Apparently, Phillipines isn't the only place releaseing Hellgate prematurely. As Kaiser mentions it on HGL.com, it is probably a lot more widespread than that:
"We're aware that some retailers have started selling Hellgate: London a day early. While the game had shipped to stores, they were not supposed to start selling copies until Wednesday, October 31st. This means that while some people have been able to get their hands on the game a day early, they aren't able to get onto the multiplayer servers. This is because we are not starting service until Halloween. We apologize for any inconvenience and frustration that has been caused trigger-happy stores. When the servers go live, we'll make sure to post a notice on www.hellgatelondon.com and www.flagshipstudios.com so that there is no confusion.
Thanks for your support of the game and we'll see you online very soon!"
