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$990m Bill for Xbox Red Ring of Death

Computer giants Microsoft are facing a $990m repair bill after their Xbox Elite consoles were hit by the notorious "red ring of death".

The console was originally thought to be immune from the problem, which permanently freezes the unit after a ring of green lights on the power control button turn red.

Now, hundreds of angry owners are sending back their consoles, which are being shipped to Germany for repair. But the fault remains a mystery.
Alternative Sources:
BIoodmask - contributor
Published: 549 days 18 hours ago | News | Xbox 360 | Industry News
 
 

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chaosatom - 549 days 18 hours ago
1 - Microsoft grows money on trees. I don't feel sorry for them.
People who I do feel sorry for:

People who are getting RRODs and getting Arcade shove up their throat.

Microsoft is just losing customers quick.

If assuming 19 million are sold, and 33% off, then we have 12.73 million. I know it's not right but Microsoft is losing customers quick and Sony is gaining a upper hand quicker than we think.
1.1 Hydrolex | 549 days 18 hours ago - User only got 1 bubble - Show
1.2 Hydrolex | 549 days 18 hours ago - User only got 1 bubble - Show
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QueefyB - 549 days 18 hours ago
1.3 -
hey chaos i agree man and also your math is really good you must be a playstation 3 player because i think only playstation 3 players have gone past addition and subtraction
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360degrees - 549 days 18 hours ago
1.4 - Once again Microsoft shows what a truly
admirable company they are by CLEARLY going out of their way to satisfy and appease their customers and resolve any RARE incidents that may unfortunately occur with their Xbox360 Video Gaming Systems ..

Microsoft should really be commended for their unwavering Customer Support, and continued loyalty to their satisfied customers
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ice_prophecy - 549 days 18 hours ago
1.5 - 360degrees
33% Is not rare unfortunately. Even a 3.3% failure is not considered rare in medical terms.

>.>
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CaptainHowdy - 549 days 18 hours ago
1.6 - i'm glad i have my other console 2 rely on
at this rate, MS is going for that "at ANY cost" strategy to try sell the most consoles they did last cycle. If you're taking that much of a hit...is it worth it?
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SacT0wnF1n3st - 549 days 18 hours ago
1.7 - Yo 360degrees...
How can you say that MS try to satisfy and appease their customers?

My definition of satisfying and appeasing the customers are releasing reliable hardwares, and not let those who have RROD 360s wait for months to get their fixed up 360s back.
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__Lawyer__ - 549 days 18 hours ago
1.8 - I concur!
I too speculate and ponder just how many 360 consoles were sold and are still functioning properly. I would take an educated and well formed hypothesis and come out to around 12.75 million functioning consoles as well as thats probably the reality.

--CASE CLOSED--
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Kigmal - 549 days 17 hours ago
1.9 -
LOL this is actually good for people who own a an Xbox 360. Free 3 year warranty!!!! XD Sucks for MS but they have the money to pay that off I bet
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butterfinger - 549 days 17 hours ago
1.10 - @ 360 degrees
I commend MS for not recalling the 360 and fixing the problem entirely. They truly did their customers a world of good by allowing the problem to still exist today, 3 years into the 360's cycle. I am sure Sony commends them as well:)
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sonarus - 549 days 17 hours ago
1.11 -
I can understand Xbox fanboys but i really cannot stand Microsoft fanboys. Open your eyes and see microsoft corporation for what they are. Don't blind yourself in the name of N4G fanboy wars
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mistertwoturbo - 549 days 17 hours ago
1.12 -
Yup Microsoft has trees inside they're offices that actually grow money.

Heck, they could afford to drop $50mil on DLC instead of making a new game. Surely they could afford to spend $782 million on their mistake. Pocket change I tell yah.

And anybody going to point fingers at me saying "You're just a Sony Fanboy" yadda yadda yadda. Just know that I like the 360, I just hate Microsoft.
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PS3forTheLose - 549 days 17 hours ago
1.13 -
I feel sorry for them because it shouldn't have been there in the first place.
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morganfell - 549 days 16 hours ago
1.14 -
Just wait until this November if you want to hear some real screaming. Just in time for Gears of War 2 we have the first wave of 360's with 3 year warranties expiring. It is going to be a hell of a crying session.
1.15 RocketRaiders | 549 days 16 hours ago - User only got 1 bubble - Show
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scottie2521 - 549 days 16 hours ago
1.16 - i've been saying this all along
the number MS reports sold means nothing

when my 360 broke, i got a new one right off the shelf each time because i had Best Buy's store warranty on it. 3 consoles off the shelf.

i count for 4 360's, even though i only bought one. and when you replace a product under warranty, if you want the warranty on the new item you have to re-buy the warranty everytime. $50 each......that's another reason i decided to just move one.
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morganfell - 549 days 15 hours ago
1.17 -
My HALO edition was purchased brand new on the day it launched. I had 3 Pro's prior that which had RRODed on me including a Pro launch model. One of those was the second refurb. It arrived, I took it out of the box, plugged it in and viola! Instant RROD. Microsoft gets the loyalty they deserve.

