Pixel Dynamo reports an impressive example of customer service from Stardock as Brad Wardell, CEO of Stardock, requests a player's save file and personally debugs his performance problem.
A total of 2 games will be leaving Xbox Game Pass by the middle of February, 2024. This includes Opus: Echo of Starsong.
The long-awaited follow-up to the critically acclaimed real-time space strategy is being created by developers from the original team with a new, bespoke engine.
Starting today, Galactic Civilizations III is free at Epic Games Store. The free game offers run until January 20 at 11 AM Eastern. Once you claim it, it’s yours to keep.
Surely devs get reports anyway?
you will most always get a more personal dialogue going with smaller studios, especially on the pc. on consoles it also takes longer to get patch/update approvals.