
Gamers in Bowling Green, KY are sending in their Xbox 360 video game consoles by the dozens as Microsoft fixes glitches with the technology.
Marshall and Sonya Gray, owners of the UPS Store at 760 Campbell Lane, say they are shipping about 30 to 35 Xbox consoles each week from gamers sending them back for repairs. And dropoffs have increased steadily within the last few months, Sonya Gray said, with as many as 12 Xbox consoles being dropped off in one day alone - she recalled one customer who was sending his Xbox back for the sixth time.
Titus Phillips, assistant manager of GameStop in Greenwood Mall, said failure rates are reportedly at 45 percent for the Xbox consoles released in 2005 and 35 percent for those released later.