ID.Konami.net undergoing "emergency maintenance work"

As most, if not all of you probably know, Konami's ID site has been crashing and refusing to load since the Metal Gear Online Beta was released worldwide. The site is now undergoing emergency maintenance work today to correct the problem.

[jones smokey]

its about time i hear from them, i have been trying to get the code since i woke up this morning, all i am seeing is page expired!!!! get it fixed quick so i can play mgs4 online, i know it is just a beta test but i still wanna play it =(

[kingOVsticks]

i will be reeeeeealy pissed off if they don't fix this soon and what are they going to do when the game comes out on june 12th? I hope they fix it so you can just use your psn id and the konami id is optional.

[belal]

be working on it !

or else they will be meeting my fists !!!!!!

im så darn angry!

firs they let me update a patch and that takes like 1 houre and 45 mins!

and now i cant even register

[ar]

"im så darn angry!"
Calm ner a bit. ;)

[Bladestar]

I find it funny... the picture you are using... showing xbox 360 unreliability... what would you call this? it seems Konami is having a hard time keeping up... I wonder why they didn't use PSN... I think Sony's policy of letting developer use wherever means they want to make PS3 games is a double edge sword... if Sony would require the use of their already established and more robust network than any single developer can provide... this problem would be more manageable. I know Sony does not have a single unified network for Online play.. but if I am not mistaken they do have it for logins... so, why is Komami doing their own thing on this?

By the way, I don't think is Sony's fault when it comes to the technical stuff... I just think this is the result of a "do wherever the hell you want environment... some developers as proven by this situation arent ready for this kind of stuff... compare to other companies that already have stuff like this in place like EA, Epic and others...

[NeonSkull]

this is why they run a beta, so they can iron out or fix issues such as theses.

[poopsack]

Are you sad because an unfinished beta can be compared to a final release... of a console?

[Fishy Fingers]

Honestly I have no idea why they went this route. Surely even though Konami come up with the means, Sony must still approve it.

I can only assume this is something to do with the beta, I doubt that they will stick with this for the actual release. At least I hope not.

But realistically, its not that big of a deal, the problem has just been the amount of traffic trying to access the ID site. It actually walks you through each step in-game and even links you to the sign up site straight from the PS browser.

Still, I agree it would of been much easier to just let us use our PSN ID's.

Anyway, just go buy one bro ;)

[Mc Fadge]

I've managed to get not 1, but 3 Konami IDs completed and confirmed. I guess they didn't see so much demand for the beta? Not a very good excuse, but at least they're fixing it. Wish they gave us something to do in the mean time, create characters etc. but oh well! ^____^

21st shall definitely be a wonderful birthday. New 40" TV, and a MGO beta, I can hardly wait :'D

[meepmoopmeep]

oooh, lucky you, those are great birthday gifts man! My birthday saw GT5:p NA release and supposed MGO Beta download date.

anyway, i'm lucky i registered for the Konami ID the day the PS Blog was up, so there wasn't as much traffic. whew!

now my only problem is that i forgot my Gamer ID password (the numbers only one). Too many gosh darn ID's to keep in my head! damn you Konami! gRRRRR!

[Mc Fadge]

It isn't that important after all, 1234 would do :P

[Bathyj]

1, 2, 3, 4.

Thats amazing, I have the same combination on my luggage.

[DexTh05]

I just went to the site and it seems to loading just the first two pages and then crashing, so i guess they are making some progress. I cant wait to start playing this game.

[Fishy Fingers]

Well we've all got until the 21st so there is plenty of time for them to rectify the situation and allow us to get our ID's in time.

[insanemcbain]

i managed to register today, just takes a little persistence.

edit: just thought i'd mention that here at work 4 of us have been trying to get registered; all have been successful with firefox. when trying with ie it always failed? perhaps a coincidence???

[EZCheez]

IE kept giving me certification errors on the site and would never load the page.

After installing Firefox and telling it to permanently accept the certification data, I got it. After a few tries of course.

