330°

Netflix not reimbursing affected PS3 customers for PSN downtime

This is a big punch in the face for PlayStation 3 owners who used their consoles to stream Netflix. According to statement made to the tech gurus over at GigaOm, Netflix is not offering discounts or refunds to PS3 customers were unable to access its library of streaming video during Sony’s PlayStation Network outage.

This is a stark contrast to how Sony is handling things with its “welcome back” package plan of free downloadable games and in-game item goodies.

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ubergizmo.com
NYC_Gamer4744d ago

why should they?nothing was wrong with netflix.

dericb114744d ago

Some people here said it would not work for them. I'm glad I was not part of that work and have enjoyed Netflix the entire time :)

SeanScythe4744d ago

Then some people had no idea what they are doing. It worked the entire time even my mom could use it after I showed her how to bypass the PSN error.

RememberThe3574744d ago

Hahaha yeah all it took was trying to sign in twice. After the second time it wouldn't bother you anymore.

Come on guys it's not like you had to hack it.

Highlife4744d ago

It wouldn't work for me. I tried many times and and it would start to buffer and then it would say you have to log in. You do know that there are different versions of the netflix app on ps3.

http://www.destructoid.com/...

But I never thought that I should get any money back from netflix that is not their problem you have many options to watch their content.

DrRichtofen4744d ago

I have two ps3's and it would only work on one of them.

+ Show (1) more replyLast reply 4744d ago
GiggMan4744d ago

Exactly. Plus there is plenty of other ways to access Netflix if it wasn't working, which it was.

Ju4744d ago (Edited 4744d ago )

Netflix made you to re-login on the PS3 at some point which was linked basically to the PSN account. Without being able to log in into PSN, it refused to allow you to watch shows. This should be addressed by Netflix. There is no reason the Netflix login needs to be tied into the PSN account. It is an independent service unless they pay royalties to Sony. Yes, Netflix service did not discontinue (you could still watch shows on the PC for example) but Netflix did not even attempt to address this issue.

RememberThe3574744d ago

It was still running. How many articles were on this site telling you how to use Netflix while the PSN was down?

All you had to do was try to sign in twice, after the second time failed it wouldn't bother you and you could watch what you wanted. I've been watching Netflix since the day the PSN went down.

SeanScythe4744d ago

No I signed up on my slim with no disc and it worked fine. Mine has been working since day 1 of the outage.

Ju4744d ago (Edited 4744d ago )

Well, this is not true. It worked until Netflix made you re-login into their Netflix account. As soon as you did that, it ran a verification against the PSN account which failed and thus no Netflix after that point. No workaround. Better get informed before posting "I heard it here first".

I am a bit upset, because I actually payed for the time I couldn't use the service. I think this needs to be addressed by Netflix. $8 OK, no big loss. But still.

nycredude4744d ago

Ju

Netflix was working all you had to do was attempt to log in again and when it says under maintenance just back out.

gamingdroid4744d ago

You Netflix service is independent of PSN. Do you complain to Netflix when your ISP goes down?

Ju4744d ago (Edited 4744d ago )

I complain to Netflix that they could simply have removed that PSN dependency. How hard is that? Why is it even there in the first place? I pay Netflix not Sony to watch Netflix.

And to all the morons who tell me to log in again, just shut up. I did exactly that 5000 times. It did not work. You just don't get it, do you?

Duckman334744d ago

Then you're the only one that couldn't get it to work. Worked for me and obviously others here just fine.

metalanime4744d ago

Not Jus fault. Netflix login didnt always work. It work for me fine, but at some point, the work around stopped working. I assumed it was the netflix app attempting to resync with the console, because i was watching netflix everyday until one day it just stopped working.

Ju4743d ago

@metalanime, thank you. At least one with a brain here.

+ Show (6) more repliesLast reply 4743d ago
Solidus187-SCMilk4744d ago

also bluray players, xbox, wii, some TVs ETC..

Sharingan_no_Kakashi4744d ago

True. And even if it were you could still have movies sent through the mail when psn was down.

TBM4744d ago

Mine worked so I don't need a reimbursement besides I could've easily used it on my wii or pc.

NothingToGainButLove4744d ago

People just like the idea of being rewarded for everything they couldn't experience during the downtime.

