Microsoft's Xbox 360 Issues: Just How Bad Are They?

CNBC's Silicon Valley Bureau Chief Jim Goldman - Nov. 29, 2007:

"It's the kind of news at the kind of time that Microsoft must be brooding over: the blogosphere is rife with meltdown messages from Xbox users all over the country. Extended play--the kind associated with new blockbuster titles like Halo 3 and Call of Duty 4 -- leading to system crashes, overheating, and frustration."

Goldman interviews the gamer and attorney who are currrently involved in a class action lawsuit against Microsoft over the Xbox 360 meltdown. He also speaks to Microsoft and a Wall Street executive.

[lockload]

UPDATE: More than 310,000 Xbox 360 consoles sold in the U.S. for the week of Nov. 18, including Black Friday, rounding out its third holiday season on the market. While Xbox 360 consoles continue to generate great consumer demand, the strength of the Xbox 360 ecosystem remains unmatched by any console on the market.

360 outselling the PS3 2:1

PS3 fanboy am cry..

[Meus Renaissance]

In America. 360 outselling the PS3 in America.

[Peekay]

insecure much?

this article is the same dam one posted three times.

And also - aren't these estimates? why does everyone keep saying sold definitively? If true - good for Microsoft.

[The Killer]

the best way to make it clear is by showing numbers and percentages comparing to the previous week and non of the 3 consoles have don that! so shut it!! we dont know if 310k sold in 1 week or 3 week!! if it was in 1 week then they should have said the numers comparing to the previous week!! but we all know how especially MS ability of spinning numbers!! i remember last year they said they have sold 10M console then after 1 or 2 months the confirmed they surpassed that number and after 10 months they say 360 sale is 11.6M!!! man i cant trust them with numbers!! i rather trust sony percentages than 360 numbers!!

[skagrerrrr]

had any issues with my 2 xbox360s

[The Killer]

its because u have 2 360's!! so the pressure is less on each! but if u had 1 then its over!! if u have enough money then y dont u buy a ps3??
its good to have ps3 and 360 togather!! but i prefare sony product bcuz they r reliable!

[Meus Renaissance]

"More than 310,000 Xbox 360 consoles sold in the U.S. for the week of Nov. 18, including Black Friday"

Does that mean a week, or from November 1st to November 18th? I hope its the later because if Microsoft sold over 300,000 in just ONE week they will have blown away Sony this holidays. I mean I estimated, based on Sony's percentage increase, that they've sold around 70-90,000 a week this November, and that figure is not even half of what MS have sold IF this is in regards to weekly sales and not taking into account the whole of November up to the 18th.

[RadientFlux]

It's hard to tell, all companies spin there numbers somewhat.

[lockload]

>> for the week of Nov. 18, including Black Friday,

[mikeslemonade]

If you own multiple 360s then there is less chance of breaking. Major Nelson has 4 or 5 360s and non have broke as he claims. That's exactly what MS is trying to make you to do is to buy multiple consoles to increase sales and that would attract more developers. Since they can't sell in Japan or Europe there trying to make Americans buy more than 1 console which is a pretty messed up thing because we all know Americans are the most blind.

[THE TERMINATOR]

Where does it say it outsold Ps3 2:1?

[360Crusader]

I thought those numbers were North America as in Canada and Mexico too?

[travelguy2k]

I live in Mexico where the minimum wage is approx. $5.00 USD per DAY and a PS3 costs approx. $740.00 USD so the amount of people here that can afford one is minimal. Also the Wii is over $400 USD and the 360 Elite is $550 USD. i think the price for the 360 is so similar because of NAFTA, its built is the USA so its included in the free trade agreement, no import tax.

[razer]

This is SPAM. I see 3 articles all from CNBC and all talking about the same RRoD sh!t.

Microsoft's Xbox 360 Issues: Just How Bad Are They?
http://www.n4g.com/industry...

CNBC: Xbox 360 on the Rocks - TV News Report
http://www.n4g.com/industry...

Xbox 360 Problems? How About Reading A Book, Son
http://www.n4g.com/industry...

And these are ALL on the front page alone. Is it concidence that it's almost the end of the month?? $$$$ Do you really think that 360 people want to be flooded with this crap? Did you miss the post where MS announced the sales numbers officially?

http://www.n4g.com/xbox360/...

