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6 Problems with the Playstation Video Store

GamersPlatform Writes:

"The recent launch of the PlayStation Video Store has gotten a lot of feedback from its consumer. Some of it is bad and some of it is good. We know that PlayStation Video Store is just newly released but we want to point out how the PlayStation Video Store is currently inferior to its competition, which is the XBOX Live Video Marketplace. Hopefully, Sony will take action to this issues that have been brought up by majority of the consumers."
gamersplatform - contributor
Published: 534 days 19 hours ago | Article | PlayStation 3 | Sony PSP
 
 

Showing: 1 - 39 of 39 Comments
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Nitrowolf2 - 534 days 19 hours ago
1 -
i think they need some sort of subscrition for the service.
and need the rental to last longer the 24HR after activation
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rbanke - 534 days 17 hours ago
1.1 -
I agree with the sub's. I have a netflix account and was really hoping both systems would eventually be able to stream the instant videos. Now on my ps3, i'm left with paying (in addition to my netflix account) for a video if i want to rent it, which doesnt really work for me. If Sony allowed me to just subscribe, i might get rid of my netflix account and just use their service.

As far as buying content, I wouldnt do it on either system because it's restricted to those systems. Why would I buy a movie (for nearly the cost of the dvd in most cases), when I can only watch it on my ps3 or psp. I have more than one tv in the house, but only one ps3. That becomes very restrictive.
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ConanOBrien - 534 days 17 hours ago
1.2 - Patience is virtue my azz
We appreciate your patience while we work to address this situation.
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thebudgetgamer - 534 days 17 hours ago
1.3 - really
We know that PlayStation Video Store is just newly released but we want to point out how the PlayStation Video Store is currently inferior to its competition while i agree to some points the above says it all
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darthv72 - 534 days 17 hours ago
1.4 - 24 hours...
That part is what gets me. You would think Sony could extend the viewing time to actual number of times viewed instead of a single 24 hours. I would like to be able to watch it once then come back to it for a second or third viewing at later times in the week. 2-3 days or 2-3 complete viewings.

Make the relicense of the movie half price considering you arent having to download it from their server again.
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BattleAxe - 534 days 13 hours ago
1.5 -
I'm not happy with the fact that usually the U.S. and Canadian Playstation Stores get the same content at the same time, but Canadians didn't get access to video downloads.
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Hagaf22 - 534 days 18 hours ago
2 -
is this guy serious?
1 Lack of support- its brand new, did you expect every company to jump on board before it was out? its got a ton of material for how new it is.
2. not available world wide- ok but you have to realize there are things that are only good in certain regions, i mean what we enjoy in America could be totally lame in Australia. Give it time.
3. Cant download again- its call piracy a huge problem in the entertainment industry, grow up.
4 slow download speed- thats why you hit the watch while downloading button, it downloads faster than i can watch it which is fast enough for me. if it doesnt for this guy then hes lying about his internet speed or hes using too much of his bandwith looking at internet porn.
5 no preview option- did this guy even go in the store or watch the e3 demonstration- they showed it, while it may not be available for all movies its coming.
6 pricing- the only valid point this douche wad has.
this is a fanboy article written by a 360 fanboy upset that sony is moving up the ladder and in on some of the 360 fans. for a brand new service im more than impressed with its offerings, this guys needs to get a life and stop instigating the fanboys of the industry.
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DarkBlade - 534 days 18 hours ago
2.1 - yup
I notice the same thing. Why put the video store as a problem. It just came out.
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Codeman420 - 534 days 17 hours ago
2.2 -
did xbox live has tons of support when it came out no was it worldwide when it came out no. so in my opinion the PS# video store is in the same position as the Xbox video store was when it first came out.
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Seraphemz - 534 days 16 hours ago
2.3 -
Not to totally agree with this guy, but I think that he is saying that these are issues that need to be fixed.
" We know that PlayStation Video Store is just newly released... "
" Hopefully, Sony will take action to this issues that have been brought up "

I mean for the most part, I agree that hopefully these things can be fixed so that its as good if not better than the marketplace.
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SlyGuy - 534 days 15 hours ago
2.4 - Worldwide releases
would be awesome.