Unfortunately, cant blame Netflix for anything. Their service was working perfectly fine.

mastiffchild4744d ago

BIG non-story. What isthe intent of a story like this anyway? To dis Sony, to dis Netflix or just annoy anyone too stupid to realise they could have used it anyway? Or is the site so dim noone there managed to use Netflix during PSN being down? Seriously, I don't understand any need for the article at all. I'm in the UK so it doesn't matter to me either way but I was tempted to look at this when I saw the headline purely because even I knew that people in the US had been using Netflix ON PS3 during the outage and if I knew then I had to see why someone expected them to reimburse people. Now it makes less sense then when I first saw the header.

If I knew, living somewhere you can't HAVE Netflix and as someone who wouldn't even if they could then what, exactly, is the excuse for a site that supposedly gives two shits about the issue? Why would they need to pay anyone back? Even if people couldn't access their stuff on PS3 and it was the only platform available for Netflix THEY still wouldn't be the ones having to reimburse you-Sony would as it as their service that went down. Maybe it would be structured so you got it back from NF and they, in turn, got it back from Sony but as they were nothing to do with the outage they would never be lndirectly liable anyway, would they? Anyway, still no need for this daft article.

metsgaming4744d ago

wow i really cant believe the mods let this one get through. I mean the others were just flamebait they let those get through thats one thing but this is completely false netflix worked while psn was down. Wow oh wait its loner i should have known !

+ Show (6) more repliesLast reply 4743d ago
SeanScythe4744d ago

Wait what? Netflix has been working the entire time. I've been using mine and everyone else. If you didn't know that it was working you didn't try it or didn't look online to see that it was working.

PirateThom4744d ago

To be fair, Netflix's service never went down... why should they compensate anyone?

user83971444744d ago

For the lack of good movies and tv shows maybe.

Christopher4744d ago (Edited 4744d ago )

Doesn't seem fair if they did.

1. You could still watch Netflix most of the time that PSN was down on your PS3 (only one week was affected).

2. You could also use the service on your other consoles, PC, TV, iphone/ipad, and android devices.

3. It didn't impact their disc-rental services either.

4. They never stopped providing their service, Sony stopped providing theirs. Netflix, as per the agreement you have with them, aren't accountable when your house doesn't have power let alone for the other devices you use to view their content to be working as intended.

dericb114744d ago

#2 is all people need to know. As long as the service was available to the user in some form or fashion you can't complain.

Killa_Cobra_ST4744d ago

Exactly, as long as you had some way to watch the content then why should Netflix care if PSN was down. Everyone has a PC...

user83971444744d ago

Damn you got a lot of bubbles!

news4geeks4744d ago

he can cheat with bubbles because he's a mod. He stole mine for his own use :(

AdrianHD4744d ago

I know there were a few cases where if they could see that you ONLY used Netflix on your PS3, they'd freeze your account until everything was okay.

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150°

Sony Patents To Prevent You From In-Game Harassment By Reading Your Emotions

A new patent recently published by Sony wants to gather biometric data of gamers to track whether one is being harassed using AI tools.

Profchaos16d ago (Edited 16d ago )

I hope this is one of those patents that never comes to fruition.

I already dislike the fact you can pay a significant amount for a online service buy associated games and content on said service and get banned from that service over potentially a misunderstanding the bans are already handed out for flimsy reasons

I'd rather see money invested in a ban that simply removes the offensive players ability to communicate with unknown players allow them to continue party chats with friends but not with Joe blow on cod.

exputers16d ago

Agreed. Blizzard recently banned a college Overwatch 2 player who's dependent for saying "shit." Pretty harsh.

Profchaos16d ago (Edited 16d ago )

How rediculas really. You can't say a word that's allowed in most PG films and prime time TV but the game is based around killing the enemy team using guns, explosives etc.

It's just backwards.

just_looken16d ago

What your talking about is called block list

In 2006 a spaceship dropped of the playstation 3/xbox 360 i say that that generation was the last great gen with game functions/tech that has yet to comeback

Anyhow the playstation 3 if you block listed a id they could not talk to you in chatroom with either text or voice. But that was pre mind fucked 2018 when people were more human than sheep.

But hey gta 6 is coming out billion dollar budget without a single player custom character creator and without singeplayer coop off/online something saints row 1-3 had on the xbox 360.

z2g16d ago

Take my social security and bank account numbers too! Here’s a picture of my wife and our address.

phoenixwing16d ago

Cmon where's the pictures of your children. Don't hold out on them.

