250°

Microsoft faces new Xbox 360 reliability accusations

Remember last week's story about Jason Johnson, the Illinois man who sued Microsoft over his Xbox 360's alleged habit of scratching his game DVDs?

Documents unsealed in his court case revealed Microsoft discovered its Xbox 360 could scratch discs before it went on sale in 2005, and even got as far as considering three possible solutions to the problem, the Seattle Tech Report revealed today.

Read Full Story >>
videogames.yahoo.com
tatotiburon5628d ago

ok let me get this...this guy knows that no one can't change the console position while the drive is spinning, even monkey knows that, but he did and the console scratched his games and now he sued microsoft because his own fu*** up ?

Ugly American5628d ago

No, he knew that it would scratch the games if he moved it... and he did it THREE times. I might do it six times so that I can ask for $100,000 in damages.

ultimolu5628d ago

Excuses upon excuses.

MICROSOFT BUILT A FAULTY CONSOLE.

Their software is great but the hardware is horrible.

Stop making excuses for them you dumbass.

jcfilth5628d ago

omg..seriously, how f@cking stupid can you people be????

It's been proven that Microsoft knew about all the problems the system had before lunch, and you still back them up??? O M F G!!!

YOU 360 fansh!ts are the most retarded mother f@ckers in the history of the earth. Because of people like you, M$ don't give a sh!t about the problem and will never fix it.

There should be more people like this guy Jason Johnson who takes action and don't let a corrupted company rip his ass unlike other people.

Aquanox5628d ago

Err... It's in the manual.

"Don't turn the console when it's on"

The Microsoft's Lawyer will only need to tell to the guy: "RTFM!"

lokiroo4205628d ago

The speed of the disc spinning causes the disc to come loose regardless if it is moved or not. Simple physics you stupid tools, rotation causes a force perpendicular to the spin.

poopface15628d ago

Im sorry, Microsoft should pay for the disks and give the guy a complete refund If he doesnt want to keep the 360/ 360 stuff. but thats where it stops. There is a huge problem im my country, and It lies with MORONS like this guy who believes his minor inconvenience(3 scratched disks in this case) are worth 50,000$, when there are some people with real problems. That is just moronic and pathetic, and I hope this gut isnt in America(cant see this happening anywhere else tho). Were talking about video games, not airbags or tires here(or even spilled coffee). Where he came up 50,000$ is beyond me. This case most definitely supports the ps3 fanboy argument that 360 owners are "DUMB REDNECKS."

Did he get the SUPER SECRET $16,666.66 versions of these games? I pray to GOD he looses, not because microsoft is right, but because I cant stand to think of some lazy azz getting 50Gs fore something so petty as scratched disks, when there worth 60$ max each.

Rhoic5623d ago

Not to mention there's a sticker that BLOCKS the disc tray that says "Do not turn the xbox while it is on" or whatever..

+ Show (4) more repliesLast reply 5623d ago
pp5628d ago

Microsoft should sue his ass for being STUPID like many droids on this site.

karlostomy5628d ago

The manual says: Do not move console while a dvd is in the tray.

yet he did... and his dvd was one of the 1% that scratches if you move it.

The judge should throw that sh1t outa court!

What's next? Suing macdonalds for hot coffee burns?

oh wait.

AngryHippo5628d ago

...moving the console while the disc in the drive is spinning. Anyone that does this, is kind of silly(polite way of putting it)and its their OWN fault.

Truth5628d ago

My XBOX 360 scratched games on three occasions. The first happened when I was adjusting the console like many other people do... unfortunately it was running and scratched it. The second instance was when my cat jumped up next to it and basically, put a paw on the portion directly over where the disc spins... and it scratched the disc. The third was during a sudden wind storm which knocked it over, but that was just a freak accident. Thus far however, my PS3 has scratched not one BRD... in fact, they don't seem to watch to scratch at all. And crazily enough, in the middle of all that, you guessed it... two RROD's. Ta-daaaa, thanks for rushing your console out the door Microsoft. Bastards. But I'm just an isolated habitual bad luck having person... right?

rroded5628d ago

dont get scratched disks either but still its not something they shoulda launched with.

sonarus5628d ago (Edited 5628d ago )

Don't let microsoft fool you with pretty images of 360 standing upright. Lay it flat on the floor and you should be good. My gears 2 disk got pummelled when i let it stay up right.