Not just in Japan, Europe, and Canada...but the rest of the world.

There are other countries you know!
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ChampIDC - 533 days 20 hours ago
2.5 -
All this guy is doing is pointing out problems that people have had. He's not saying the store sucks. Why do people always think pointing out a problem is complaining or bashing something? Yeah, Sony needs to fix things, and user feedback is a great way to point such things out.
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Overr8ed - 534 days 18 hours ago
3 -
all Sony need is to do is to make a bundled shows,
i.e- buy season one for so much money

thats all i have to say.
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Ben1054 - 534 days 18 hours ago
4 - OMG
this is like the first article i agree with every point (number 1 the least).
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blusoops - 534 days 18 hours ago
5 - Yes...there are problems...
But the worst one for me is that the rental is only available for 24hrs after initial view. What's up with that?! Is xbox video store like that too?...Other than that though i love the service and they have already said that new content will be added every week!
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Codeman420 - 534 days 17 hours ago
5.1 -
yes xbox live is the same way.
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MvmntInGrn - 534 days 17 hours ago
6 - I agree...
I agree, for the most part.

1. you should be able to re-download videos as long as a full purchase was made.

2. Simple trailer previews would be nice.

3. Download should be no longer than 10-15min for episode-like content and and hour for large movies. That being said I believe the writer is having an issues on his end because my PSN video downloads tend to be fairly fast. Not to mention( he may have forgot) you can begin watching the movie sooner than it is finished. No more than 20min in you should be able to begin without catching up to the download.

4. As of right now I think the prices are fine really. $1.99 is fine for an episode when most seasons cost $50+
7 CallOfWar22 | 534 days 17 hours ago - User only got 1 bubble - Show
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flambeau - 534 days 16 hours ago
7.1 -
Learn to spell its console not council.
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uckitsayitchbay - 534 days 13 hours ago
7.2 -
Jus to quote you for a second "When Microsoft or Nintendo release a feature, a patch, or game, most of the time it works" just like when the spring dash update 07 bricked my 360 right?.. just like when M$ put out the 360 it just worked.. Right??.. i am on my 5th and last 360 one more time and its out the window.. i am going to sell it and buy something Apple.. maybe that new ipod touch.. is it any good??
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beoulve - 534 days 17 hours ago
8 -
that's only one problem,
some of you guys complain waaaaaay too much.
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xiren187 - 534 days 17 hours ago
9 -
Sony had seen how successful the XBOX Live Video Marketplace was, there's no reason for them to have these flaws. Just like it's stated in the article, Sony should've learn on what to improve and to add. There's no such thing as give them a break because we already did...
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lil Titan - 534 days 17 hours ago
10 -
1. Lack of Support / Episode Line Up
stop complaining it will grow

2. Not Available Worldwide
im making fun of my EURO gato right now for not having it but it will soon come around the would Sony wants it done right

3. Can’t download the episode/movies again?
kinda feel ya on that but it looks like ya picking at stuff to get on at this time

4. Slow Download Speed
what do you expect its not like anyone else is downloading it

5. No Preview Option
ok now your picking on stuff now, even though they can have that what's wrong with going to youtube right quick, looking at some reviews and a little trailer ya dont want to pay for something that is going to be wack on a side note DONT BUY UNDEAD THAT SH!T IS WACK

6. Pricing
kinda feeling the Season pass idea and sorta the pricing (i would like it if i could purchase the HD vids)
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LeonSKennedy4Life - 534 days 17 hours ago
11 - well
All good complaints.

FIX IT SONY!
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sleepyk - 534 days 17 hours ago
12 -
1.Lack of support- Sony, Fox, Paramount, MGM, Disney, Lionsgate, Warner Bros. (Are you kidding me? 7 of the biggest movie studios isn't big support?)
2.Not Available Worldwide- Not that many people like the stuff we like.
3.Can’t download the episode/movies again- Blame piracy and bootleggers, not them.
4.Slow Download Speed- Blame your wireless router or wired router
5.No Preview Option- Actually, that's 50/50
6.Pricing-$2 per anime/tv episodes sound cheap.
13 Spydiggity | 534 days 17 hours ago - User only got 1 bubble - Show
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BIGELLOW - 534 days 16 hours ago
13.1 - No, but it did occur to most...
...that it isn't very fun to listen to people complain all day long. There are tons of things that are wrong with the world, but if everyone just spent lots of time complaining about the problems online, nothing would be done to fix the problems and things would just get worse.

