380°

Rockstar working "around the clock" on PS3 GTA 4 fix

Rockstar is working "around the clock" to fix freezing issues with GTA 4, Take-Two customer support has told VideoGamer.com.

Following the news that some fans have experienced pausing and freezing issues with the game, VideoGamer.com called up Take-Two UK customer support to ask if a solution was in sight.

VideoGamer.com was told: "A patch is being worked on around the clock to address the issues. It's bound to be. That's how they address this sort of thing. It is being worked on. We're looking into it. You will hear from us if a patch is released. A patch is usually the way it's been done."
jtorry - contributor
Published: 600 days 19 hours ago | News | PlayStation 3 | Xbox 360
 
 

Showing: 1 - 49 of 49 Comments
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meyers - 600 days 20 hours ago
1 -
GTA4 is crashing on both the 360 and PS3 and they are working on a patch for both versions.

Reported as lame.
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predator - 600 days 20 hours ago
1.1 -
small amount of the 360 owners, its a hell of a lot worse on playstation 3, tell me how its lame?
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meyers - 600 days 20 hours ago
1.2 -
@predator,

Yawn...
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predator - 600 days 20 hours ago
1.3 -
cleary you dont know anything...waste of time
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LONEWOLF231 - 600 days 18 hours ago
1.4 -
Yeah Predator, but the thing that you have to understand is that the PS3 problem is only for the older models! The 360 is plagued with the same problem all around NEW AND OLD models alike!
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predator - 600 days 18 hours ago
1.5 -
why is there less, a lot less, reports of there being 360 problems, everyone knows its worse of on the PS3 thats why rockstar are working on the ps3 fix first, and its been reported that its not just the launch 60gb model
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Nostradamus - 600 days 16 hours ago
1.6 - lone wolf, stop spreading lies,
the 360 version is not plagued with problems.

Show me 3 people on this site that have had 360 problems, you cant', and Im not talking about the guys that just created an account an hour before posting.

On the other hand, there is a whole list of people on here that have a bad PS3 version.

On top of that, the 360 version sold more copies, so you would think that the 360 would have more reports of freezing, but it doesn't.
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dale1 - 600 days 20 hours ago
2 -
360 version is faulty so there not going to fix that then
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Stryfeno1 - 600 days 19 hours ago
2.1 -
So are you saying you having problems with your 360 version? If you don't own GTA4 on the 360, why worry about it?
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KillahCam - 600 days 19 hours ago
3 - WTF?
I'm not having problems Tuesday i was having problems connecting to the Multiplayer but thats fixed and I have a PS3 so take that you Xbox fanboy's.
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socomnick - 600 days 19 hours ago
3.1 -
? ok you might not have problems but many ps3 fans around the world are. Lets just hope that rockstar fixes the their freezing issues and then releases a patch for the multiplayer because the netcode for it sucks.
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unrealgamer58 - 600 days 19 hours ago
4 -
come on rockstar i want to play cops and robbbers
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Stryfeno1 - 600 days 19 hours ago
5 - Fanboys
would of have a field day if the problems was mostly on Live. I have my copy on the 360 and had no problems.
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jackdoe - 600 days 17 hours ago
5.1 -
A slight correction to your statement. PS3 FANBOYS would have had a field day if the issues were larger on Live. However, 360 FANBOYS are having a field day with this one.
6 Kill Crow | 600 days 19 hours ago - User only got 1 bubble - Show
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Britjadg - 600 days 19 hours ago
6.1 -
no its not... please tell us.