I got madden on 360 when my PS3 went down and 3 days later my madden disk already had some scratches even though i put 360 flat. I keep my games well and no joke i don't havea single scratch on any of my PS3 games. Microsoft should have added scratch resistant thing that blu ray has

Its still BS that they knew about it but refused to fix it but hey microsoft ftw

ultimolu5628d ago

...So we blame the consumers and not the assholes that sold the consumers a lemon.

5628d ago
ultimolu5628d ago

You're just lucky.
You managed to get one that actually works. There are people out there who were ultimately sold a lemon.

Man_of_the_year5628d ago

Some people are saying that they have had issues with their PS3's...i guess they are lemons as well?

Why o why5628d ago (Edited 5628d ago )

that issue was called 'no games'.... its been sorted for ages now

Ace_Shooter5628d ago

problems with mine. but its just like any other computer (except the PS3, bluray has scratch resistant), when you move the tower with a disc in it, it'll make the disc 'dance' and therefore create a scratch. NOW on the other hand, if you got a 'lemon' then there's pretty much nothing you can do.

GiantEnemyCrab5628d ago

No problems here going on 3 years. What are the chances of 2 people posting in a thread with no problems when the failure rate is what %99 percent now?

It's a faulty console you should be able to roll it around on the ground while playing a game. When I play records on my turntable I usually flip it upside down. I just don't understand why my records keep getting scratched and stop playing. Time for me to sue Technics.

Aquanox5628d ago

Microsoft to this guy:

"RTFM!" (Read the F**ing Manual)

YES, it's in the User's Manual and this is not a reliability issue, it's user's stupidity.

jadenkorri5628d ago

there have been reported issues of the 360 scratching discs even when vertical or horizontal without touching the console... I agree with most of you to the point that yes you shouldn't be moving it considering a wireless controller, but sh!t happens and its moved while playing...i gotta keep reminding myself that these fanboys that keep defending the 360 all live in their parents basement, so they don't know how kids are, let alone woman too... MY point is every comment is on the assumption he moved the console, please read the article, there is no description of what exactly happened to him, there is for the known issue if the console is changed orientation while the disc is running, but does not say he moved it....

+ Show (10) more repliesLast reply 5628d ago
locos855628d ago

I remember my first scratched 360 game like it was only yesterday........ NBA 2k7. The whole disc scratching thing was pretty new and I didn't know about it. I moved the xbox to lay it down and then it happened. The same day the game came out...... I was pissed!!!!

Ugly American5628d ago

I remember when I got my launch 360, and the instructions said to NOT move the console with a disc in the tray. This isn't something new... and it isn't something Microsoft failed to address. If you don't read the manual, you almost deserve to have your game scratched.

Truth5628d ago (Edited 5628d ago )

I think the point is, there were problems they ( Microsoft ), knew about and hence could have easily solved the problems before the consoles launch... and they did nothing. Which means, they screwed you and me ( the consumers ) with a faulty console. Not just for this one problem though, no, also the RROD issues. You have to admit the fail rate is simply unexceptable. If you can't then you're a XBOX fanboy through and through.

I try and play each of my consoles equally when it comes to their respective exclusives while usually juggling a 12 hour work schedule. Lately I see my PS3 getting more play time though, as my respect and once loyalty in the gaming divison of Microsoft ever so slowly ebbs away.

5628d ago
Ugly American5628d ago

Feel free to label me in whatever way makes you feel comfortable.

Yes, I do think that the Xbox 360 failure rate is unACCEPTable. But I still prefer my 360 over my PS3(see what I did there arrgh?). I;ve beat Resistance 2, lost interest in LBP, but I am still enjoying CoD:WaW, GeoW2, and Fallout 3 on my 360. What? They are multiplatform? Oops, that's right... 360 is just my preference.

