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Microsoft confirm problems with UK Video Marketplace

Yesterdays launch of the Xbox Live Video Marketplace in Europe saw some users experiencing problems. Microsoft have confirmed the following issues:

* Downloads not finishing
* Slow download speeds
* receiving error messages
* wrong content is downloaded

Microsoft have published a troubleshooting guide for users.
They have released this statement 'This issue is currently under investigation and we apologize for the inconvenience.'

They will also refund any Microsoft Points to customers who received content different from what they ordered.
Andronix - contributor
Published: 572 days 2 hours ago | News | Xbox
 
 
 

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