The reality is... if someone can make a better online video store and get all of the movie publishing studios to agree with their plan and their pricing, then they should make one and release it all for us to enjoy. If they can't, what's the use in complaining about someone else's work?

It's one thing to say "This service has a lot of potential, and I am excited about it. I hope that, in the future, one will be able to re-download movies. Otherwise, I will have to factor in the cost of the hard drive space the movie takes up into the cost of the movie. Otherwise, I really like the way things are headed and am looking forward to the future."

It's an entirely different thing to say "This service sucks. My garden hose is better at streaming than this crap of a service. Here, let me jot down 6 things that are wrong with the system and put the article online. I would have made a list of 10 complaints, but then people would have complained that I was just repeating myself with 4 of them. Yeck, and what's with this energy drink I'm drinking? This tastes like crap! I could make a better drink with my socks and a glass of water. And, it's freezing in here. Who the hell turned up the A/C so high? Is this the march of the penguins or what?"

One is just constructive criticism. The other leads to a grumpy old man. Can you tell the difference? If having a positive outlook on life and not always using tunnel vision to always seek out the flaws in every little thing is being a "fan"... then I would rather be a fan than be an annoying complainer about every one of my needs that corporations are supposed to cater to because I've got money.
13.2 Spydiggity | 534 days 16 hours ago - User only got 1 bubble - Show
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BIGELLOW - 533 days 19 hours ago
13.3 - Good points...
@Spydiggity,

I hear what you're saying. However, if you look at his comments again... he says it is amazing... but then says that Sony still needs to improve it. Really, the problem comes down to a break down of communication. You might assume that the word "amazing" means "perfect" or "flawless". In its use, it is clear it doesn't.

To be honest with you, I wasn't expecting the video store until after Home went live... or shortly before it. When Sony suddenly announced it would be live the night of the announcement, I was floored. "Awesome," I thought. It was really due to the surprise. As the surprise settled down, the reality is, it's a bit of a yawn. NOT because Sony did a bad job with it... but the reality of it is, the idea of download-able movies just has a long way to go in the industry at large. I have a TiVo with Amazon Unbox service... I also have a Netflix player by Roku. While I think these are great as well, I'm not exactly thrilled by either. My hopes that Sony's entry into the market would change the game just turned into the reality that they have merely entered the game.

But see, there are two schools of thought. One is that by praising the positive things, you can make it clear to the company or individual exactly what they are doing RIGHT... and that they can determine what they are doing WRONG by seeing what people AREN'T doing. i.e., if everyone rents but nobody buys, they know they've got more to do in regards to the purchase concept.

The other school of thought is that by bashing the negative things, you can make it clear to the company or individual exactly what they are doing WRONG... and that they can determine what they are doing RIGHT by seeing what people AREN'T bashing.

I happen to believe in the first school of thought. Praise the progress... then give suggestions. Most others (especially online) tend to lean towards the second school of thought. Bash the mistakes... and hope this leads them to work harder.

Anyway, I had only just discovered (in the terms of service) that once you have downloaded a purchase, and delete it, you must purchase it to download it again. This is unacceptable to me. Amazon Unbox does not have this requirement. So, until this changes, I don't plan on purchasing any movies through the store. I MAY rent some movies, but only if I am too impatient to wait for the NetFlix delivery and the movie isn't available (for a $1.50 rental) from the rental kiosk at my local grocery store.

Outside of this one restriction which makes the store unusable for me, I thought the progress being made by Sony in this area has been excellent. Oh well.
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DJ - 534 days 17 hours ago
14 - All I want is bundles for the TV shows.
Offer individual episodes (since some just suck), but at least give us a price discount for buying the whole season. Or maybe one of those "Buy 2, get 1 free offers."