Show all comments (80)
50°

XCOM's Jake Solomon Q&A - Building a Narrative-Driven Life Sim Game at Midsummer Studios

XCOM and Marvel's Midnight Suns director Jake Solomon has founded a new studio to make a life sim game. Here's a new interview with him.

Read Full Story >>
wccftech.com
330°

Microsoft's quest for short-term $$$ is doing long-term damage to Windows, Surface, Xbox, and beyond

Microsoft is pushing for no "red line" for what games could come to PlayStation, and it all revolves around Satya Nadella and CFO Amy Hood's plans to increase every department's margins.

Read Full Story >>
windowscentral.com
Brazz11h ago

"The plan to move Xbox games to other platforms is codenamed "Latitude" internally, and I know there's debate and unease at Microsoft about whether or not this is a good idea. More upcoming Microsoft-owned games slated for PlayStation are already being developed. At least for now, they're potentially obvious games you'd most likely expect. And yes, while it's true Microsoft is a prolific publisher on PlayStation already, it has typically revolved around specific franchises like Minecraft. From what I've heard, Microsoft is pushing for no "red line" for what games could come to PlayStation, and it all revolves around Satya Nadella and CFO Amy Hood's mandate to increase every department's margins. "

Yeah, they are going to kill Xbox hardware.

Xeofate9h ago

"Yeah, they are going to kill Xbox hardware."

It's for the best.

Quit stringing along xbox fans and screwing over PlayStation owners.

crazyCoconuts4h ago

Take good care of those Xboxes if you have 'em ...

outsider16244h ago

An Xbox game on a Playstation. Never in my years of gaming did i ever thought this was gonna happen.

jznrpg9m ago

It is dying anyway so doesn’t make much of a difference

+ Show (1) more replyLast reply 9m ago
gold_drake10h ago

i think it will kill off the xbox brand. windows will be fine.

but there is and would be a chance that xbox might be killed off in the future. if they fail to make the money they put in. imo.

S2Killinit8h ago

They wont kill it, but they will go fully PC while keeping xbox as a brand, and go multiplatform for the most part. They will also work tirelessly to diminish console gaming’s importance.

PRIMORDUS5h ago

It would be best if Xbox goes the way of Sega, just make and publish games. I know I myself will not support them at all with buying games from them, you all can. 🙃

ChasterMies3h ago

The Xbox brand will live for the games. I don’t expect Microsoft to entirely drop out of gaming hardware. They make Surface tablets and laptops. They’ll make Xbox branded hardware for those that want it.

shadowT10h ago

"Microsoft is pushing for no "red line" for what games could come to PlayStation"

Forza and Starfield next?

Skuletor8h ago

Starfield would be no surprise and there's the rumor that it will come to Playstation after the Shattered Space DLC, Forza (along with Halo and Gears of War) I find less likely but I wouldn't be surprised if they eventually end up on PlayStation too, especially if Xbox give up on hardware and go the Sega route.

shinoff21838h ago

Not to worried about forza. I'd rather see others like what inxile and obsidian are working on. Starfield sounds like it needs more time in the oven so let it cook first imo. If starfield and it's a small if does release on ps it'll be in the fall around the time for dlc or right at the dlc and come packaged with it.

-Foxtrot9h ago

In the words of Phil Spencer when he was talking about Nintendo last year

“It's just taking a long time for Microsoft to see that their future exists off of their own hardware"

S2Killinit8h ago

Yup. MS are a cancer to console gaming.

Aloymetal7h ago

100%!!
I wonder what happened to that dude that was always here posting those court articles with cartoons about MS spending all those billions in studios. He suddenly disappeared, I guess he doesn't like bad news when the green brand is in trouble. No new articles from him as of late...

PRIMORDUS5h ago

Yup, and it's only going to keep spreading.

Outside_ofthe_Box5h ago

Phil Spencer's words always comes back to bite him lol

9h agoReplies(7)
Show all comments (53)
210°

Price Reductions Available Now on the Digital Xbox 360 Store - Closing July 29, 2024

Xbox 360 launched 18 years ago and was a generation-defining console that invited many people to jump into gaming for the first time and connect with friends around the world. We’re thrilled people continue playing their favorite Xbox 360 games on Xbox 360, or on newer consoles via Backward Compatibility for supported titles.

