1130°

Bethesda Promised Refund On Fallout 76, Then Bailed Out The Next Day

One of many disappointed Fallout 76 players contacted Bethesda for a refund on the catastrophic game. Although Bethesda promised a refund, they bailed out the next day with an unconvincing excuse.

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spieltimes.com
italiangamer2000d ago

Scumbags, what a bunch of POS.

Eonjay1999d ago

You just gotta shut the hell up and give them your money /s

Goldenhawk5211999d ago

Why was Scofio's comment marked as "innapropriate"? Innapropriate for who?

Eonjay1999d ago

Because even though we know that Phil and Todd are literally best friends (steady boyfriends in the gaming universe really) and even though Todd went to war with Sony on Phil's behalf while Phil paid millions to market Todds POS 76, we have to pretend. Anything else is inappropriate.

scofios1999d ago Show
badz1491999d ago

I'm loving every single moment of this FO76 saga so far. Bethesda's reputation and image as a company are nosediving as quickly or faster than the price of the game itself and I AM ABSOLUTELY LOVING IT!

remember when Todd Howard was the champion of the "gamers" because he was brave to call out Sony on cross-play only to be proven that they themselves had no intention to do it on FO76 - an online-only game?? THAT was not that long ago but now HAHAHAHA I guess Sony is laughing hard at this asshole of a company.

Screw you scumbag Bugthesda!

jaymacx1999d ago

well I agree with what you said mostly, I however don't think Sony is happy when a big 3rd party game bombs on their platform. They make money on sales of these games.

sander97021999d ago

This game was all about making money from day 1, they tried to f- us all over with this fraud and it failed miserably.
Bethesda has lost A LOT of my respect and I already lost a lot after Fallout 4 so now I'm down to about zero respect for them.
The worst part is that Fallout 76 is the cut multiplayer from Fallout 4 that they only decided to bring it back from the dead so they didn't have to make a real game until next-gen, Fallout 76 is an asset flip in other words.

trooper_1999d ago

Agreed. Hope this company goes out of business. Treating your customers like dirt is a crap move.

+ Show (3) more repliesLast reply 1999d ago
2pacalypsenow2000d ago

“Thank you for contacting the Bethesda Support Team. Customers who have downloaded the game are not eligible for a refund. We apologize for the inconvenience. If there is anything else we can assist you with please reply to this email for further assistance. Thank you for your patience“

“Digital is the future”

AspiringProGenji2000d ago

But but I don’t want to stand up and insert any disc. It’s too much energy

Xb1ps41999d ago Show
UltraAtomic1999d ago

That and game sharing 😁

Dragonscale1999d ago

@xbi, they have a point actually. An all digital future would be a nightmare fgs.

DarkOcelet2000d ago

I am pretty sure that is the reason they didn't put it on Steam. Cause most people would have refunded it before the 2 hour mark. Scummy bethesda

jaymacx1999d ago

they cant say because of piracy LOL.. Its Online only!

rpgenius4201999d ago

You can get a refund on xbox within the 2 hours too.

2000d ago
King_Noctis1999d ago

So let me get this straight, your blame the whole digital future just because one company acts like a POS?

ShadowWolf7121999d ago (Edited 1999d ago )

"One Company"
>ignores plethora of examples of scumbaggery re: digital-only purchases

2pacalypsenow1999d ago

A lot of comapanies don’t take any returns on digital games.

Servbot411999d ago

Pretty sure they have to offer refunds in the EU. Correct me if I'm wrong.

WilliamSheridan1999d ago

Xbox one gives you the option of digital refund as long as you played less than 2 hours

pinkcrocodile751999d ago

So what are you saying? That ALL digital game vendors have done this and by this we don't even know yet as they could be automated response emails.

First lets get all the facts, then if this IS correct, lets not use the same brush to tar all vendors the same in your attempts to bolster a horseh!t argument against digital media.

SirenAries1999d ago

The future should be gamers who are smart enough not to download or purchase anything before reviews come out. Reviews are there to protect the customer . These customers got what they deserved because they know the policy. that's their fault. but that's clearly asking too much from these people to actually take Responsibility for their choice in purchasing a game without seeing reviews , let alone downloading the damn thing.

cell9891999d ago

Which is why I’ll save digital downloads for small titles and physical copies of full priced games

+ Show (6) more repliesLast reply 1999d ago
UCForce2000d ago

What a bunch of liar and hypocrites !