or does this issue simply eclipse the problems that have been identified on Xbox?
6.2 Kill Crow | 600 days 17 hours ago - User only got 1 bubble - Show
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KLEPTOMANIAC - 600 days 19 hours ago
7 -
didnt they conduct months of trials. and how could this happen on 360, they had that version completed months before the ps3 one.
i have a early 60GB version and my game doesnt freeze up, it does something equally as annoying, maybe more so. after hours of continuous play, my ps3 just shuts down immediately without warning. most of the time when im about to finish a mission that ive spent like 30 mins doing. cmon rockstar, pull your finger out
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jackdoe - 600 days 18 hours ago
7.1 -
The continuous shut downs may not be a result of GTAIV. Same thing happened to my PS3 60gb when I played CoD 4. Ended up being the console itself that was defective and I contacted customer service and got a new 60gb two weeks later.
7.2 Kill Crow | 600 days 17 hours ago - User only got 1 bubble - Show
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solar - 600 days 19 hours ago
8 -
my 60gb locked up twice yesturday and twice the day before. it fustrating as all hell but it was an unforseen problem and glad the issue is being addressed. sooner is better than latter...but corrected is better than glitches.
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jones smokey - 600 days 19 hours ago
9 - yeah!!!
i have only had two problems so far and after that none has happened again, altho i sometimes notice the frame rate drops, mostly when i put the police officers to the test with six stars and the screen is full with choopers and about 10 cop cars and 20 officers, but apart from that not a major problem to me, im still having so much fun!!!!!, some games are that fun and good that u can easily overlook the fault that happens when playing,rember no game is PERFCT....i have had only 3 faults in like 10-25 hours of gameplay, i guess it happens most with the 6og ps3, mine is 40g and the problem of freezing happened only once.
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GrammarPolice - 600 days 19 hours ago
10 - Fanboy-free comment
I had to laugh when they included the statement about whether or not someone should return their PS3 copy for a 360 copy. Do you know anyone who would actually ASK Rockstar if they should do so? If someone was so inclined, so mad, etc. I would think they would just do it and not look for Rockstar's opinion on the matter.

Also, the fact that the 360 problems are "not quite the same amount" as the PS3 problems should not give 360 owners cause for glee. Non specific statements like this do not mask the fact that there are 360 issues as well as PS3 issues.

This just in- initial releases of software often contain bugs. It happens, and it is not exclusive to any one platform. I hope Rockstar solves the issues for both systems because I am really enjoying playing it. I have not had any issues yet (knock on wood), but I am a realist and know that the potential for problems is there. Good luck to all, regardless of platform.
10.1 Kill Crow | 600 days 17 hours ago - User only got 1 bubble - Show
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GrammarPolice - 600 days 16 hours ago
10.2 - @above
You have been clearly blinded by your fanboyism. What are you going to say when they fix these issues via patch? You may be creaming in your pants right now because the PS3 is having problems, but these will probably be fixed via software update. Then what will you have to gloat over?

Do you really want to compare this to the RROD? I didn't bring up the RROD issue but you did so here goes. RROD is much more of a "failure rate" issue than a software problem. If you had a choice between possibly bricking your system or dealing with temporary software glitches, which would you choose?

Feel free not to comment in the gamer zone any more. I am all for intelligent discussion but you obviously twist any bit of news into a black and white fanboy rant. Sad, really.
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PirateThom - 600 days 19 hours ago
11 -
I know what the problem is.

Rockstar Social Club.

The game constantly connects to the internet, when that site goes down, the game freezes.

Edit: Who disagreed with this? When I'm connected to PSN, it freezes and stutters, I didn't sign in, thus no internet connection, and it worked fine. Then when it completely froze one time, I checked the RSC and it was down.
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resistance100 - 600 days 18 hours ago
11.1 -
That would explain why my hasn't frozen yet, im unable to connect to the internet on my Ps3/360 again til June.
12 George Washington | 600 days 19 hours ago - deleted by mod -
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LONEWOLF231 - 600 days 18 hours ago
12.1 -
Nice!!!
Thanks for the Spoiler, i HOPE YOU GET GENITAL HERPES!
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r1000 - 600 days 17 hours ago
12.2 -
Dude I really hope you FVCKING KIDDING RIGHT NOW... IF YOUR NOT... YOU ARE A PIECE OF $H1T....
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Iron Man 2 - 600 days 16 hours ago
12.3 -
Burn in hell dipsh*t,Shane Kim is well over 60% into the game and your b*tch a*s spoil the game for most of us!

$hane
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EZCheez - 600 days 18 hours ago
13 - I wonder how many of you guys arguing about this
Are even old enough to play the game.
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Keowrath - 600 days 18 hours ago
13.1 -
Looking at Georges comment above,

"lmfao. i knew the ps3 version would suck... nothing new here. same ol ps3 multiplats."

I'd have to agree.

EDIT: He's changed his comment but the latest one is equally as childish.
13.2 George Washington | 600 days 18 hours ago - deleted by mod -
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Keowrath - 600 days 18 hours ago
13.3 -
Interesting, so this is the first GTA that actually game overs once the story is complete?