Read Full Story >>
news.xbox.com
Einhander197211h ago

"we believe in game preservation"

Remember the media reaction when PlayStation wanted to shut down the PS3 store (but then kept it open)... where is that reaction here?

CrimsonWing6910h ago

What are you asking? Like, if people got pissed at Sony for that? Because they did. We also got pissed at Nintendo when they did it.

You’re getting a chance to buy what you want before they close it. Moving forward digital stores should work like Steam. It’s just in this beginning they made it platform specific and closed off. A hindsight in their part and it sucks, but what is the percentage of people buying anything off these stores and what is the cost to keep the servers up?

I get it and yes making strives so this isn’t the case every gen we go into is absolutely a must. I mean PSN on PS3 is so convoluted to buy anything since you can’t use a credit card. Vita store is gone. It’s going to go away eventually.

Einhander197210h ago

"What are you asking? Like, if people got pissed at Sony for that? Because they did. We also got pissed at Nintendo when they did it."

My point is when PlayStation did this every website under the sun was writing articles talking about how "anti-consumer" it was yet I haven't seen anything like that happening when it's xbox doing it, in fact mostly what I see is praise from media when xbox makes obviously false claims about game preservation while they close down their store and xblig and push for digital only consoles streaming and subscriptions.

What I am asking is for everyone to be criticized or praised equally.

I mean look at the way the PS5 Slim's detachable disk drive was reported, it was super critical. Even though in reality they made it easier for people who initially buy a digital only console to move to physical, it was actually a step away from digital only. But did it get reported like that at all... no.

And you can still buy stuff on PlayStation you just need to add money to your account on the website or a PS4/5.

Tacoboto10h ago

That reaction isn't here because you can still play Xbox 360 discs of supported BC titles on Series and Xbox One, and you can still buy BC titles on the current Xbox Store.

It still sucks losing access to non-BC titles but don't act like it's the same situation. Let me know when PS5 actually supports my PS3 library.

Einhander197210h ago(Edited 10h ago)

How are you going to play those discs on your Series S (which 75% of xbox owners have) or your adorably all digital Series X?

And keep in mind that BC on xbox is an extremely limited selection of games, it's less than 25% of retail releases, and way less than the entire catalogue.

It's not a solution for the future, this isn't how "game preservation" looks, it's the fake PR that makes it that much worse.

Tacoboto10h ago

I'm not getting an all digital Series X so bark up someone else's tree, creep. I have my Series X for that disc support and functioning old hardware I still buy discs for (Bought Sudeki, Super Paper Mario, and 3D Dot Game Heroes a few months back - one for each old platform).

Fact is there's a mechanism that exists for Xbox OG and 360 BC physically and digitally. PS has none for PS1 or 2 or 3. If you're gonna bring PS into an Xbox article, at least know what you're talking about.

Einhander19728h ago

"Fact is there's a mechanism that exists for Xbox OG and 360 BC physically and digitally. PS has none for PS1 or 2 or 3. If you're gonna bring PS into an Xbox article, at least know what you're talking about."

I understand that, I'm making commentary on the fact that xbox is moving to digital only (and that the vast majority of current gen xbox owners do not have a disc based option) and not towards preservation as they claim.

And obviously people can play games on the original hardware for as long as that lasts, I have hundreds of games from "retro" consoles, I own nearly 200 PS3 discs alone.

Is there some reason, you feel the need to make personal insults in every comment, I reply to what you say without insulting you. But you know whatever, it says more about you than me...

And for the record "you" was being used colloquially I wasn't speaking you directly.

shinoff21836h ago

It won't as far as emulation. The os3 was built different.

I am in agreement though. I wish Sony would sell like an ultimate console. Have it where you have to order off their site and make it have real bc. Like the og ps3 had ps2 inside so to say.

Tacoboto5h ago

@Ein You're a creep because of your obsessive comment history making everything revolve around Sony or how awful Xbox is to a point that you're now just throwing irrelevant things in any way you can.

