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BigPond launches customer service center in Second Life

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Telstra BigPond (a major Australian Internet Service Provider, with an approximate 50% market-share) already has among the most successful corporate presences in the virtual environment of Second Life. Right now, BigPond is in the process of launching a new initiative: A dedicated kiosk where BigPond customers can get support from live staff, both in text and through Second Life's integrated voice system.
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griff - contributor
Published: 307 days 22 hours ago | News | PC
 
 
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