When I got my HALO edition the play and charge kit came with it and it was broken out of the box. Now my power down charge doesn't work. If my controller and/or HALO headset is plugged in and I power the unit down it is supposed to go into low power mode, charge the device and then completely shut down. Nope. It stays on. I let it run one time for 24 hours and it still won't auto shut off. It doesn't matter if you unplug the device and plug back up or whatever. I can feel this thing preparing to die.

Also it has now frozen on me twice in the past week, including last night. The power button wouldn't even work. I had to unplug it.


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thereapersson - 549 days 14 hours ago
1.18 - @ 360 Degrees
If anyone on this site is a blind fanboy, it has got to be you. Jesus Christ, talk about brand loyalty and spinning faults.
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thereapersson - 549 days 14 hours ago
1.19 -
"1.4 - Once again Microsoft shows what a truly
admirable company they are by CLEARLY going out of their way to satisfy and appease their customers and resolve any RARE incidents that may unfortunately occur with their Xbox360 Video Gaming Systems ..

Microsoft should really be commended for their unwavering Customer Support, and continued loyalty to their satisfied customers"

Are you just Zhuk posing in an alternate account?
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LJWooly - 549 days 12 hours ago
1.20 -
No, Zhuk is tongue-in-cheek, whereas this poor soul might actually be deluded enough to believe what he's typing. One can only assume, though.
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Hoggy1983 - 549 days 12 hours ago
1.21 - Completely unsubstantiated!
For those of you who dont know the Mirror its an absolutely pathetic source for journalism. They always publish massively exaggerated stories whether its current affairs, football or now consumer goods.

I honestly wouldnt be surprised if it was simply a slow news day and the journalist pounced on a couple of incidents of rrod and turned it into this. Furthermore, he states hundreds, well how does 999 broken consoles equal £500m?

Im not saying Im unwilling to accept a story such as this might be a reality, but honestly guys, Ive read so many stories from the Mirror that are utter rubbish. I guess I just need some further evidence before Id be convinced, has anyone on heres Elite died recently? Mine hasnt.
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SL1M DADDY - 549 days 12 hours ago
1.22 - RROD is ultimately why...
MS's 360 is not going to place in first or second place this gen. They will ultimately die off and MS will begin shiping their next console while dropping all support for the 360 much like they did for the original Xbox. It's a shame too, I love the games the 360 has to offer but the RROD is just one heck of a killer. Even with the low price of the Arcade, the 360 just can't seem to sell as good as it could be without the reputation it has with te RROD.

PS: LOL @ 360degrees - Trying too hard at being a fanboy I see...
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beavis4play - 549 days 12 hours ago
1.23 - hoggy1983, i'm not trying to offend you but i have a question.
it's more of a curiosity actually.
if the mirror is a pathetic source of journalism; why do you keep reading it? you said you read so many stories from the mirror that are rubbish.....why did you keep reading it?
1.24 sumfood4u | 549 days 11 hours ago - User only got 1 bubble - Show
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Hoggy1983 - 549 days 11 hours ago
1.25 - Beavis
I appreciate what you're saying but I dont keep reading it. Its just through being a UK citizen that I come into contact with it. Furthermore, I think its rare that you'll find a newspaper that has a daily "busty babe" on its covering going hand in hand with good journalism.

Its actually quite ironic that the newspaper that i do read (The Guardian) has today published Trinity Mirrors (and other newspapers) financial fortunes seing its share price plummet 81% from 480p to 91.5p since Jan 07.

Anyway, back on topic lol, I'm not wanting to appear as a blind 360 fan as Im open to this story being true but I wouldnt count on the accuracy of the Mirror which many are taking for granted.

Edit: Lol, a disagree? Oh well
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kazuma - 549 days 10 hours ago
1.26 -
@1.4
funniest stuff i read all day
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I LOVE my xbox - 549 days 6 hours ago
1.27 -
What is wrong with everyone? They don't see the CLEAR SARCASM in 360degrees' post? COME ON. Look at his NAME. 360 DEGREES.
Sheesh.
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Nostradamus - 549 days 4 hours ago
1.28 - 115 disagrees??
Thats gotta be a record, I havent seen that many before.

