400°

SOE Security Update

Dear Valued Sony Online Entertainment Customer:
Our ongoing investigation of illegal intrusions into Sony Online Entertainment systems has discovered that hackers may have obtained personal customer information from SOE systems. We are today advising you that the personal information you provided us in connection with your SOE account may have been stolen in a cyber-attack. Stolen information includes, to the extent you provided it to us, the following: name, address (city, state, zip, country), email address, gender, birthdate, phone number, login name and hashed password.

Customers outside the United States should be advised that we further discovered evidence that information from an outdated database from 2007 containing approximately 12,700 non-US customer credit or debit card numbers and expiration dates (but not credit card security codes) and about 10,700 direct debit records listing bank account numbers of certain customers in Germany, Austria, Netherlands and Spain may have also been obtained - we will be notifying each of those customers promptly.

There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment.

We had previously believed that SOE customer data had not been obtained in the cyber-attacks on the company, but on May 1st we concluded that SOE account information may have been stolen and we are notifying you as soon as possible.

We apologize for the inconvenience caused by the attack and as a result, we have:

1) Temporarily turned off all SOE game services;

2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our network infrastructure to provide you with greater protection of your personal information.

Shanks4755d ago (Edited 4755d ago )

Jesus christ another attack?
They are not just hackers now, this is cyber terrorism.
If they ever catch them, I hope their trial we conduct in Finland,
the punish there for this kind of stuff is death by hanging.

jonboi244755d ago (Edited 4755d ago )

its not a separate attack, gamespot and kotaku both claim that it most likely related with the attack last month

Llednar4755d ago

Death penalty for hacking? Finland has it backwards.

RememberThe3574755d ago

I agree. Hacking sucks but it doesn't warrant the death penalty. That should be reserved for mass murderers and rapists.

b_one4755d ago

it could help actually ;)

shoddy4755d ago

I think you go to jail for spitting.

LOGICWINS4755d ago (Edited 4755d ago )

There.

Its OFFICIAL.

Is Kotaku full of shit now? Man, the denial on this site is outstanding! Good thing I didn't have my CC info on PSN.

BK-2014755d ago

"Discovered evidence that information from an outdated database from 2007 containing approximately 12,700 non-US customer credit or debit card numbers and expiration dates (but not credit card security codes) and about 10,700 direct debit records listing bank account numbers of certain customers in Germany, Austria, Netherlands and Spain may have also been obtained - we will be notifying each of those customers promptly.

There is no evidence that our main credit card database was compromised. It is in a completely separate and secured environment."

Kotaku IS wrong dumbass. Expired billing data from 2007 from 4 european countries does not mean millions of CC numbers were taken.

Llednar4755d ago

B..B..BUT.. THEY COULDA BEEN PAID!!1

Lamarthedancer4755d ago (Edited 4755d ago )

You might of been right...but who cares

People just like to get it from the big guys themselfs because you can't trust everything on the internet. Does it bother you that much that people like to know what to believe before they start to judge

LOGICWINS4755d ago (Edited 4755d ago )

Wow, calling people dumbass over the Internet. So brave.

"You were right...who cares"

LOL...YOU care. If you don't care, why are you even replying to me???

Lamarthedancer4755d ago (Edited 4755d ago )

because it's a comment section on a games website...I'm commenting why you shouldn't be so big about why you were right

but it seems you totaly ignored what I actually said after that.

It's like you went "Oh can't argue with that" oh but he's said "who cares" I'll just counter him with the old "You care because you commenting" comeback.....nice one troll ¬¬

testerg354755d ago

Logicwins, don't worry about BK-201. Its all in stages.

First he was in the denial phase.
Now he's in his violent stage.

This happens with a lot of Sony/PS3 fans.

PS3 Hacked -
First it was "LOL. PS3 can't be hacked. Just a bunch of liars". Then it became "Hacker's should burn and go to hell!"

PSN Hacked -
"Haha. Anonymous what are hackers going to do.", "Its only maintenance!". "All hackers should just burn and go to hell!"