[Mr_Kuwabara]

A b!tch isn't it? The media giving negative feedback about a console....

[gamesR4fun]

what gets me if this was about the ps3 all you fanbots would b ok with it.

[THE TERMINATOR]

There is only 1 place this console belongs, IN THE BIN!

[razer]

tool.

@7.2: What are you this guys girlfriend or something?? Go into any PS3 post and type "The PS3 belongs in the trash" and see what kind of responses you get. You seem to want to have a site full of trolls and spammers.. I've been on this site along time and have seen it slowly go from a decent place to the laugh of gaming websites. So stop starring at my ass and at least try and contribute to the better of this site.

[The_Engineer]

I seriously believe razer gets personally offended everytime someone slags off on the 360......how sad.

[kurochi]

MS stocks.... That's where it'll hurt the most for MS. Not only do you lose money on this, the company loses it's "Respectability/Accountab ility" as a company.... (LOL) I know, it's an oxy-moron.... but if MS issued a general recall or apology on this whole issue, they wouldn't be in this shxt-storm during the holiday season.

Quote from article:

"It's obviously a concern because Xbox, although still not material to earnings, is material to the multiple that Microsoft gets. And certainly impacts the stock. So from a stock perspective, it's certainly something we have to watch. From a fundamentals perspective, not a whole lot of impact on the financials. It is a concern."

[slugg]

So class action lawsuits etc. don't seem to affect sales. The funny thing is that just like the guy says in the article, you don't HAVE to play Halo 3 on your 360, so if the game doesn't work, exchange it, get your money back, etc. Lawyers are always willing to sue Microsoft because MS has deep pockets and *might* settle to make a frivolous lawsuit go away, but yeah, just as noted in the article, this will only make some lawyers rich. Funny thing is, I have 80+ people on my friends list and work at Gamestop so have seen hundreds of people buy Halo 3, and NO ONE I have talked to had trouble with their 360 running the game. A couple people got scratched discs in the collectors edition, but we switched out discs in-store from extra "plain" copies of the game, and MS replaced all those within a week.

[uxo22]

This is definitely the third news story posted today about this exact same thing. Or something very very closely related. If people are going to continue to approve things that are clearly duplicates or closely related to the point that they can be considered duplicated, Then we have a problem.

It's not just the approvers either, it also the contributors! This repeat crap really mucks up the site.

[razer]

and then look here:

Most Active This Month

User Score
1. The Round Pe.. 151280

And to think this toolbag will get $500 for being most active this month. So he is actually being rewarded for this type of crap..

[360Crusader]

What about the new hardware? How the hell can the problem be getting worse? I don't buy it.

Edit: slugg yeah I heard about the scratched disks in the collector editions. Thats probaly what they meant but some as* twisted it too look like the console fault. When it was probaly their disk.

Edit 2: RadientFlux Agreed

[RadientFlux]

I doubt it's getting worse, like anything on the internet it's blown way out of proportion and most likely will never go away (thanks to fanboys).

[Bill Gates]

M$ is known for "bending" the numbers if you know what I mean. Also take into account that dude that was on his 8th 360....AAHAHAHAHHA

M$ = CHUMPS
XBOTS = CHUMPS
EA = CHUMPS
360 = TRASH, and CHUMP

...AAAAHHAHHAHAHhHA

[360Crusader]

BILL Gates haven't read a post from you in a while. Everybody say hello to Sony's favorite clown.

Edit: I cant believe their are actually people that stupid who would agree with that moron. shame shame

[Primetimebt]

Where is the link to sign my name up for this lawsuit? I'm putting my name on there.

[eLiNeS]

and this lawsuit won't go anywhere but in the trash

[The Killer]

dont listen to xrats!! they need to get a real life!! they age is between 10-15!!

they still have to grow up and understand the truth about MS!!
i once loved MS for windows!! but when all my teachers complain about it and intel cpu's and i studied their structures i realize they make quantity rather than quality and they sacrifice reliability and security for user friendly!!

xrots ask ur self a simple question! how many times u restarted ur pc's in a month?? exactly!! u dont see that with linux or MAC!