360degrees was probably being sarcastic though.
1.29 MADGameR | 549 days 3 hours ago - User only got 1 bubble - Show
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jessupj - 548 days 22 hours ago
1.30 -
Yeah guys common, it's cleary sarcasm. I thought it was quite funny actually. I'm gonna give you a bubble because no doubt every one has taken them away.
1.31 sumfood4u | 548 days 19 hours ago - User only got 1 bubble - Show
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jadenkorri - 547 days 16 hours ago
1.32 - @ 360degrees
152 disagrees and counting...im sure MS does right once and awhile..
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Wildarmsjecht - 549 days 18 hours ago
2 -
This after the initial billion dollars set aside for warranties?
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Panthers - 549 days 18 hours ago
2.1 -
I believe it was 3 bil set aside.
2.2 mesh1 | 549 days 15 hours ago - User only got 1 bubble - Show
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jadenkorri - 547 days 16 hours ago
2.3 - sry mate
but the rrod still exists, it is lower than the big 33%, but it still happening, even to their "fixed" and "redesigned" consoles... my friend bought an elite not too long ago and it rrod on him a week later, luckily he was able to r/t and get money back, they didn't have another console to give him, but he bought the other one at Zellers i believe, still working... Regardless, everyone puts MS on such a high pedestal for offering the 3 yr warranty, that if they learned the truth behind everything in offering the warranty, im sure it would change their minds about MS...now im not saying Sony is perfect, they have their flaws, espically when you discover that you need your receipt when you go for your 1 year warranty.... but really it com,es down to the lesser of two evils.
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xxGrimLogxx - 549 days 18 hours ago
3 -
500 million pounds is almost a billion dollars. This is insane if true.
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BIoodmask - 549 days 18 hours ago
3.1 - Yeah
it is 782 million USD. I used the google conversion calculator. Hopefully it is correct. 500m Euros came out to 782,215,000 USD but I just rounded it down.
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xxGrimLogxx - 549 days 18 hours ago
3.2 -
Hmm, £500m should be pounds not Euros which would be about 990 million dollars.
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Max Power - 549 days 18 hours ago
3.3 - 500,000,000 pounds is...
991,149,070.7 usd
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BIoodmask - 549 days 17 hours ago
3.4 - @ Max Power
I used google conversion chart and it came out to 500m pounds = 998m USD rounded up. The moderator will be updating the story for me. I apologize to readers for making mistake. I am not European so I did not know symbol for pounds...I thought it was symbol for Euros.
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thewhoopimen - 549 days 16 hours ago
3.5 - @3.1
http://www.google.com/searc...

Tryin to pull a fast one eh?
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Max Power - 549 days 13 hours ago
3.6 - to blookmask and all...
i used the converting widget on my computer which gets update when ever its activated. so i imagine that Yahoo! Finance (which is the host of that widget) is accurate on their calculations. and within the four hours between posts the usd has gone down to 987,900,160.1 (500 million pounds)
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QueefyB - 549 days 18 hours ago
4 -
wow that is a lot of money does anyone know how much xbox 360 players have sued microsoft for smoke inhalation
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Hagaf22 - 549 days 5 hours ago
4.1 -
the crazy thing is-- this is just for the elite model, not the others, imagine the total amount!!! Sony's 2 Bil loss is looking mighty small right now....
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NightVyper - 549 days 5 hours ago
4.2 - MS is not made of money
MS is a 50 Billion dollar a year company and Sony is almost a 90 billion dollar year company Those losses are effecting MS more then they let on. If sony is complaining about profitability and they are twice the size i would love to be a fly at MS these days at some point share holders will say hey we need to stop this.
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QueefyB - 549 days 18 hours ago
5 -
hey i just remembered dennis dyacks birthday is coming up on the 14th( http://en.wikipedia.org/wik... do you guys think we should send him for a gift i was thinking of sending him a job application form to fill out once the first review of too human comes out
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ChrisGTR1 - 549 days 18 hours ago
6 -
LOL. damn ms. they should seriously let someone else make all their stuff cause they suck at it. but w/e at leased they extended the warranty to 3 years.
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SacT0wnF1n3st - 549 days 18 hours ago
7 -
That sign is for pounds not euros. 500 pounds equals to almost 1 billion dollars not 782 mil.

http://en.wikipedia.org/wik...
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