LOGICWINS4755d ago (Edited 4755d ago )

"It's like you went "Oh can't argue with that" oh but he's said "who cares" I'll just counter him with the old "You care because you commenting" comeback."

...yeaaaah

@testerg35- ROFL haha bubs.

RememberThe3574755d ago

The problem people have with Kotaku is that they report half truths. They don't wait for the facts to come out they just post what they hear. Thats why they often are wrong about what they initially report.

If Kotaku gets it right sometimes it doesn't take them off you hook for all the other times they miss lead us.

XabiDaChosenOne4755d ago

@LOGICWINS BK-201 was rightful to call you a dumbass, the only reason you even care about this situation is to take immature fanboy jabs. You got owned, deal with it.

radphil4755d ago (Edited 4755d ago )

@LOGICWINS

Can I ask something? What..the..hell is wrong with you?

You're bragging at the potential possibility of ID Theft, and you're here laughing?

You REALLY need some help.

Kotaku updated their article fyi.

Scary694755d ago

Kotaku has been full of shit since the beginning of his birth and they all still full of shit.

+ Show (8) more repliesLast reply 4755d ago
Chaos694755d ago

Sony should sue more. lmao

Fox014755d ago (Edited 4755d ago )

They took away SD card slots, PS2 BC, OtherOS, PSN. Next step, send commandos to retrieve your PS3s.

Want to know what's funny? None of these prevented the hacks.

Chaos694755d ago

Didn't Anon say they would attack PSN as soon as it's up? I hope these phockers get caught.

thereapersson4755d ago

Moron, BC and SD card slots are because of cost-cutting measures to lower the price of the system. How could removing BC prevent hacking of the PSN?

The only thing pertaining to this is PSN and OtherOS.

leila014755d ago (Edited 4755d ago )

His/her point still stands; they've been degrading the PS3 and bullying people. It's time they get a taste of their own medicine.

nevimkdojsem24755d ago

They can downgrade their products as much as they want, nobody forces you to buy them just like nobody forces you to buy overpriced Microsoft accessories. You could have bought fat PS3 - they were sold for years. Who is Sony bullying, those few people who stole and published their private keys? It's cute that you want Sony punished while the only one punished are PSN users - clearly you've never owned a PS3 otherwise you wouldn't want to punish yourself.

Christopher4755d ago (Edited 4755d ago )

I gotta say, find it funny to see people slam Sony for downgrading their hardware to meet the price that people wanted while ignoring that even the downgraded results come with more capabilities than the competition and Sony doesn't use overpriced proprietary hardware.

As for opinions on bullying others or not, hard to say IMHO. Kind of see all businesses pushing back to defend their product each day. Not sure how far is too far and how far is necessary. Out of my level of understanding.

Jonah_Reese4755d ago (Edited 4755d ago )

@cgoodno

First real good comment I've seen on this post. Granted I didn't look at all a majority of the comments But, feh. I still find it stupid when people criticize the Sony for removing a few things to bring the price down. It's just as bad as a PS3 fanboys denial... wait... yeah it is.

Bubb... oh wait, never mind.

+ Show (4) more repliesLast reply 4755d ago
Dante1124755d ago (Edited 4755d ago )

How can it be another attack when the servers aren't even up (Including Japan despite what was reported by a site earlier)? This is the attack from last month.

mastiffchild4755d ago

Sony are under the microscope right now for a number of reasons-not all of their own making. Sony failed to keep things as secure as they, and their customers would have wished but the fact they're being very forthright about telling all they can is pretty reassuring and , sadly, unusually candid for a large money hungry corporation of their size.

Where it stops being Sony's fault is the FACT that they didn't ASK for any of this and no matter how you judge their efforts(and without the root key being physically "lost" and distributed much of this would never have ever happened-a simple act of everyday theft)to keep customer's, and their own, info safe someone nefariously set about taking it illegally-THEY are the true wrongdoers here. Nobody hacked by accident.