[Bathyj]

Its a M$ conspiracy to stop MGO becoming popular.

I'm kidding, I'm kidding, but if a couple more people say it there will be a rumour report on N4G in a couple of days saying the same thing. ;)

[seansteel31metal]

about f--king time

[sick1nyne]

I just did it, but it took me 10 tries and you have to be FAST!!!

This is crazy......

[Hulligan85]

I made an iMacro script to take out the tediousness of it.

Finally managed to get one about 30mins ago.

[tordavis]

Sony should get Microsoft to add LIVE to the PS3 architecture somehow.

[BIGELLOW]

Or else, Konami shouldn't have required us to create an additional account through their website. The problem is with Konami's website. The problem would have existed in the XBOX 360 if they had asked users to visit their website and create a separate user name to register for the game.

If Konami had just stuck with using the PlayStation Network as-is, and just kept it with the PSN ID/Name, this would never have happened. It is my guess that they are just greedy and want to collect demographic information for themselves.

[Fishy Fingers]

No thanks.

No mod support, no developer freedom, no freebies.

[sorry_no_CODs]

The issue is with Konami not using PSN handles for the process. This process of registering a new handle per game should have been left behind with PS2's online mistakes. The whole reason for our PSN handles is so that we can have the same name across all our games (exactly like Live). All other games utilize them so why Konami isn't is beyond me.

Maybe Sony needs to start being a bit less "open" in regards to PSN.

[tordavis]

My point is that Xbox Live architecture is already setup to use the same account names and passwords across the board. This not only includes LIVE, but also studio owned LIVE servers, websites that use the LIVE api and even Zune. So if Sony used LIVE and Konami did the beta sign up over LIVE, you could have logged into your LIVE account from the Konami signup page and all your information would have instantly been applied from your account. If you are unaware of this great technology, check out Bungie.net or forzamotorsport.net or the PGR site. All kinds of data from your LIVE account can be accessed on the web through the API. It's cool stuff really.

If Sony asked for LIVE right now and Microsoft accepted, all of you would be believers because stuff like this Konami debacle would not happen.

True Gamers agree
Fanboys disagree

[BIGELLOW]

PSN has the exact same implementation. Konami just chose not to use it. That's what I don't get. All other games I own use it. I don't have to supply a special user name... they all use my PSN user name.

[BIGELLOW]

I figured out a work-around that seems to work, but you have to be fast and have a bit of patience.

Getting past the first couple of screens very quickly got to be easier (with lots of practice)... but the long registration form is what killed me each time.

So, here is what seems to work:

1) Get to the long registration form as quickly as possible... then RELAX. Fill out this form very carefully and slowly. Remember that the KONAMI ID NAME must be all lower case and the password must have at least some letters in it and be at least 8 characters long... whereas the GAME ID NAME must be different and the password must be ALL NUMERIC.

2) DON'T submit this (you'll get a timeout)... just make sure it is fully filled out and ready... keep the screen near the submit button. Then, open a new tab in your browser.

3) In the new tab, visit the Konami ID site again. Go through the first set of screens very quickly and if you manage to get to the long registration form and it loads completely (and quickly,) switch back to the tab that was fully filled out and quickly hit submit.

4) Be prepared for the confirmation page. As SOON as it loads, quickly scroll down and click REGISTER. Don't bother looking over your information, because it will time-out.

After many tries, this seemed to work for me. FINALLY. It seems the system gives you a session ID that times out WAY TOO SOON for EVERY STEP. Don't they actually want anyone to read at least two words of their agreement on the second page? Apparently not.

Oh, and if you get the generic "Our servers are down" type of message instead of the usual "we deleted your session" message... you can recover from this by entering this into your browser's address bar and hitting enter:

javascript:alert(document.coo kie='');

If a blank alert box pops up, your browser supports this and just nuked the cookie for the site you were visiting. This should let Konami's servers to let you try again sooner, rather than giving you this generic message for a while.