ChrisW1999d ago

Falling for fake news? Yup!

Eonjay1999d ago

How is this fake? Is Bethesda really issuing refunds?

Bleucrunch1999d ago

Stay out of grown folk business @ChrisW there is nothing fake about a subpar game being released at full price and consumers not very happy about it.

ChrisW1999d ago

It's a conspiracy... Nothing but fake news!

Chexs19901998d ago

You working for Bethesda?
Right now it's more or less universally agreed upon, that Bethesda made a s**t game, wanting to cash in without much effort.

And I'm a longtime ES fan, with an inkling of love towards the fallout games as well. This whole F76 theater is just sad for both the company and the gamers who expected better from aforementioned company.

MasterCornholio1999d ago

“Greetings!

Thank you for contacting the Bethesda Customer Support Team.

Unfortunately, we do not have the ability to begin processing that refund for you right at this moment. There is nothing to worry about though. We’ll begin processing the refund as soon as we can and we’ll reach back out to you via email to let you know once we’ve started that process."

Responce

“Greetings,

Thank you for contacting the Bethesda Support Team. Customers who have downloaded the game are not eligible for a refund. We apologize for the inconvenience. If there is anything else we can assist you with please reply to this email for further assistance. Thank you for your patience

The first email could have been a mistake but regardless given how broken the game is the correct thing for them to do is to issue refunds to those who desire it.

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70°

There are no "thoughtful" ads in video games, EA

There are no thoughtful ads in Video Games, EA. Leave them be.

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videogamer.com
northpaws2h ago

I think the only type of games that can gets away with it would be sport games, having those sponsors ads on the side like on real life.

But don't put freaking Doritos ads in Star Wars or something, it breaks the immersion. If it is a pop-up ads, then big no.

Hofstaderman1h ago

EA can thoughtfully eff themselves.

Makersbreath21h ago

EA coming back for the crown of being perceived as the worst company in gaming.

220°

Bungie CTO Leaves Company After 14 Years, Joins Sony PlayStation

Bungie veteran and current CTO, Luis Villegas, has left the company after fourteen years and has joined Sony PlayStation as its new Head of Technology.

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thegamepost.com
Sonic188121h ago

"I feel incredibly lucky because as part of my new role I get to still work closely with my Bungie family."

New role and more pay and still can work closely with Bungie

17h ago
fr0sty5h ago

Yeah, he basically just got a big promotion within the same parent company.

17h ago
S2Killinit5h ago

Seems logical for him and probably for PlayStation

Show all comments (9)
140°

Square Enix Is Going Multiplatform; The Layoffs & Its Past Don't Inspire Confidence

After its latest games didn't meet sales targets, Square Enix is going multiplatform but the company's track record isn't convincing.

Scissorman20h ago

Square Enix been multiplatform for decades, a few exclusively-deals doesn't make them any less multiplatform.

fr0sty20h ago

Nor is selling their games on a console with only 25 million install base going to bring their sales to where they hope they will be... Unless they somehow manage to dumb down FF7 trilogy to work on switch, they aren't going to have much luck. They already released it on PC, after all.

anast8h ago

Where are you getting that number?

SegaSaturn66919h ago

It kind of does, giving preference to a certain platform by timed exclusivity. Console ports generally feel superior. Legend of mana PC port extremely broken

neutralgamer199219h ago

Sega

It doesn’t when square themselves didn’t want to fund the development of remake. It’s only after the success of the 1st they realized their mistake but now contract is signed. If it wasn’t for Sony there would be no FF7 remakes. Same goes for silent hill 2 with Konami. They don’t want to fund AAA budget. Companies like PlayStation and Nintendo get blamed when in reality they are saving some of these franchises

Remember sega didn’t want to fund bayonetta and epic games didn’t want to fund another gears of war. It’s easy to blame console makers but they are the ones taking the risk and paying huge upfront costs without seeing the final product. FF7 remake trilogy won’t be coming to Xbox now or in the future. PlayStation and PC is what square signed up for. Sony paid them more than they would make from Xbox sales.