Where the two ends meet is the lines crossed by Sony in taking on the likes of Geohot in court. He's happy to say what he got out of his little deal to save his own arse when people believed in him and were let down by someone who, for all we know, set himself up as a hacking martyr, took supporters funds for his crusade only to rat out his "mates" at the first scent of a settlement. Did Sony somehow "deserve" this because of taking legals over hackers? The light of these hacks suggests that they may have made themselves a target but rubbishes ANY inkling that the likes of Hotz leaking the info onto the public domain were naive of the end result of jailbreaks and hacks-piracy and stealing information. It was all about freedom, wasn't it Georgy boy, eh? O yeah, nobody was going to go to the obvious devious ends of taking free games or nicking innocent people's account details if possible were they? The arrogance he believed a court would swallow such BS naivety winds me up more than the way he led his "followers" up the garden path and used their money not to fight Sony as promised in his hacker's rights crusade but to save his own selfish neck.

So, sure, Sony ARE culpable in that , eventually(though through a string of events not all entirely tied to the world of IT)their security was found lacking but haven't we heard that enough and lost sight of the real criminals? How is it right to blame ONLY the victim of a burglary rather than the thief just because he failed to have the world's greatest window lock?

The fact PSN is free to use(bar those relatively few Plus users)possibly meant Sony had more freedom to be straight with everyone and take PSN offline to sort it out and I don't see the sub based(or largely sub based) SOE staying down anything like as long but we shall see. What concerns me,though, is that as I already doubt all companies would have gone public as Sony have(or that the media would react in the mental way it has over it with many other corps either)with this stuff other's will, I reckon, be even less likely to not try and hush things up in future. The over reacting media may have ensured a future where we get less honesty from hacked companies losing our info.

If the real thieves get ignored and the middlemen/victims blamed what's in it for them to come out in the open? Sony MUST do right by everyone and seem to be making the right noises but, ffs, by the same yardstick shouldn't we want some of the common criminals who DID these attacks bringing to justice? Why so little noise on that front?

mastiffchild4755d ago

BTW-sorry to go on but, seriously, I'm tired of it ONLY being Sony at fault here. They aren't the biggest culprits and we'll never know what would have happened had actual facts not been lost or stolen by/from Sony in the first instance as PS3 had stayed unhacked for a respectable time really.

I don't expect anything from ANY corporation as they want nothing but my cash but right is right and I know a witch hunt when I see one and cannot see, otherwise, why the hackers seem to be being totally ignored by the media in all this Sony stuff. WE also have no idea who, if anyone, has actually suffered a financial loss out of Sony's PSN/SOE customers yet so I also feel sites are jumping the gun for hits on the basis of VERY little information.

Add to that the way other companies have had hacks and never suffered a media backlash like this and you might begin to wonder, as I am, if everything's right here. Sure, Sony messed up but what of those doing the stealing? Again, WHY are they seemingly fine by the western media? It makes little sense to me ethically, as reportage or from a common sense POV. It makes western game blogs look VERY dodgy to this observer.

yewles14755d ago

Because this generation reeks of fear from some manipulative bunch of digital Mafia/Nazis, that they can't speak up for themselves.

+ Show (3) more repliesLast reply 4755d ago
helghast1024755d ago (Edited 4755d ago )

Now, can we stay CALM this time?

BK-2014755d ago

I know right? No current CC data was taken. Just expired CC numbers (Not the security codes) from 2007 from 4 european countries were MAYBE taken. And this has to do with what happened 2 weeks ago. But of course the media is going to spin this and make it seem that millions of dollars will be stolen from customers and that Sony is the worst company ever.

maxcer4755d ago (Edited 4755d ago )

doesn't vindicate them anyway. the network was hacked, damage in the form of compromised user info has been spread(probably sold) across the world.

in addition, each day PSN is down sony and other developers/publisher are loosing money on this blunder.

death2smoochie4755d ago (Edited 4755d ago )

Its amazing the amount of reach arounds people on this site especially are giving Sony for this entire ordeal.
Then again this also happened when MS had RROD and its legion of fans looked the other way.
What the hell is with blind followers?
Sony dropped the ball here. End of story. Stop defending them and move on.

helghast1024755d ago

I guess the disagrees mean
"NO WE CANT BE CALM WE MUST PANIC, FLING OUR POOP AND LOOT OLD WOMEN, END OF THE WOOORRRLLD"
Use your head, and you'll make it out of this "situation" fine.
Mark my words.

fedexas4755d ago (Edited 4755d ago )

death2smoochie : Nobody is blindly defending Sony but this situation is being BLOWN COMPLETELY OUT OF PROPORTION. Yes this is a serious situation but the media is turning this into some catastrophe; like Sony can't recover from this or something.