H916d ago

At this rate I feel Sony will eventually sell a room to play games in it where they can monitor your every breath

jambola16d ago

I genuinely get a bit worried sometimes when a friend says something that could be offensive In a party
Because I have no trouble believing some bans would happen when in a private party for saying something wrong

SegaSaturn66916d ago

I want them to censor erotic content by measuring my groin temperature so i dont get too distracted while playing black ops 2.

Popsicle16d ago

Terrible idea. Not only do I not consent to providing my biometric data, the potential for mishandling biometric data is almost a certainty. Positive stress and negative stress can produce similar changes in biometrics. Interpreting the precise emotion a person is feeling is not only invasive but could be easily misconstrued. I hope this never comes to fruition.

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130°

Sony Could Increase Your Game's Difficulty If It Sees You Complain About It

Sony has recently published a new patent that wants to dynamically handle the games' difficulty and gameplay based on the player's emotions.

jznrpg17d ago

This is something I might use. Sometimes I play some good games but they don’t have difficulty option and are a little too easy.

Profchaos17d ago

Souls games will be like that players struggling make it harder

PassNextquestion17d ago (Edited 17d ago )

I think if used correctly it could work well

jambola17d ago

cool idea
cool idea for horror games especially
the way it's explained here sounds like it could never be forced hopefully, so that's ok with me

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280°

Sony Taps Bungie's Head of Revenue to Lead Live-Service Games

Sony has recruited Bungie's head of revenue Jaremy Rich to head up its live-service gaming division, Rich has announced on social media.

Read Full Story >>
techraptor.net
ChasterMies37d ago

Please do not put Destiny’s monetization into Sony’s first party games. The monetization is what’s driving players away from Destiny.

just_looken37d ago

The new temp boss is the sony cfo bean counter so i can see this being a thing get every penny.

Cacabunga37d ago

PlayStation officially losing it.. fans will never support gaas games

just_looken37d ago

@car

The new boss did a interview in japan he wants to tap into the mobile market like nintendio so he give 0 fucks about gamers/fans

https://www.pushsquare.com/...

Redemption-6437d ago

@Cacabunga
You only speak for you and those who think like you, but most fans will support what they want. Playstation and PC fans are literally supporting Helldivers 2 and that is a gaas. Maybe you wouldn't, but many more would if they like it.

Huey_My_D_Long37d ago

@Redemption-64
Look, Im not making any judgement calls about this guy, but I will say that Helldivers 2 GaaS model is unique to Helldivers, and legit the only other game I can think of thats similiar was the Avengers game except HD2 pass is still better.
The fact that you can earn in game currency in a way that doesnt make you feel like you have to grind forever, as well you being able work on that pass that you bought...on your own time without a time limit...that right there is fucking huge to me, and I can't name any game other than avengers that avoided trapping players with FOMO logic...I think GaaS on HD2 shouldn't be compared to the rest of the industry...it should be copied.

Einhander197237d ago

Cacabunga

Helldivers 2...

Redemption-64

In Europe it's a 60 40 split favoring PC.
In the US its a 60 40 split favoring PS5.

So PlayStation owners supported the game just fine, it's not getting carried by PC or anything like that.

FinalFantasyFanatic37d ago

@just_looken,
I'm perfectly fine with the way Nintendo entered the mobile market, I never touched their mobile games, meanwhile, the console/handheld stayed the way it is. As for being a bean counter, he's probably going to reel in these massive budgets that Sony's studios have had lately, I haven't played Spiderman 2, but I cannot see how they almost tripled the budget for that game.

@Redemption-64,
That's an exception to the rule, I'm expecting a lot of these GAAS games from Sony to fail, to be fair, they only need a few to succeed, but I would have preferred that they put more of their resources into other types of games.

+ Show (3) more repliesLast reply 37d ago
DivineHand12537d ago

True their monetization is driving players away and at the same time, their decision to chop out content and convoluted systems is keeping new players away from the game.

Joe91337d ago

I don't think that will happen based on how things worked out at Naughty Dog now that we know what we do, seems they had the option to fully commit to live service games or stay making single player experences so they gave up on their live service game. We are not sure how things came about with Bend making a live service game but I hope that was not a forced situation. Sony doesnt seem like they are forcing studios to switch up but we will see, Sony's bread and butter is single player games it is how they dominated the console market.