And don't try to make "you" colloquially now just because you're wrong about me and your feelings got hurt.

Einhander19722h ago

Whatever, keep insulting me, if you think that is going to make me change my opinions or what I say you couldn't be more far from the truth.

How you choose to treat other people only reflects poorly on you. (and this time it's not colloquially)

+ Show (3) more repliesLast reply 2h ago
darthv729h ago

The PS3 situation may have something to do with no forward way to play those games on newer hardware. Not to mention the PS3 store has been around far less than the 360 store. 360 store closing was expected and they did a pretty good job making many of its digital games forward compatible with XBO and subsequently the Series as well. Ones they could not come to an agreement with are going to be left behind, but here is your chance for last minute deals for you to continue playing on your 360.

Just because the 360 store closes doesnt make all of those games you have (digital/physical) stop working on real 360 hardware. If people have physical 360 games, chances are they also have the means to play them. Just like People with PS3 games having a PS3. It would be nice if all older games worked on newer hardware... but that is not for us to decide, that is for MS, Sony and Nintendo.

Asplundh8h ago

Difference being the 360 games will still be sold on series consoles, while the PS5 only preserved a selection of Ps3 games for premium subs. If the Xbox 360 store closes the games will still be available, if the Ps3 store closes then those games are gone.

How does this contradict what they said about game preservation?

Einhander19728h ago

As far as what I have read that is not accurate, except for a small selection of games that are available through BC.

And even when the PS3 and Vita stores were going to be shut down they still were still going to be available to download if you purchased them already.

rlow12h ago

So you’re asking for equal treatment? That’s not how the world works or don’t you know? Which I can can’t believe you’re that naive. Xbox gets attacked on this site all the time. You have to ask why that was a big deal amongst the PS3 fan base? Because it wasn’t Xbox fans that were throwing up a huge stink. It’s was PlayStation fans and look at the results, Sony gave in and kept it open. You should celebrate it, instead of worrying about who takes it on the chin more.

The one thing I’ve Learned, is these companies don’t need people to defend them. They have all done things worth criticizing, but it will never be equal.

darthv721h ago

While the 360 store is closing and you will not be able to make any new purchases from a 360..... you can still download content you have previously purchased prior to the closure. The same can also be said about access to 360 games available on the XBO/Series. You will be able to make new purchases of titles that are available on the current store as well as download previously purchased content that is also compatible with the XBO/Series.

+ Show (3) more repliesLast reply 1h ago
1Victor11h ago(Edited 11h ago)

RIP Xbox 360 digital store and all its games.
It really grinds my gears that they are waiting till 10 days before closing to give the best discounts and the list as of now is 100 or less titles from the massive 360 library

Phoenix7611h ago(Edited 11h ago)

I should have enough points by the weekend to get £25 credit off MS, (hardly ever spend money on xb1), might look at a few of these.

DivineHand12511h ago

The Xbox 360 store was one of the only advantages the Xbox Series consoles had over the PS5. When I got my series X, I spent more playing Xbox 360 games vs current-gen Xbox games since that was the golden era for Xbox and several titles had enhancements such as 4k resolution and fps boost.

Closing this store will now only benefit the competition.

VersusDMC10h ago

The xbox360 store is closing on the xbox 360.

Xbox 360 games are unaffected on the xbox one and series consoles.

Einhander197210h ago

"Xbox will stop supporting the ability to purchase new games, DLC, and other entertainment content from the Xbox 360 Store on the console ->and the Xbox 360 Marketplace (marketplace.xbox.com).<-&q uot;

You will not be able to purchase any 360 games. You will only be able to play xbox discs if you have a console that support discs which doesn't look great for the future of xbox, if it has one.

VersusDMC9h ago

@Ein

Why are you repeating what i said?

You will not be able to buy digital 360 games to play on your 360.

You will still be able to buy 360 games on Xbone and Series consoles. Go to marketplace.xbox.com, that's the old browser store and not the new one.

Knightofelemia6h ago

Won't be long before Sony pulls the plug on the PS3.

Show all comments (24)