And then you have stupid sites jumping the gun.

EDIT: Again, I don't see anyone blindly defending Sony. I see people who just want the network back up and running. LIKE I DO.

death2smoochie4755d ago

I agree that sites are jumping the gun. Its how they get "hits" however, there are MANY that are blindly defending them. All you have to do is pull up any of these stories just on this site alone.
This is EXACTLY the same type of blind defending that happened with RROD and how many blindly defended that fiasco. Its the same thing happening now.

despair4755d ago

when it starts looking up, things go south again...damn...

Donthizz4755d ago

as usual some sites jumped the gun...

Aussiegamer4755d ago (Edited 4755d ago )

Look at the two guys who have submitted these last two articles. Its hilarious. Looks at all the little xbox fanboys jumping around like its christmas. Man im having a good laugh, I guess this is what happens when you have no games to play, you try find articles that say the ps3 is doooomed again. hahahaha.

testerg354755d ago

You don't seem to be playing anything either since you commented on both articles.

Aussiegamer4755d ago

@testerg yeah thats cause im at work mate.

Tainted Gene4755d ago

A productive worker I see...

metsgaming4755d ago

watch now there will be dozens of articles about this but when they fix it there will be like 3 at most.

IPUMPMYGUN4755d ago (Edited 4755d ago )

Not that I have subscribed to any of there MMOs, shouldn't they have dealt with this at the same time and just shut both of them down?

I know for a fact that Sony Online Entertainment said they were merging DCUO servers, but are they merging the other MMOs as well? I guess that also explains the "down time".

I assume hackers were going to plan an attack in 2007, but failed seeing as how the billings were expired? Or was this a recent attack and all they found was expired billing from 2007?

Show all comments (65)
150°

Sony Patents To Prevent You From In-Game Harassment By Reading Your Emotions

A new patent recently published by Sony wants to gather biometric data of gamers to track whether one is being harassed using AI tools.

Profchaos14d ago (Edited 14d ago )

I hope this is one of those patents that never comes to fruition.

I already dislike the fact you can pay a significant amount for a online service buy associated games and content on said service and get banned from that service over potentially a misunderstanding the bans are already handed out for flimsy reasons

I'd rather see money invested in a ban that simply removes the offensive players ability to communicate with unknown players allow them to continue party chats with friends but not with Joe blow on cod.

exputers14d ago

Agreed. Blizzard recently banned a college Overwatch 2 player who's dependent for saying "shit." Pretty harsh.

Profchaos13d ago (Edited 13d ago )

How rediculas really. You can't say a word that's allowed in most PG films and prime time TV but the game is based around killing the enemy team using guns, explosives etc.

It's just backwards.

just_looken13d ago

What your talking about is called block list

In 2006 a spaceship dropped of the playstation 3/xbox 360 i say that that generation was the last great gen with game functions/tech that has yet to comeback

Anyhow the playstation 3 if you block listed a id they could not talk to you in chatroom with either text or voice. But that was pre mind fucked 2018 when people were more human than sheep.

But hey gta 6 is coming out billion dollar budget without a single player custom character creator and without singeplayer coop off/online something saints row 1-3 had on the xbox 360.

z2g14d ago

Take my social security and bank account numbers too! Here’s a picture of my wife and our address.

phoenixwing13d ago

Cmon where's the pictures of your children. Don't hold out on them.

H914d ago

At this rate I feel Sony will eventually sell a room to play games in it where they can monitor your every breath

jambola13d ago

I genuinely get a bit worried sometimes when a friend says something that could be offensive In a party
Because I have no trouble believing some bans would happen when in a private party for saying something wrong

SegaSaturn66913d ago

I want them to censor erotic content by measuring my groin temperature so i dont get too distracted while playing black ops 2.