EDIT!

guys below me!!
i hope u didnt misunderstood me!! when i say xrats or xrots i mean to those extreme fanboys of 360!! so i dont mean every one who own a 360 is a xrat just to make things clear!!
about my english.. well i certainly i dont need an english class from u!! this is the internet everybody makes mistakes when typing fast and posting many post so try to find better things to attack with than the grammar looser!
now listen!!! i represent my self not all arabs!! u have to learn that when someone do something bad and it happened that this person is not american u shouldnt go and blame his country or his religion!!

and about teacher's!! ha ha ha!! u r very funny! even scientist can be teachers!! and yes some of my teachers r also professors and knows MS much better than u and I got it children??
its easy to attack arabs or me without justifying ur attacks just like children!!

[uxo22]

There in lies your problem. You teachers should have been teaching you proper english instead of b!tching to an influential high school about Microsoft. I know they are not college professors, because we don't call them teachers.

[candystop]

I love reading over posts but certain ones come across as pure ignorance and thats the best way to describe MR Arabic. The dude is just screaming for attention but nobody replies to him and I wonder why lol! Dude you can hate all day on the facts but even with news like this people are still going to buy 360's over PS3! Also quit insulting Arabic people by acting like one you piece of trash!

[Primetimebt]

actually dipshit I OWNED 3 XBOX 360's. Yes the first one DVD drive sounded like a taser, the 2nd one Halo 3 bricked, and 3rd one the same day I got it back from MS repair center wouldn't read disks. Here is my youtube from me to you with love

http://www.youtube.com/watc...

[eLiNeS]

that keep posting the same story over and over and over again! Keep it up dipshits!

[tethered]

I'm still picking up one next week or the week after.
I'm going to get Gears too.

Looking forward to this too.
http://www.alanwake.com/

Edit:
So.......
To whoever disagrees with me, what exactly do you disagree with?
-Do you not believe I'm not going to pick up a 360?
-Do you not believe I'm going to get Gears?
-Do you not believe I am looking forward to Alan Wake?

What the hell man?

[The Killer]

if u dont then still with ps3!! u wont have to upgrade or pay for online or many other stuff also!

[tethered]

The 360 will sit right next to my PS3.
I sure hope they don't fight. ;)

[rmatott]

yup the extended play of hit titles killed my 360...cod4 freezes on me once a night, and now the RROD...ouch really like the game on the 360, but part me wishes i got it on the ps3, at least it wouldnt have crashed my system.

[Jinxstar]

Where is Mart and Bloodmask and POG and all them? I always see them on Anti PS3 articles.... Heh...

I am not preaching "Smell of defeat" or anything but this will hurt MS a lot. A class action lawsuit is no joke...

[v1c1ous]

the same article 3 times in a row on the front page

something needs to be done.

[AnalFace]

xtwats... hmmmm

[ElementX]

I've been playing my 360 for 4+ hours a day, all day on weekends, with no problems.

[arika]

well i guess whatever m$ does for xbox 360 they are going to be stuck with rrod's, overheating issues, scratched disc and bad customers service forever. it will just come back again and again to haunt them. if only they have started on the right track, it might have been a different story.... tsk tsk.... sad but true.

[WilliamRLBaker]

just like sony is and was stuck with the birth of the DRE, and laying a system on its side to get it to work, mud sticks for a long long time.

[WilliamRLBaker]

2 360s without a problem:) yay! i feel sorry for all the people haveing these problems....stop pissing in ur systems they aren't toliets.

[PS3n360]

I am meticulously careful with my stuff. no smoking house. Plenty of open space around the console. modest amount of play time per day. Still died. I bet yours will too.

[Green-Hag]

By next year, Microsoft will come up with Xbox 720. Problems will be solved.

[candystop]

And if 360 still sells well It's going to be amazing and show just how powerful the 360 name brand has become! I bet this messy news actually helps them more then hurts them!

[GRAMPAGAMER]

halo is the smoothest game I have. with half life running a close second (it has much more frequent loads as you progress thru the game) but otherwise smooth as silk.

I finished mass effect (almost twice, still working on my Infiltrator who plays like a young mike tyson)

finished about 6 rentals including call of duty4..

so far no issues.

the unit also does double dute as the default dvd player and sometimes dvd player (so I can have the light show while I listen)

honestly,... I cant be the only one having this experience.