780°

Feedback on PlayStation Now Beta not as Good as Expected

Since E3, select members of the gaming community have been invited to the PlayStation Now beta. As anyone knows, any service in a closed Beta is susceptible to bugs, glitches, and incomplete features; according to user feedback so far, PlayStation Now is no exception. Whether it spells disaster for the service or saves it, Sony needs to address it as soon as possible.

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blog.marginmedia.com.au
3612d ago Replies(20)
Eonjay3612d ago (Edited 3612d ago )

Good. Handle it now while its in beta. When the service launches you will want it to be as bug free and reliable a possible. Don't pull a BF4

RexDD3612d ago

I'm on the beta, and for me it's almost unplayable. I love Sony, but if it keeps on like this I don't think it will be very successful. But that's what beta's are for so hopefully they'll fix it.

Eonjay3612d ago

What issues are you experiencing?

RexDD3612d ago

Game freezes and moments of extreme input lag. The game itself is fine, no FPS drops or anything, but when I press a button the game takes several seconds in registering the button press.

And other very minor bugs like having to rent a game twice, although those will most likely be fixed.

aconnellan3612d ago (Edited 3612d ago )

Are you having similar issues with latency/pricing?

Edit: you just replied :p those sound pretty annoying, are they a constant, or does it vary from game to game?

RexDD3612d ago (Edited 3612d ago )

There are slight differences from game to game but not by much. the input lag is pretty constant, at least for me.

Edit: One thing I should mention, I play mostly wirelessly, So it's still pretty impressive that I can play the game at all. Wired connection does give me better performance, but I still get input lag and game freezes sometimes.

grashopper3612d ago

Could even be how far you are from the server running the game. Wonder where they run out of.
Never had a freeze myself.

MysticStrummer3612d ago

"I play mostly wirelessly"

According to the article, you shouldn't be doing that. How valid can your complaints be if you don't follow instructions?

Death3612d ago

How accessable is the service if you exclude the most popular connection method? Why even give the option to access the service wirelessly if it makes such a big differance in the first place?

Brim3612d ago

not every one has their systems directly next to their routers so are u telling those people not to purchase PSnow?

lashes2ashes3612d ago

If his internet is fast enough it should not matter. I have a 20mbs connection on wired and just a little under that using wifi. Well above the 10mbs high quality mark Sony stated and I have imput lagg when playing.

ShadowKingpin3612d ago

Yeah....I have 44Mbps and using an Ethernet cord and it still has issues. It's a great thing to invest in, but no way in hell will the full thing be ready in July. They NEED to push it back farther and keep it in beta to experiment with it more. It's a cool concept, but it's just not ready.

Zero-One3612d ago

There's a reason why it's a beta, you know that? So people like you can test it. This isn't final, stop treating like that. Stop treating betas like demos or something.

+ Show (2) more repliesLast reply 3612d ago
GribbleGrunger3612d ago (Edited 3612d ago )

I really think Sony should stop public betas completely. People appear to be too stupid to understand what a beta means and why we have them.

Bzone243612d ago

Yeah, people shouldn't complain about anything in the beta. That way nothing gets fixed and it ends up getting officially released with the problems. /s

GribbleGrunger3612d ago (Edited 3612d ago )

No, people shouldn't complain about a beta. People are supposed to 'inform' Sony on what isn't working properly and what they think needs changing, while Sony also test the service themselves. That's what a BETA is for.

Like I said, and you've just proven, Sony need to stop having public betas because clearly people haven't got a clue what they're for.

Bzone243612d ago

Did this article not "inform" of issues with the beta?

GribbleGrunger3612d ago (Edited 3612d ago )

"Feedback on PlayStation Now Beta not as Good as Expected."

How good did they expect it to be? Did they expect it to be so good that it didn't need a beta? If they didn't expect it to be perfect then by what degree does the acceptance of imperfection versus perfection warrant 'below expectations'?

There is no validity in 'expectation' when the product you have 'expectations' for is still unfinished and in beta testing. When the beta is finished and the product is released, THEN we can have 'expectations'. In the mean time people who are beta testing PSNow should be informing Sony on what needs changing in order to meet our 'expectations.'