Popsicle13d ago

Terrible idea. Not only do I not consent to providing my biometric data, the potential for mishandling biometric data is almost a certainty. Positive stress and negative stress can produce similar changes in biometrics. Interpreting the precise emotion a person is feeling is not only invasive but could be easily misconstrued. I hope this never comes to fruition.

Show all comments (14)
130°

Sony Could Increase Your Game's Difficulty If It Sees You Complain About It

Sony has recently published a new patent that wants to dynamically handle the games' difficulty and gameplay based on the player's emotions.

jznrpg14d ago

This is something I might use. Sometimes I play some good games but they don’t have difficulty option and are a little too easy.

Profchaos14d ago

Souls games will be like that players struggling make it harder

PassNextquestion14d ago (Edited 14d ago )

I think if used correctly it could work well

jambola14d ago

cool idea
cool idea for horror games especially
the way it's explained here sounds like it could never be forced hopefully, so that's ok with me

Show all comments (8)
280°

Sony Taps Bungie's Head of Revenue to Lead Live-Service Games

Sony has recruited Bungie's head of revenue Jaremy Rich to head up its live-service gaming division, Rich has announced on social media.

Read Full Story >>
techraptor.net
ChasterMies34d ago

Please do not put Destiny’s monetization into Sony’s first party games. The monetization is what’s driving players away from Destiny.

just_looken34d ago

The new temp boss is the sony cfo bean counter so i can see this being a thing get every penny.

Cacabunga34d ago

PlayStation officially losing it.. fans will never support gaas games

just_looken34d ago

@car

The new boss did a interview in japan he wants to tap into the mobile market like nintendio so he give 0 fucks about gamers/fans

https://www.pushsquare.com/...

Redemption-6434d ago

@Cacabunga
You only speak for you and those who think like you, but most fans will support what they want. Playstation and PC fans are literally supporting Helldivers 2 and that is a gaas. Maybe you wouldn't, but many more would if they like it.

Huey_My_D_Long34d ago

@Redemption-64
Look, Im not making any judgement calls about this guy, but I will say that Helldivers 2 GaaS model is unique to Helldivers, and legit the only other game I can think of thats similiar was the Avengers game except HD2 pass is still better.
The fact that you can earn in game currency in a way that doesnt make you feel like you have to grind forever, as well you being able work on that pass that you bought...on your own time without a time limit...that right there is fucking huge to me, and I can't name any game other than avengers that avoided trapping players with FOMO logic...I think GaaS on HD2 shouldn't be compared to the rest of the industry...it should be copied.

Einhander197234d ago

Cacabunga

Helldivers 2...

Redemption-64

In Europe it's a 60 40 split favoring PC.
In the US its a 60 40 split favoring PS5.

So PlayStation owners supported the game just fine, it's not getting carried by PC or anything like that.

FinalFantasyFanatic34d ago

@just_looken,
I'm perfectly fine with the way Nintendo entered the mobile market, I never touched their mobile games, meanwhile, the console/handheld stayed the way it is. As for being a bean counter, he's probably going to reel in these massive budgets that Sony's studios have had lately, I haven't played Spiderman 2, but I cannot see how they almost tripled the budget for that game.

@Redemption-64,
That's an exception to the rule, I'm expecting a lot of these GAAS games from Sony to fail, to be fair, they only need a few to succeed, but I would have preferred that they put more of their resources into other types of games.

+ Show (3) more repliesLast reply 34d ago
DivineHand12534d ago

True their monetization is driving players away and at the same time, their decision to chop out content and convoluted systems is keeping new players away from the game.

Joe91334d ago

I don't think that will happen based on how things worked out at Naughty Dog now that we know what we do, seems they had the option to fully commit to live service games or stay making single player experences so they gave up on their live service game. We are not sure how things came about with Bend making a live service game but I hope that was not a forced situation. Sony doesnt seem like they are forcing studios to switch up but we will see, Sony's bread and butter is single player games it is how they dominated the console market.