Second qualm is that I'd like to see every single movie title in alphabetical order at once (maybe i missed a hidden function?)
15 incogneato | 534 days 17 hours ago - User only got 1 bubble - Show
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xplosneer - 534 days 16 hours ago
16 - Slow Download speed???
Uh, I bought Princess Bride on a 5MB connection the day it came out(the hour actually) when there was a TON of traffic, and guess what? Waited 4 minutes(in which time I made popcorn) and streamed the whole movie after that.
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BIGELLOW - 534 days 16 hours ago
16.1 - Same here...
The thing is, everyone who is complaining is likely comparing it to their expectations rather than reality. The expectation is that you click a button and a crazy 3-D interface comes up which appears to float in front of you that you manipulate with your hands. Then, you pick a movie from every movie ever made in history... and it is instantly streamed in hi-def without ever using any of your ISP's bandwidth, while popcorn gets launched into your waiting mouth periodically.

The reality of it is, the world just isn't there yet. Most of the content that is out there was made before such distribution mechanisms existed. So, the licensing deals did not always provide provisions for streaming into people's homes. So, a bunch of business people and lawyers are trying to strike deals with content publishers to be sure the economy doesn't collapse, their wallets remain fat, and everyone remains reasonably excited about the future.

When you compare to what is already out there. The XBox market place has more movie/TV choices, but has also been out longer. One would expect them to do better with a head start. Give them props for making it out of the gates first. (And, no, everyone's not just "copying" them. The writing has been on the wall for a long time, it has just taken this long for the suits and lawyers to figure out their agreements.) Amazon Unbox is nice, but if you want to watch the movies on your TiVo, expect to wait a whole lot longer than just a few minutes before you can start watching the movie. In most cases, expect to wait hours. Netflix instant watching is nice, but the selection is a WHOLE LOT LESS. Expect to continue to get top-brand movies by mail. Get lesser-heard-of movies or more-heard-of documentaries streamed to your Roku player instantly. This will be the same situation when the same service is available for the XBox 360 later. Apple's system is nice, if not a bit pricey for the hardware at the start.

So, is Sony's system where we'd like the future to be? Not yet. Is there any system out there which is where we'd like the future to be. Not yet. It's still a new concept. Everyone's still trying to figure out who gets paid and when and how much. Expect ISPs to start charging for additional bandwidth, and expect this to affect your movie streaming habits. Expect the world to go through a lot of growing pains first before it becomes a system that everyone takes for granted. That's when people ask the questions, "What did we ever do before there was on demand video streaming? I shudder to think."
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BigKev45 - 534 days 16 hours ago
17 -
I wish you could buy HD movies in the store for $10-$15, not just SD versions.
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Calluk - 534 days 16 hours ago
18 -
im angry now, each time iv visited this website all iv seen is,
Problems with ps3 video store
is the ps3 a failure
why the ps3 is behind in the console race
why sony cant win
more Problems with the...... ps3
why the in game xmb sucks
why isnt 1000 things wrong with the xbox up there
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Figboy - 534 days 16 hours ago
19 - so, in short,
his gripe with the Playstation Video Store is that it's only 7 days old, and not cultivated over the coarse of three years like the Xbox video store?

i see...
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DanB91 - 534 days 16 hours ago
20 -
There is a download list on the video store (separate from the game store). Isn't that used? I know it's not used for rentals (which makes sense), but I would assume its used for video purchases no? I have yet to actually buy something from the store
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uckitsayitchbay - 534 days 13 hours ago
21 -
Thos article is full of fail.. The video store is 7 days old and he is saying its not on par with its 3 year old competitor... who would win in a fight a 1 week old baby or a three year old?
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BaschPS3 - 534 days 10 hours ago
22 -
Did he just say the anime episodes were unreasonably priced? Well, let's see here. $1.99 per episode in Standard Definition. Best Buy, what do you have to offer? $25.99-29.99 per DVD? How many episodes are on each DVD? 4 to 5?!? So we're talking about approximately $10 versus $30 (with DVD at its best). Some DVDs only have 3 episodes too. Your average anime is about 26 episodes long. Digital Distribution would cost you $52. DVD? $180? Oh, there's budget collections for $75? Still quite a bit more.

In the end, all I am trying to say is... do some freakin' research. Thank you. Have a good day. Unless, he's talking about that Xam'd rental. Yeah, that needs to be taken care of. A bit steep. :D
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