To put it another way, this is what the article and headline are saying:

"This unfinished product doesn't meet the expectations we had for the finished product."

johndoe112113612d ago (Edited 3612d ago )

I think I understand what gribble is saying bzone. A beta is supposed to be you contacting sony and telling them "hey sony, I get lags and freezes from time to time and I'm using a (insert internet speed here) internet connection and I'm living in (insert state or country here).Also I think you should probably look at changing your subscription price to (insert suggestion here) because a lot of people including myself probably won't find the current one cost effective."

Instead what you have are beta testers coming online and going "IS SONY CRAZY???? Those prices are just ridiculous!!! Every time I play I get LAG LAG LAG!!!! And that doesn't even include the freezes!! I've got a 200GB internet connection So I don't see why I'm having this problem. If sony doesn't fix this fast this is going to fail. In fact, this is already a failure. What a waste of money sony. PS NOW IS ALREADY DEAD!!!!"

That's what gribble is talking about. Beta testers are supposed to test the damn thing knowing that there will be issues and inform sony of the issues. Also sony already said they need feedback on the pricing yet every media outlet is ignoring that and already saying that it's dead because of the current pricing. Beta testers are not doing what they are supposed to be doing, working with sony and giving them feedback. They are just bitching and moaning online.

Death3612d ago

@Gribble,

"Public beta's" are a marketing tactic. Data is collected from stress testing the servers, but the actual feedback is useless since the issues reported are known issues prior to the public seeing them. No one at Sony is surprised by the results. When we participate in "beta's" such as this, the goal is to create awareness of the product or service. It creates "buzz".

If the market reacts negatively to the product, it is a sign that the product isn't as ready as they thought or pricing isn't right for the market.

As an older gamer that has been around much longer than Sony has in regards to gaming, I don't see the viability of PSNow. I don't believe the market or technology is ready and feel Sony wasted the money it spent on Gaikai. Even if the technology was right, the business model surrounding streaming seems to conflict with the existing business model gaming has followed for decades. Sony is trying desperately to cover the market from every angle. All I see them doing is diluting their gaming strategies by stretching them thin along with their budget. Sony was unable to do consoles and hand helds let alone consoles, handhelds, streaming and VR. They don't have the budget, the man power, investor support, or a clear vision on what they want to do.

The PS4 is an early hit. They need to focus on that and put PSNow and VR on the back burner indefinately. If they have extra resources, those would be best served supporting the handheld they introduced not too long ago instead of repurposing it as a controller that also focuses on indie gaming.

KwietStorm_BLM3612d ago

Except there's a different between giving constructive criticism in a beta Vs saying the service is a failure and Sony should drop it completely, *while it's still in beta*. It happens all the time with these public betas. Most gamers who get into betas don't even go into it with the mentality that they want to help shape the product. They just want the early access.

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3612d ago Replies(3)
MysticStrummer3612d ago

The article is much more positive than the headline.

Darkstares3612d ago

You need to stop this campaigning on Sony's behalf first and foremost. That way your bias wouldn't keep getting in the way. This beta is doing exactly what it's supposed to do, bring awareness to issues before it comes out in its final stages. These people who signed up are likely Sony's biggest supporters so if they are saying there's problems then chances are they want them fixed quickly. What better way than to go public? Also the more people they open it up to the more stress can be put on the system so we are not like we have been many times in the past when something launches A huge cluster++++ of sign in errors, lag and other connection issues.

One question I do have, are they charging these beta testers for access?

GribbleGrunger3612d ago (Edited 3612d ago )

"You need to stop this campaigning on Sony's behalf first and foremost. That way your bias wouldn't keep getting in the way."

You appear to be missing the point entirely. I will be the first to complain if those prices stay the same or the service doesn't run well on my PS4. However, I cannot complain because the product isn't finished. I can only inform Sony of the problems so that by the time it's released, I hopefully have nothing to complain about. Why are so many people finding this difficult to grasp?

That's a rhetorical question ... I already know the answer in most cases.

marloc_x3612d ago (Edited 3612d ago )

Sony's biggest supporters are getting charged for the "privilege" of beta testing..