Obscure_Observer34d ago

Yeah, I though Sony learned something from all their failures in the LS segment under Bungie´s disastrous leadership and supervision which led to games been cancelled, studios closed and all the people laid off.

Looks like Bungie still plays a major role in Sony´s LS initiative and Sony is not backtracking on their GaaS plans.

S2Killinit34d ago (Edited 34d ago )

Are we forgetting that Destiny is also a highly successful franchise? I feel like that definitely deserves mention here.

Besides, there is no reason why a person cant learn from past experiences.

Joe91334d ago

I agree, people act as if Destiny flopped when it came out lol it took 9 to 10 years for the numbers to fall yet people are still playing it add the success of Helldivers 2 no wonder Sony is going forward down this path.

S2Killinit33d ago

Personally, I see no problem with Sony also having service games as long as they make good ones, and more importantly they deliver the AAA story driven games that they are known for. So yeah, I agree 100% with you.

+ Show (2) more repliesLast reply 33d ago
Christopher34d ago

I mean, this person made some pretty bad decisions at Bungie. I hope they've learned from them because I definitely don't see those type of ideas as good for PlaySation in general.

CrimsonWing6934d ago (Edited 34d ago )

Honestly, what’s to learn from? How to make people happily continuously dump money into a single game over its life-time? Buy season passes continuously for several years with a smile on our faces?

GaaS is a design decision that is everything wrong with this industry. The fact that Helldivers 2 did so well and people defend the monetization because it was $40 and is a fun game, scares the sh*t out of me to see that the door is open and all shift will probably be to replicate that in future games. We already know the ROI for traditional game dev cost isn’t doing it for them.

I thought with Jimbo leaving we’d see a change for the better… I’m not so sure now.

S2Killinit33d ago

Service games are being offered by everyone. Sony cannot afford to only create single player AAA games. No one can. They already said they will be doing both.

Abnor_Mal34d ago (Edited 34d ago )

Ps5 gamers in 2023 seemed to play more live service types of games, so regardless to how people feel about them, numbers don’t lie and Sony is going where the money is. I mean look at the excitement around Helldivers2, people are showing that they want live service games.

Christopher34d ago

They play long-time existing live service games like CoD, Fortnite, Apex Legends, Destiny 2, and the like. Mass majority of new live service games are considered failures and aren't moving gamers away from older games.

just_looken34d ago

Yep the huge issue with live service is they need paid players along with a reason to play them.

You forgot mobile market that also taps into that player base as well as the eve online style games there is only a certain amount of krakens/whales blind supporters compared to the amount of live service games we have its not sustainable math wise.

700 restaurants making food for every seat for 1000-3000 eaters just does not work out

Einhander197234d ago (Edited 34d ago )

Christopher

I am not a big live service fan and literally own zero of the games you listed, but that is not true, unless you call games that aren't the top games to be failures.

There are tons of live service games that are profitable.

Games don't have to be the biggest game ever they just need to make more than they cost.

I challenge you to show professionally prepared data that shows that more live service games fail than make enough to keep going.

Because all the data that I have seen shows that live service is less of a gamble than making a big AAA budget game which needs to survive off retail sales.

FinalFantasyFanatic34d ago

I sometimes wonder if we're at saturation point, where it's hard for a new game to join those ranks unless it's particularly exceptional, people only have so much time and money to devote to these types of games.

romulus2334d ago

Correction, they have no issue playing good live service games

shinoff218334d ago

Lol it's not even a quarter of the ps5s sold. Helldivers may have been a hit but let's not say most are enjoying it because truth is most(the real most ) don't care about it.

S2Killinit33d ago (Edited 33d ago )

I play what is fun. If a live service game is good I’ll play it as long as its not a money scheme which Helldivers is not.

And Im a single player gamer.

mastershredder34d ago

How do you kill a franchise that already been killed?
Destiny’s grind, cash-in-on-playbass-cha-Ching, and pop-culture-insertion mainstream-me-too bs totally killed any rep Bungie had. Sony/Bungie, if you are doing this to ward-off players, it’s already working.

crazyCoconuts34d ago

Headline truncated:
"... off a cliff"

Show all comments (43)