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Microsoft's XBox secret: failure rates?

Extremely high failure rates are being suggested for the XBox 360. Last week 360 Gamer reported over 4,469 XBox owners responded to their online survey - and over 62.5% of them have now reported a defective XBox. Over 22% even reported that they'd had more than one console fail on them.

The survey is unscientific, since angry XBox owners would be more motivated to respond than satisfied owners. (And it's first question is "How many 360s have you had die on you" - which could be said to introduce a bias.) But there have already been anecdotal reports of customers who received a series of defective units. In February the San Jose Mercury News reported on a true XBox fan who went through seven units.
Razzy - contributor
Published: 419 days 16 hours ago | Article | Xbox 360 | Gaming | Industry News
 
 
 

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