BX813612d ago

@ gribble
Give it a break bro. It's a beta people should complain if they want. It's informative. It also gives Sony another avenue to seek for beta feedback not just sony's website.

liquidhalos3612d ago

@gribble

I don't think you understand, the purpose of a beta is to highlight problem areas so that they can be fixed. If these people who are having issues didn't say something Sony might not realise they exist and the final product would have problems. That's the whole reason Sony have a beta program. They want your feedback, they want to know what they got right and what they got wrong. (think Battlefield 4 at release) nobody wants to see Sony make the same mistake.

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MRMagoo1233612d ago

I have no friggin clue as to why you are getting disagrees, the beta is there for exactly the reasons you say, people making these articles seem to be clueless, all they need to do is inform sony and thats it not make an article every time there internet drops out.

Darkstares3612d ago (Edited 3612d ago )

I didn't realize beta testers had to pay for access. So why wouldn't they complain publicly about the prices of the games then? If they also have to pay for the content then again they have every right to be public about the lag.

Most beta's are free because those testers know they are going to be using an unfinished product. Therefore they have no right to complain. If Sony is charging for the content on this 'beta' then is it really a beta like you suggest it is?

Spotie3612d ago

So why are you here again? What sort of constructive are you contributing? Given your comment history, it seems likely you came here solely to stir up some stuff.

What gribble says is right here. There's a difference between complaining about things not working and giving useful feedback that can be used to improve the service.

Most of what's going on is the latter, since it's not being directed at Sony(and we all know that's exactly the case).

Darkstares3612d ago (Edited 3612d ago )

Spotie,

you have one conversation bubble so don't even go there with accusations about peoples posting history. All of this feedback is being directed at Sony one way or another and the more feedback out there means the quicker Sony will want to fix it. That's the whole purpose, to make it better. We all want that, which is why I am here. There is a difference between telling everyone the service has no hope and pointing out real issues. Learn the difference.

Why did you not comment on these beta testers having to pay for access? So how is that like most beta's in the past?

liquidhalos3612d ago

Yeah how dare people give feedback in a beta. Don't they know that the idea of a beta isn't for feedback but instead it's a platform to pretend everything is brilliant with no issues. Silly consumers thinking that they can point out problems with a service. Next thing you know people will think that they can point out problems in other areas so that they can get better value for money later down the line. Remember they saying, if it's broken, don't complain and want it fixed. /s

+ Show (4) more repliesLast reply 3612d ago
KinjoTakemura3612d ago (Edited 3612d ago )

I've never had any serious issues with lag, even while I have a wireless connection to the service. The only problem I see with the service at the moment is the pricing.

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150°

Sony Patents To Prevent You From In-Game Harassment By Reading Your Emotions

A new patent recently published by Sony wants to gather biometric data of gamers to track whether one is being harassed using AI tools.

Profchaos20d ago (Edited 20d ago )

I hope this is one of those patents that never comes to fruition.

I already dislike the fact you can pay a significant amount for a online service buy associated games and content on said service and get banned from that service over potentially a misunderstanding the bans are already handed out for flimsy reasons

I'd rather see money invested in a ban that simply removes the offensive players ability to communicate with unknown players allow them to continue party chats with friends but not with Joe blow on cod.

exputers20d ago

Agreed. Blizzard recently banned a college Overwatch 2 player who's dependent for saying "shit." Pretty harsh.

Profchaos19d ago (Edited 19d ago )

How rediculas really. You can't say a word that's allowed in most PG films and prime time TV but the game is based around killing the enemy team using guns, explosives etc.

It's just backwards.

just_looken19d ago

What your talking about is called block list

In 2006 a spaceship dropped of the playstation 3/xbox 360 i say that that generation was the last great gen with game functions/tech that has yet to comeback

Anyhow the playstation 3 if you block listed a id they could not talk to you in chatroom with either text or voice. But that was pre mind fucked 2018 when people were more human than sheep.

But hey gta 6 is coming out billion dollar budget without a single player custom character creator and without singeplayer coop off/online something saints row 1-3 had on the xbox 360.

z2g20d ago

Take my social security and bank account numbers too! Here’s a picture of my wife and our address.

phoenixwing20d ago

Cmon where's the pictures of your children. Don't hold out on them.