Obscure_Observer37d ago

Yeah, I though Sony learned something from all their failures in the LS segment under Bungie´s disastrous leadership and supervision which led to games been cancelled, studios closed and all the people laid off.

Looks like Bungie still plays a major role in Sony´s LS initiative and Sony is not backtracking on their GaaS plans.

S2Killinit37d ago (Edited 37d ago )

Are we forgetting that Destiny is also a highly successful franchise? I feel like that definitely deserves mention here.

Besides, there is no reason why a person cant learn from past experiences.

Joe91336d ago

I agree, people act as if Destiny flopped when it came out lol it took 9 to 10 years for the numbers to fall yet people are still playing it add the success of Helldivers 2 no wonder Sony is going forward down this path.

S2Killinit36d ago

Personally, I see no problem with Sony also having service games as long as they make good ones, and more importantly they deliver the AAA story driven games that they are known for. So yeah, I agree 100% with you.

+ Show (2) more repliesLast reply 36d ago
Christopher37d ago

I mean, this person made some pretty bad decisions at Bungie. I hope they've learned from them because I definitely don't see those type of ideas as good for PlaySation in general.

CrimsonWing6936d ago (Edited 36d ago )

Honestly, what’s to learn from? How to make people happily continuously dump money into a single game over its life-time? Buy season passes continuously for several years with a smile on our faces?

GaaS is a design decision that is everything wrong with this industry. The fact that Helldivers 2 did so well and people defend the monetization because it was $40 and is a fun game, scares the sh*t out of me to see that the door is open and all shift will probably be to replicate that in future games. We already know the ROI for traditional game dev cost isn’t doing it for them.

I thought with Jimbo leaving we’d see a change for the better… I’m not so sure now.

S2Killinit36d ago

Service games are being offered by everyone. Sony cannot afford to only create single player AAA games. No one can. They already said they will be doing both.

Abnor_Mal37d ago (Edited 37d ago )

Ps5 gamers in 2023 seemed to play more live service types of games, so regardless to how people feel about them, numbers don’t lie and Sony is going where the money is. I mean look at the excitement around Helldivers2, people are showing that they want live service games.

Christopher37d ago

They play long-time existing live service games like CoD, Fortnite, Apex Legends, Destiny 2, and the like. Mass majority of new live service games are considered failures and aren't moving gamers away from older games.

just_looken37d ago

Yep the huge issue with live service is they need paid players along with a reason to play them.

You forgot mobile market that also taps into that player base as well as the eve online style games there is only a certain amount of krakens/whales blind supporters compared to the amount of live service games we have its not sustainable math wise.

700 restaurants making food for every seat for 1000-3000 eaters just does not work out

Einhander197237d ago (Edited 37d ago )

Christopher

I am not a big live service fan and literally own zero of the games you listed, but that is not true, unless you call games that aren't the top games to be failures.

There are tons of live service games that are profitable.

Games don't have to be the biggest game ever they just need to make more than they cost.

I challenge you to show professionally prepared data that shows that more live service games fail than make enough to keep going.

Because all the data that I have seen shows that live service is less of a gamble than making a big AAA budget game which needs to survive off retail sales.

FinalFantasyFanatic37d ago

I sometimes wonder if we're at saturation point, where it's hard for a new game to join those ranks unless it's particularly exceptional, people only have so much time and money to devote to these types of games.

romulus2337d ago

Correction, they have no issue playing good live service games

shinoff218337d ago

Lol it's not even a quarter of the ps5s sold. Helldivers may have been a hit but let's not say most are enjoying it because truth is most(the real most ) don't care about it.

S2Killinit36d ago (Edited 36d ago )

I play what is fun. If a live service game is good I’ll play it as long as its not a money scheme which Helldivers is not.

And Im a single player gamer.

mastershredder37d ago

How do you kill a franchise that already been killed?
Destiny’s grind, cash-in-on-playbass-cha-Ching, and pop-culture-insertion mainstream-me-too bs totally killed any rep Bungie had. Sony/Bungie, if you are doing this to ward-off players, it’s already working.

crazyCoconuts37d ago

Headline truncated:
"... off a cliff"

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