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Microsoft confirm problems with UK Video Marketplace

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Yesterdays launch of the Xbox Live Video Marketplace in Europe saw some users experiencing problems. Microsoft have confirmed the following issues:

* Downloads not finishing
* Slow download speeds
* receiving error messages
* wrong content is downloaded

Microsoft have published a troubleshooting guide for users.
They have released this statement 'This issue is currently under investigation and we apologize for the inconvenience.'

They will also refund any Microsoft Points to customers who received content different from what they ordered.
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playthree.net

[via support.microsoft.com]
Andronix - contributor
Published: 744 days 20 hours ago | News | Xbox
 
 

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