H920d ago

At this rate I feel Sony will eventually sell a room to play games in it where they can monitor your every breath

jambola19d ago

I genuinely get a bit worried sometimes when a friend says something that could be offensive In a party
Because I have no trouble believing some bans would happen when in a private party for saying something wrong

SegaSaturn66919d ago

I want them to censor erotic content by measuring my groin temperature so i dont get too distracted while playing black ops 2.

Popsicle19d ago

Terrible idea. Not only do I not consent to providing my biometric data, the potential for mishandling biometric data is almost a certainty. Positive stress and negative stress can produce similar changes in biometrics. Interpreting the precise emotion a person is feeling is not only invasive but could be easily misconstrued. I hope this never comes to fruition.

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130°

Sony Could Increase Your Game's Difficulty If It Sees You Complain About It

Sony has recently published a new patent that wants to dynamically handle the games' difficulty and gameplay based on the player's emotions.

jznrpg20d ago

This is something I might use. Sometimes I play some good games but they don’t have difficulty option and are a little too easy.

Profchaos20d ago

Souls games will be like that players struggling make it harder

PassNextquestion20d ago (Edited 20d ago )

I think if used correctly it could work well

jambola20d ago

cool idea
cool idea for horror games especially
the way it's explained here sounds like it could never be forced hopefully, so that's ok with me

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280°

Sony Taps Bungie's Head of Revenue to Lead Live-Service Games

Sony has recruited Bungie's head of revenue Jaremy Rich to head up its live-service gaming division, Rich has announced on social media.

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techraptor.net
ChasterMies40d ago

Please do not put Destiny’s monetization into Sony’s first party games. The monetization is what’s driving players away from Destiny.

just_looken40d ago

The new temp boss is the sony cfo bean counter so i can see this being a thing get every penny.

Cacabunga40d ago

PlayStation officially losing it.. fans will never support gaas games

just_looken40d ago

@car

The new boss did a interview in japan he wants to tap into the mobile market like nintendio so he give 0 fucks about gamers/fans

https://www.pushsquare.com/...

Redemption-6440d ago

@Cacabunga
You only speak for you and those who think like you, but most fans will support what they want. Playstation and PC fans are literally supporting Helldivers 2 and that is a gaas. Maybe you wouldn't, but many more would if they like it.

Huey_My_D_Long40d ago

@Redemption-64
Look, Im not making any judgement calls about this guy, but I will say that Helldivers 2 GaaS model is unique to Helldivers, and legit the only other game I can think of thats similiar was the Avengers game except HD2 pass is still better.
The fact that you can earn in game currency in a way that doesnt make you feel like you have to grind forever, as well you being able work on that pass that you bought...on your own time without a time limit...that right there is fucking huge to me, and I can't name any game other than avengers that avoided trapping players with FOMO logic...I think GaaS on HD2 shouldn't be compared to the rest of the industry...it should be copied.

Einhander197240d ago

Cacabunga

Helldivers 2...

Redemption-64

In Europe it's a 60 40 split favoring PC.
In the US its a 60 40 split favoring PS5.

So PlayStation owners supported the game just fine, it's not getting carried by PC or anything like that.

FinalFantasyFanatic40d ago

@just_looken,
I'm perfectly fine with the way Nintendo entered the mobile market, I never touched their mobile games, meanwhile, the console/handheld stayed the way it is. As for being a bean counter, he's probably going to reel in these massive budgets that Sony's studios have had lately, I haven't played Spiderman 2, but I cannot see how they almost tripled the budget for that game.

@Redemption-64,
That's an exception to the rule, I'm expecting a lot of these GAAS games from Sony to fail, to be fair, they only need a few to succeed, but I would have preferred that they put more of their resources into other types of games.

+ Show (3) more repliesLast reply 40d ago
DivineHand12540d ago

True their monetization is driving players away and at the same time, their decision to chop out content and convoluted systems is keeping new players away from the game.

Joe91340d ago

I don't think that will happen based on how things worked out at Naughty Dog now that we know what we do, seems they had the option to fully commit to live service games or stay making single player experences so they gave up on their live service game. We are not sure how things came about with Bend making a live service game but I hope that was not a forced situation. Sony doesnt seem like they are forcing studios to switch up but we will see, Sony's bread and butter is single player games it is how they dominated the console market.

