If you want to buy an Xbox 360 (to play the games, and it's always about the games,) then buy it from a place where you can also buy a "store service plan". i.e., Best Buy and Circuit City.
The service plan is an "insurance" that lets you take back the product -- in this case, an Xbox 360 -- to the store you bought it from if it's not working in anyway. That way, you wouldn't have to deal with Microsoft's customer disservice and long repair time, which I've read in the official Xbox forums are quite horrid.
Of course, the plan is not free. You have to pay EXTRA to the store for the service plan. That would actually make an Xbox 360 more expensive than the PS3. However, paying extra for insurance is really a necessary expense for buying Xbox 360. In fact, buy the longest plan possible. There are 3-year and 5-year (more expensive) plan. For Xbox 360, you NEED to buy the 5-year insurance plan.
As you can imagine, that kind of service plan is quite popular with the Xbox 360.
Got mine from Best Buy. If my Xbox 360 died on me in five years (and it had,) then I could just take it back to ANY Best Buy and exchange it for a new one. No question ask. If a Best Buy store gives me any hassle, I'll just take it to another Best Buy store and make the exchange there -- the service plan is valid in ANY Best Buy store.
Of course, the service plan is widely available in the US. I have no idea if it's available in Europe. I think probably not -- maybe that's why Europeans are reluctant to buy an Xbox 360 because they know Xbox 360 is prone to breaking, and they don't have the option to buy an insurance plan for it.
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