.. Anyway. Resistance 2 player splitscreen when play single player = FUN. Oblivion = Epic Game. 2 Player mod on Blast Factor is Hell alot more fun the single player try it out. Dark kindom is fun to play the hole single player ONline. and Buy a Mic To get better exsperiance in gameing. mucy more fun ye :) Godfather!!!Very cool game.. and there is more. you just havet seen it yet Open your eyes For Entertaiment. and let yourself go. This is Living!

[Aramis001]

The 360 has hardware issues. It's true. This is old news. However it has and is only going to get better. When you actually read the article you'll find that ONE EB games manager found the failure rate AT LAUNCH to be about 30%. First of all, the entire article is inconclusive because it was only one person, and any real study of this would need to survey a much broader audience. Secondly, that was at launch. MS admitted to higher than normal failure rates for the launch consoles, and issued refunds. How is that so evil? Quality has gone up, there are FAR less issues with the newer consoles(elites). In the article the EB games retailer admits that failure rates have gone down. At launch, 25-30% is probably somewhat accurate. But today I'd say it was back around 5-8%, which, while not wonderful, is at least somewhat acceptable. It's only going to get better. Just like the ps3 game linup will, eventually, get better as well.

[SKullDugger]

I have a gameinformer mag from DEC. 2005 with a intv. with a former designer of the org. XBOX and he himself said there were design flaws with the 360 cooling and motherboard layout and it would overheat and cause total hardware failures MS knew this the whole time but wanted to beat SONY to the market, why is this still a problem because people keep buying a defective product !!!!

[ShiftyLookingCow]

Everything on the xbox360 is better! Yeeh.. i have no life but to bash the PS3. My girlfriend left me for the PS3! Thats why i make love to my 360! I don't talk with reason! I do not appricaite games, just the 360!

*get more awesome flame/fanboy templates from <:Nicosia:>

[ERommel]

Come home from work and get ready to game and poof "ring o' death". MS was very cool in getting me a new one. I recorded my SN# and when I got it back it was a whole different unit. So I myself am at 50%. If this one breaks and MS gives me grief about it I am gonna say screw it. I'll sell my games to gamestop and get another PS3. I want a second one so that will be good incentive.

[nobizlikesnowbiz]

Sony driods- "Hate,Hate,Hate,Hate,Hate ,Hate,Hate,Hate,Hate,Hate,Hate, Hate,Hate,Hate,Hate,Hate,Hate,H ate,Hate,Hate,Hate,Hate,Hate,Ha te,Hate,Hate,Hate,Hate,Hate,Hat e,Hate,Hate,Hate,Hate,Hate,Hate ,Hate,Hate,Hate,Hate,Hate,Hate, Hate,Hate,Hate,Hate,Hate,Hate,H ate,Hate,Hate,Hate,Hate,Hate,Ha te,Hate,Hate,Hate,Hate,Hate,Hat e... It's what we do!"

[ironwolf]

and never a problem. I keep it flat, in a ventilated cabinet, and occasionally clean it. The power brick is in the open behind the cabinet. Since its now 6 months out of warranty, I occasionally open it and blow it out with canned air. This kind of equipment is not made to be hauled around to the buddies house in a backpack. Treat it right, and it will treat you right.

[AeroEngnr]

The theory that early consoles were defective and Microsoft has addressed and fixed the issue is simply false. The defective rate is still highly unacceptable and new consoles are no less prone to failure.

Many consoles manufactured in late 2006 and early 2007 are dieing. Think a bit here, if only launch consoles were defective this problem would not still be appearing on message boards daily.

Also people, don't kid yourself and say, "I keep my console well ventilated and stroke it every night, therefore, it will be fine." It is a defective product.

Don't accuse the large number of people who have failed consoles of mistreating them. The failure rate is a problem and must be acknowledged and addressed by Microsoft.

[Rims]

They all die, none live.

[solidt12]

Why didn't they fix this. I am sure they knew about this when they started selling the console. For that reason Microsoft sucks when it comes to hardware. The 360 is great but will no last with these kind of failure rates. Especially know that there are other options like the PS3.

[genericname]

what else can be said, the 360 sucks arshe and all the x-kiddies wasted their allowance on it...............suckers!!!!!! !

[Boink]

I wonder how well would the 360 would be doing without this issue?

[ACE]

my 360 is still running smoothly , these articles so called news lol ..

whats this site coming to , 360 fans cusing ps3 fanboysand visavirsa,, be happy with what u have and stop this rubish .

i mean people can easily say theres to many good games on the 360 and it is being used heavily everyday thats y,,,, the ps3 owners havent many good games on there system to play it heavily to give it a good running in lol.

saying that i have 2 friends who have had problems with the ps3 , so my self and 2 friends ps3 , 2 have died so whats the % on that do u get what i'm saying???,,,,, this post is totle fanboy flamebait and the people who run this site r sturing it on .

[XENOCIDE]

I purchased my first two 360's January of '06, sold one n' the other was stolen shortly after n' replaced 'round Feb or March n' I've had it up 'til May (that's over a year). Neither of them gave me any problems, never saw any rings of death of wtf ever you'd like to call 'em. I'll tell ya tho, area was well vented and I suspended the power brick. How often did I play it? Often enough, played through HALO, HALO 2, GoW (twice), Condemned, Call of Duty 2, Fight Night Round 3, Saints Row, Quake 4, NFS Most Wanted. Thats all I can think of off the top of my head. Numerous Divx n' Xvid movies watched..hundreds of albums listened to with it. I USED the hell outta that system. Never...not once even FROZE on me. That's my story, my cousins had his for over a year and has it sitting on tile, no rings of death thus far. Another family member has had his for over a year as well...no red rings or any other prob's. My homeboy at my workplace...no problems. I'm getting another...how can I not? I've got Halo 3 Legendary pre-ordered for months now...GTAIV droppin' this year..I gotta..n' wont hesitate for one second when droppin' them 4 dolla's on the system. It's the best thang smokin' n' the price is right. I aint knockin' Sony. PS2 is the best console created, have it and owned a PS1 (as well as Xbox).

Now if it were just me who's 360 hadn't failed I'd be a fkn' fool to open my mouth, but it's me n' everyone else I know. I dunno...maybe all the good units were shipped to S. Florida?

Think before you speak...neither Nintendo, Sony, nor Microsoft is paying us to bash the other. N' if the system your cheerleading for "wins", there's nothin' in it for you. I play my systems n' games b/c they're (IMO) the best on the market n' have the most to offer me, not 'cause a fkn logo on the front.

[Itachi]

Red Rings √
Next Gen Disc Scratching capabilites √
Multiple disc games √
Power Brick √
$50 charge for playing online √
Charging for free maps √
wired controllers √
crap looking games (e.g forza2) √
overpriced add ons √
loud fan √
disc tray √
hdmi 1.2 √
skus without hdmi √
skus without hdd √
DVD-9 √

whats there not to love about the xbox360

[TruthHurts]

it sooooooooo 2005.lol

on topic: 30% is definitly i "padded" number 30% on the dot. i don`t think so, its probaly 39% which is 30%......... to them.

[ACE]

get a life u loser .

the ps3 and the 360 r very good consoles .

the thing that the 360 has going is the beter version of games and more good games ,,, SORRY LOTS OF GOOD GAMES .

as for the break down lol what ever ,

well come to the properganda that is the internet .

[Itachi]

angry because i state the truth ms fanboy if ya gonna disagree at least bring a counter argument ignorant fanboy or just shut up

[Daxx]

Things break, get over it.