Obscure_Observer40d ago

Yeah, I though Sony learned something from all their failures in the LS segment under Bungie´s disastrous leadership and supervision which led to games been cancelled, studios closed and all the people laid off.

Looks like Bungie still plays a major role in Sony´s LS initiative and Sony is not backtracking on their GaaS plans.

S2Killinit40d ago (Edited 40d ago )

Are we forgetting that Destiny is also a highly successful franchise? I feel like that definitely deserves mention here.

Besides, there is no reason why a person cant learn from past experiences.

Joe91340d ago

I agree, people act as if Destiny flopped when it came out lol it took 9 to 10 years for the numbers to fall yet people are still playing it add the success of Helldivers 2 no wonder Sony is going forward down this path.

S2Killinit40d ago

Personally, I see no problem with Sony also having service games as long as they make good ones, and more importantly they deliver the AAA story driven games that they are known for. So yeah, I agree 100% with you.

+ Show (2) more repliesLast reply 40d ago
Christopher40d ago

I mean, this person made some pretty bad decisions at Bungie. I hope they've learned from them because I definitely don't see those type of ideas as good for PlaySation in general.

CrimsonWing6940d ago (Edited 40d ago )

Honestly, what’s to learn from? How to make people happily continuously dump money into a single game over its life-time? Buy season passes continuously for several years with a smile on our faces?

GaaS is a design decision that is everything wrong with this industry. The fact that Helldivers 2 did so well and people defend the monetization because it was $40 and is a fun game, scares the sh*t out of me to see that the door is open and all shift will probably be to replicate that in future games. We already know the ROI for traditional game dev cost isn’t doing it for them.

I thought with Jimbo leaving we’d see a change for the better… I’m not so sure now.

S2Killinit40d ago

Service games are being offered by everyone. Sony cannot afford to only create single player AAA games. No one can. They already said they will be doing both.

Abnor_Mal40d ago (Edited 40d ago )

Ps5 gamers in 2023 seemed to play more live service types of games, so regardless to how people feel about them, numbers don’t lie and Sony is going where the money is. I mean look at the excitement around Helldivers2, people are showing that they want live service games.

Christopher40d ago

They play long-time existing live service games like CoD, Fortnite, Apex Legends, Destiny 2, and the like. Mass majority of new live service games are considered failures and aren't moving gamers away from older games.

just_looken40d ago

Yep the huge issue with live service is they need paid players along with a reason to play them.

You forgot mobile market that also taps into that player base as well as the eve online style games there is only a certain amount of krakens/whales blind supporters compared to the amount of live service games we have its not sustainable math wise.

700 restaurants making food for every seat for 1000-3000 eaters just does not work out

Einhander197240d ago (Edited 40d ago )

Christopher

I am not a big live service fan and literally own zero of the games you listed, but that is not true, unless you call games that aren't the top games to be failures.

There are tons of live service games that are profitable.

Games don't have to be the biggest game ever they just need to make more than they cost.

I challenge you to show professionally prepared data that shows that more live service games fail than make enough to keep going.

Because all the data that I have seen shows that live service is less of a gamble than making a big AAA budget game which needs to survive off retail sales.

FinalFantasyFanatic40d ago

I sometimes wonder if we're at saturation point, where it's hard for a new game to join those ranks unless it's particularly exceptional, people only have so much time and money to devote to these types of games.

romulus2340d ago

Correction, they have no issue playing good live service games

shinoff218340d ago

Lol it's not even a quarter of the ps5s sold. Helldivers may have been a hit but let's not say most are enjoying it because truth is most(the real most ) don't care about it.

S2Killinit40d ago (Edited 40d ago )

I play what is fun. If a live service game is good I’ll play it as long as its not a money scheme which Helldivers is not.

And Im a single player gamer.

mastershredder40d ago

How do you kill a franchise that already been killed?
Destiny’s grind, cash-in-on-playbass-cha-Ching, and pop-culture-insertion mainstream-me-too bs totally killed any rep Bungie had. Sony/Bungie, if you are doing this to ward-off players, it’s already working.

crazyCoconuts40d ago

Headline truncated:
"... off a cliff"

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