ravens5219h ago

I just wonder when everyone is going to demand that the Square Enix exclusives with Nintendo come to PS and Xbox. Or it's just the PS exclusives that matter lol

phoenixwing19h ago(Edited 19h ago)

I'd love for the nintendo exclusives to come to pc or ps5. They'd actually be playable then.

neutralgamer199219h ago

Raven

Exactly and that’s where square enix does more exclusive than any other platform. Gaming is square has always been very unrealistic with their sales expectations. Remember when tomb raider reboot sold 7.5 million and square said it wasn’t enough. They need to spend less on development and have more realistic expectations from sales.

And those thinking games being not on Xbox makes a difference don’t understand we have a decade plus of data showing square enix games having less than 20% of their multiplatform sales on Xbox (final fantasy series) and Nintendo consoles aren’t strong enough to run any current games. Nintendo switch should be as strong as Xbox one x atleast but we all know that’s most likely won’t happen

RoadRacer18h ago

@raven

thing is, as neutral said in their comm, the switch isn't strong enough to run flagship SE games
i think what SE does is, it makes unique games for switch only so that it has something for that console too. Thats where all the "underlined sans" rpgs go to mostly

maybe things will change when Swtich 2 drops cuz that's gonna be as strong as ps4 afaik from the rumors flying around

TheGamingHounds19h ago

@Scissorman

Your point is valid enough but when the icon of this company is limited to one console in timed-exclusivity, it means the company has crossed the line. By some degree at least

All things aside, Square itself stated "aggressive multiplatform strategies" so we all know what it's talking about

Scissorman16h ago(Edited 16h ago)

Then the headline should read "Square To Drop Exclusively Deals in Pursuit of A Sweeping Multiplatform Strategy". I don't recall this argument when Square Enix released Bravely Default, Octopath Traveler, and Triangle Strategy on one platform. And even if FF is the icon, not all of its titles have gone to one platform. We're talking about three games, one of which is already on PC. Did Square suddenly go 'multiplatform' after it released subsequent Tomb Raider sequels on more than just the Xbox? It's just a silly way of putting it.

+ Show (1) more replyLast reply 8h ago
TheGamingHounds19h ago(Edited 19h ago)

SE needs to go all in optimization. Broken PC ports won't help its case, especially with big releases like mainline Final Fantasy

Asterphoenix18h ago

It's actually simple. What doesn't inspire confidence is Square allocating their budgets on the wrong projects such as Forspoken, Avengers, Babylons Fall and Foamstars.

Square has always been multiplatform since PS3/360 days which 80 % of their games are. People kick up a fuss over PS exclusivity but not Nintendo which has more exclusive projects console exclusive from Square.

FF16 has done ok but not enough to fix the blunders that the past mistakes Square has made with some of their projects. FF7 Rebirth is unclear we'll see a PC release for sure so it's hard to say so far not as good as they would of liked.

Then again unrealistic expectations. If it weren't for Sony these games would at least had another 2 years development time. So some people need to be realistic in that regard.

Scissorman16h ago(Edited 16h ago)

It's the blunders that set those expectations so high. If you remove those from the equation, I bet the sales numbers would be more than stellar. Square believes it's okay to release a pile of risky, middling, garbage because the big boys will ultimately subsidize the cost. Don't worry if Forspoken sells poorly, FF16 will surely sell 10 million copies to balance that right out. Oh wait, it only sold like 4 million. Well that's a disaster. Meanwhile games that sell 2 million units with comparable budgets are deemed successful.

thorstein10h ago

I would also add that FFXVI, which I loved has a hint to one of their biggest problems: the number 16.

It's a great franchise, but that's all they've become known for. Dragon Quest is my favorite all time series but it's like they don't know what to do outside of those two IPs.

Valve never makes trilogies. The idea is that they don't want to become stagnant. Gabe Newell hates the number 3.

I can't imagine their talent wouldn't want to try a new RPG.

RoadRacer18h ago

Square Enix just really need to revise its expectations. Maybe consider a change in strategy on dev end as well. Multiplat will help for sure but only good games that are marketed well will sell

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