In previous GTA's the game still kept going after the story and even after 100%

Or... maybe you're talking out your arse?

I'm pretty sure it's the latter.
13.4 George Washington | 600 days 18 hours ago - User only got 1 bubble - Show
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green - 600 days 17 hours ago
13.5 - george washington
Thanks for spoiling the end of the game for those that are yet to receive their copy of GTA4.

Anyway enjoy as i contribute in decreasing your bubbles.Your now on my ignore list as well.
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Monchichi025 - 600 days 17 hours ago
13.6 - POP George's Bubbles
You just broke a Cardinal sin my Friend! You DO NOT COME TO THESE SIGHTS AND RUIN THE ENDING For us!

I ADVISE everyone to Pop his bubbles!
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Keowrath - 600 days 17 hours ago
13.7 -
Green, ignore the fool. Chances are he hasn't even played it and he's only commenting to upset people (See the childish point above)

In all GTA's in the past after 100% you still get to enjoy the city and other activities, I know GTA4 has changed a bit from previous outings but to take away the freedom of the sandbox would be changing the game completely and I don't see that happening.

Some characters will die, they usually do in a GTA but I'm not gonna take the word of an idiot like this muppet.
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40cal - 600 days 18 hours ago
14 - PirateThom
You might be on to something there. I have had zero issues with my PS3 copy, no lag, not freezing, nothing.

But then again none of my friends have had problems with there PS3s that are connected.

Still it makes sense.
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drdre74 - 600 days 18 hours ago
15 -
i have a 60Gb ps3 and i've had no issues but one. After leaving out of a multiplayer game it went to the loading screen and took forever to load so i had to quit out the game. Besides that one time i've had no issues and i'm like 8% in the game.
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jackdoe - 600 days 17 hours ago
15.1 -
Lol. You are merely relating your experience with the game and someone disagrees with you. How could you disagree with someone's recounting of a game experience?
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jackdoe - 600 days 18 hours ago
16 -
Lol. This article is lame because all they did was contact customer service(probably just dialed the number on the back of the case, which ANY of us could do) which gave a bunch of hypothetical answers which any intelligent person could come up with. OF COURSE Rockstar is doing something about it, and OF COURSE it will probably be in the form of a patch. The question about whether they should return a PS3 copy for a 360 copy further adds to the lameness of this article. It has nothing to do with the "GTAIV Fix" and only serves as flamebait on the extremely 360 biased Videogamer.com.

-edit- What do you disagree with? That the answers that customer service provided were answers that anyone could logically come up with? That the return the PS3 version for a 360 version was a fanboyish statement? That videogamer.com is 360 biased? All of those are true, but if you disagree, convince me why I'm wrong.

-second edit- Guess its the 360 fanboys hitting the disagree button. Again, explain why I'm wrong.
17 hahahabutt | 600 days 18 hours ago - User only got 1 bubble - Show
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RAF-TECH - 600 days 16 hours ago
17.1 -
that's free online gaming for you
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nutcase4u - 600 days 17 hours ago
18 - No problems here,
and I've got a launch 60 gig. No freezing at all, and the online is pretty awesome! Online was down for a little while, but it has been up since yesterday afternoon. Not a single problem since.

Sorry for all those in need of R* help out there. Just reading the previous articles about the freezing on the 60 gig had me terrified until I got out of work Tuesday. WHEW!!!
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JoelR - 600 days 10 hours ago
19 -
I really wonder if those who are experiencing the crash are those who have the Sony Information Bar still turned on...
that thing makes the PS3 stable like a tipsy sailor....
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CarnageXB - 600 days 3 hours ago
20 -
GTA4 gave my 360 RROD. I have tried dozons of time to play GTA and it always freezes at the first cutscene. The I got RROD.
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AstroZombie1 - 600 days ago
21 - Servers?
I know some people have been experincing this and sure it should be fixed, but i'am really pissed about R* not saying a single word on the Realiability or Quality of the MP servers they are shocking they were down for the whole day yesterday and only work for a few hours most days.

All i want is a statemnt from them regarding the MP server because so far they are keeping tight lipped about the whole area which is annoying.
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