Hope this helps. I kept at this for a while until I discovered exactly how Konami's servers were trying to handle this situation, then came up with this solution to circumvent their silliness. It would be much better if they didn't have this problem to begin with.

[Skerj]

You sir deserve bubbles, the dual login trick to bypass the server timeouts is what got me through. God Konami needs to be ashamed of themselves for that travesty of an ID service, even though the site is moving way faster now than it after Monday.

[machete squad steve]

I have been trying to get my ID for 3 days now, took 5 min using you directions. Anyone having trouble with this follow these instructions they work.

Bubbles too you!!

[Adamalicious]

Yeah - I don't know what's up with their session timeouts. Possibly their session table is just overflowing to the point that it's constantly getting truncated. I already managed to get mine, but nice work coming up with a haXXor workaround - I didn't even bother to try and outsmart the server :)

[jmare]

Finally got mine. And ironically also got another beta key that I don't need. If anyone still needs a beta key, PM me and I'll give it to you. Be quick, though. No that this is done it's COD4 time.

[Don Ahid]

This idea works thnx

[Anilom]

Thank you so much for helping out M8!! bubbles for you!!

[pharmboy044]

Everyone thinks this is Sony's fault but I have to remind everyone that Konami, for some unknown reason wants to use their own servers for this beta. Hopefully, when the actual game comes out Konami gets their head straight and uses Sony's dedicated servers.

[Toxic Shock]

Playstation user base is large Konami should have seen this coming

[belal]

damn!

i couldnt fin a user name lol

[pricklypete]

Make a sandwich thats sony's resolution for everything... jesus.

LOL.. mmmm sandwich..

for the update which i still have to DL i'm sure i can make a 10 foot hoagie.

any good ideas of what to put in?

someone should make a recipe blog for PS3 sandwich ideas.

I'm too lazy, but i would contribute

[Skerj]

I believe it was Capcom who said to make a sandwich. http://blog.capcom.com/arch... Nice try though.

[pp]

i'm not even going to bother downloading metal gear online because i have the best multiplayer game (COD4)

[Fishy Fingers]

No its because you dont have a PS3 you nub.

If you feel the need to troll at least do it well.

[Don Ahid]

COD4 WONT B THE BEST MULTIPLAYER GAME WHEN THIS IS OFFICIAL RELEASED WIT MGS4

[belal]

there any other way to get signed ?

[belal]

cod4 is just booring after a month

ou dont even need skills just shoot and you will kill

[The Dark Knight]

i agree, cod 4 is old, all the new onlines are coming, killzone 2, MGO, GTA IV

we just have to let go of the old onlines

[DailyAddict]

First of all, it's Metal Gear. Regardless how much prep work they could have done, the servers were going to crash from the sheer amount of people that are going to be using it.

But, they messed up on several levels, which are aiding to extra problems. First off, the 9-digit code oversite is a huge problem and that screwed them from the start. Adding to that, they should have been telling people to register for the Konami ID's when they received their beta DVD almost 2-3 weeks ago instead of having everyone do it at once. These two issues combined just completely nailed them and I really hope that someone at Konami is getting a swift kick in the ass for it.

[jaaz]

The beta runs for a couple of weeks. I'm sure the Konami servers will calm down after the beta starts on Monday. If you have to wait one or two days to start playing the beta, it's not going to kill you.

[machete squad steve]

bubble just for it, "Tecknoviking for duke"!

[akaFullMetal]

the site comes up now pretty quick, but after putting in your information it dies on me, so you get through 2/3rd of the way

[PirateThom]

I honestly don't understand why Konami have insisted on this whole registration thing for all users and then not had the foresight to make sure their servers were up to the task of doing it.

[monkpunk1]

The beta took 8 hours to completely download (one that needed to be babysat) and then when you are through the ridiculousness of p2p downloading you have to try to register with konami. Which is impossible due to the website being swamped. Really looking forward to this beta but oh my god the headache. Better be bloody good after this farce!

[Exile__]

I hope they get this fixed today..